My service tag give me download links that other from my system inpiron 3000

Hello ive Dell 3000 15.6 and cant install 2 drivers from my unique service tag page.
the bad drivers is for SMBUS & USB , without those there as a lot of freezes and blue screens (usb issue)
tried to get answers by phone and cant.
hope for some help

any idea what to do ? maybe service tag needed

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.oO(A Dion Lainy)
>What is the solution to create a download link that will
automatically start to
>download to the hard disk or ask where to be saved (ie.
Desktop, Downloads)?
>What I don't want to happen is to have the image open in
a new browser window.
>I have .eps, .tif and .jpg files. Is this hard to do? I
can't find any help
>anywhere on the net for this problem.
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