My screensaver seems to be freezing and I can't access Safari. I've tried restarting/shutting down and that doesn't work. Any ideas to help?
My screensaver seems to be freezing and I can't access Safari. I've tried restarting/shutting down and that doesn't work. Any ideas to help?
Which OS X is installed on your Mac ?
Click the Apple () menu top left in your screen. From the drop down menu click About This Mac. The version is noted there.
Troubleshooting advice can depend on that information.
Similar Messages
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It also doesn't appear when I'm watching videos or listening to music
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
iMac making loud beeps and freezes. Only way to shut down is hold power button. Any ideas what might be wrong?
iMac making loud beeps
Could be the RAM (memory)
Power On Self-Test Beep Definition - Part 2 -
I was charging and updating my mini ipad last night when it suddenly shut down and will not turn on since then. What do I do to turn it on again?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
Hi, I've used four different Groups when emailing for the past few years, and suddenly they have stopped working. I've tried creating new Groups but that doesn't work either. I haven't changed or done anything different and it is driving me mad......can anyone help, please?!
Thanks for that information!
I'm sure I will be calling AppleCare, but the problem is, they charge for the phone calls don't they? Because I don't have money to be spending to be on the phone with a support service.
In other things, it seemed like the only time my MacBook was working was when I had Snow Leopard without the 10.6.8 update download that was supposed to be done to prepare for OS X Lion.
When I look at the information of my HD it says that I have 10.6.8 but that was the install that it claimed to have failed and caused me to restart resulting in all of the repeated problems.
Also, because my computer is currently down, and I've lost all files how would that effect the use of my iPhone? Because if it doesn't get fixed by the time OS 5 is released, how would I be able to upgrade?! -
when i click to open firefox it says that "firefox is already running but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." and I've tried to shut down and restart my computer but it keeps showing the same message. I've even uninstalled Firefox and then reinstalled in the hopes that the problem would be solved but it this message is still popping up. What can I do to solve this problem?
== This happened ==
Just once or twice
== I was on facebook trying to upload pictures yesterday. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; InfoPath.1)Do you have a profile lock file in your profile folder? If so, delete it and see if TB runs properly:
http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file -
This just started happening.. I open Itunes and the little round rainbow loading indicator just goes on and doesnt stop.. My itunes wont function.. It gets stuck. Then i have to force quit.. I tried to shut down and restart. also reloaded the latest itune 11.1.3 and it still gets stuck.
i use an external HD and thats fine.. all files are in there. But I have no idea why my itunes app is getting stuck.
Am I the only person this is happening to? What can I do to correct this problem?Hi marlonbnyc!
This article will help provide some basic troubleshooting steps that will serve as a guide for you to resolve this issue:
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
Have file in Trash and can not empty trash . Showing 63 files and tried to shut down and restart and still will not empty.Anyone know what can be done?
You are welcome. Glad I could help/
Allan -
I can't download videos to Real Player. The settings are correct and i can download in Internet Explorer 7 with no problem but not FireFox 5...any ideas??
I'm still experiencing this problem. I went to settings, general, software and it says Install now. But when I try, I get an error message.
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In iTunes, how do I switch to an Ipod nano from and old ipod that doesn't work any more
in iTunes on your computer, how do I switch to an Ipod nano from and old ipod that doesn't work any more? It has all the folders and songs I had on my old ipod, but does not recognize my ipod nano and cannot sync with it?
Hi bob12345S,
If your iPod nano does not appear in iTunes when connected to your computer, you may want to troubleshoot using the steps on this page -
Apple - Support - iPod nano - iTunes Troubleshooting Assistant
http://www.apple.com/support/ipodnano/assistant/itunes/
Thanks for using Apple Support Communities.
Best,
Brett L -
I am trying to "personalize" my cs2 software online download with the serial number from my original boxed cd set and it didn't work. I tried using the download serial number and that doesn't work either. Need help!
I understand that you have also used the download link & serial number from Adobe - CS2 Downloads, if still the CS2 is not working, then please refer to the system requirement for e.g System requirements | Photoshop
The issue can be that the present operating system might not be compatible with the CS2.
Regards
Rajshree -
I'm trying to reset my iPhone 4S but I have no internet as my wifi has broken and I have no data left, I have tried connecting to a computer which did not work any help would be grateful thanks
A reset has nothing to do with Internet access or data access.
A reset is simply pressing and holding the home and power buttons until the white Apple logo appears.
What are you really trying to do? -
I down loaded fcp x 10.2 and my playhead doesn't work, any ideas
I down loaded fcp x 10.2 and my playhead doesn't work, any ideas
Move it to the trash and download again..
Russ
PS: I assume your profile info is somewhat outdated. -
I have created a movie of vacation pictures on my windows movie maker. ( Windows vista) When I open the timeline, click on audio, and drag a song from itunes, windows movie maker shuts down, and the song is not transferred. Are these systems incompatible? Can I upload the movie to I tunes somehow and then add the music tracks? Thank you...
You may need to convert the file to mp3
iTunes: How to convert a song to a different file format
http://support.apple.com/kb/HT1550
Correction, I was able to add m4a files to Windows Live movie maker in windows 7, but not sure about your version
Message was edited by: polydorus -
I can not eject a cd from my macbook. I have restarted, shut down, took battery out and also held down eject button. So far nothing. Help!!
Hold the trackpad button down at restart.
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