My serial number when entered, says that my iPad2 has been replaced. So my registration is invalid, and so's my applecare. The apple shop can't help, applecare says we only fix things, and tech support only raises cases, but doesn't solve the problem!
Hi,
Bought IPad 2 from an authorised reseller in Bangkok, Istudio. Added on an Applecare contract for it. All happily registered to my appleid and confirmation emails got from apple and applecare.
A month later, I get an email from an apple shop in Canada (never been to that country), telling me that my Ipad cannot be repaired and has been replaced. I raise the issue with Apple Tech Support, they tell me that maybe the person in Canada entered the wrong serial number.
Now when I check my serial number, it says this Ipad has been replaced, and so obviously that even makes my applecare invalid.
Went back to the store, went to the service centre and went back to tech support, no joy.
Any suggestions? on how do I resolve this?
Thanks
Dean
contact us option on sellers website
http://translate.google.co.uk/translate?hl=en&sl=th&u=http://www.istudio.in.th/s tores.php&sa=X&ei=69ndT6LXG6mb1AWBn7XqCg&ved=0CFcQ7gEwAA&prev=/search%3Fq%3DBang kok,%2BIstudio%26hl%3Den%26biw%3D1920%26bih%3D1075%26prmd%3Dimvns
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