My sister gave me her old Iphone 4 but and i logged out of her apple accounted and logged into mine but sadly whenever i try to update or download a app ot asks for my password then it ask for hers why is that ?
I basically got this phone about 2 weeks ago and i cannot download or update anything . I would mind it asking for my sisters apple password but she doesn't know it so how do i take it off ? It will ask for mine then a few seconds later it will ask for hers . In my settings everything is signed in as me but i just don't get why it still ask for her apple id. I have logged out and reset all my settings and it still ask for her apple id. If i can figure out how do i get her password ?
Any apps that she downloaded onto the device are tied to her apple ID. They cannot be transferred to another account. To update those apps, you would either need her password, or you could delete the apps and download them using your own apple id.
Similar Messages
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When I try to update one of MY apps, it asks for my sisters account password. Why?
My Apple account is the only one linked with my iPad, but for some reason, whenever I try to update one of MY apps, her account pops up for the verification and asks for her password. What is the easiest way to correct this?
The app is probably purchased with your sister's Apple ID.
Re-download with your own Apple ID. -
My ipod keeps telling me that my apple ID has been disabled whenever I try to update or buy new apps. I've already changes my password to see if that would fix the problem, but the message is still popping up about my apple ID being disabled. How do I fix this?
Hi Inparker,
When you say you changed your password, did you change it on Manage My AppleID? If so, once you did that, did you sign out of the iTunes & App Store on your iPod Touch? If you did not, then you need to do that, then sign back in with your new password.
Cheers,
GB -
Hi my friend gave me his iphone 1 today and its stuck at the apple boot logo. Some times it automatically shuts off but about a second later is comes back on. The home button and the power button seem to not be responsive. Thanks for the help.
You bought a used iPhone. Amazon is not an authorized supplier of iPhones, nor are any of the 3rd parties that sell iPhones there.
You can make an appointment at the genius bar and have it looked at.
If you are very very lucky, it is still under warranty and it wasn't opened or otherwise tampered with before you bought it. In which case, Apple will replace it under warranty.
If it's not under warranty, they will replace it for $199.
If it has been opened or tampered with, they won't touch it. -
i have my itunes on my iphon4 that shows my acct however when I try to download or update an app it shows my daughters I tune acct and wants her password and I dont know how to change it to my acct
If your daughter's Apple ID appears for updates with a particular app, then it was her Apple ID that bought the app and only her Apple ID can update, redownload and suthorize devices to use the app.
If you want this app for yourself, you will need to delete her licencsed copy of the app and buy the app for yourself using your Apple ID. -
Well everything is in the tittle. i have an iphone without Apps, its really sound like a bad joke u say when ur drunk after an hard party no ?
Turias wrote:
not a joke? i can do more with my old computer running on windows 95 ahah
i didn't liked apple at first because they were making pretty crazy price. but now i just understand u all gave ur money for something who will be totally outdated in a year just to make you buy the new one ' cuz it totaly fashion bro"
As stated in your first post - this phone was given to you by your brother. So no you actually haven't spent any money on the iphone or Apple.
You can't quit trolling now. -
My friend connects his iphone to my computer because i have more music in my itunes library. when he disconnects it and tries to update or download new app it asks for my apple id and not his. Any way to fix this?
Stop letting him sync his device to your computer.
He has no legal right to any of the content on your computer.
Tell this friend to sync his device to his computer, this will remove all content that had been synced from your computer and replace it with content from his computer.
If he likes the media that you have, you can "gift" him some songs via iTunes or he can purchase it himself. -
When I try to update or download an app, very often another Apple ID shows up in the Apple ID box and the cursor is in the Password box and I can't move it back to the Apple ID box in order to put my ID in! Apple ID looks like an email address of a colleague in my school system, however, I don't know the person and that person has never logged into my computer.
A stranger's Apple ID appears on your Mac in conjunction with an update notice -
https://discussions.apple.com/docs/DOC-5261 -
Why can't I update or load new apps on my iPhone and iPad. It does not ask me for my password. I tried to sync from my laptop now I am unable to connect to any sites from internet explorer. When I try to update or load any app it tells me it is corrupt
You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441) -
I want to know that if i want to download facebook on my iphone 4 or any other apps then it ask me put my card details for payment. why is that. if they are free then why do i need to give my card details?please help me anyone.
Just select no credit card as outlined here:
http://support.apple.com/kb/ht2534 -
iPhone 5
16GB
iOS8.3
i'm a new user on iPhone. My sister gave me her old iPhone that she bought in UK, she she it here in the Philippines and i'm having problems because i can't use it. i already restored it to set it up new but i couldn't still activate it. It says, " Your iPhone could not be activated because the activation server cannot be reached." and "The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information."
what should i do for me to be able to use it?
please help!
Thank you very much!It is locked to your sisters carrier.
She would have to ask her carrier if they unlock iPhones and if she qualifies for this service. -
iPhone 5
16GB
iOS8.3
i'm a new user on iPhone. My sister gave me her old iPhone that she bought in UK, she she it here in the Philippines and i'm having problems because i can't use it. i already restored it to set it up new but i couldn't still activate it. It says, " Your iPhone could not be activated because the activation server cannot be reached." and "The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information."
what should i do for me to be able to use it?
please help!
Thank you very much!It is locked to your sisters carrier.
She would have to ask her carrier if they unlock iPhones and if she qualifies for this service. -
i restarted my apple id email because i deleted my old email.. but now my phone won't backup to icloud because it's asking for the password to the old email. How would i fix this?
If your phone is signed into your old iCloud ID ("email"), you need to delete the existing account then sign back in with your new ID. To do this go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
Has anyone else had this problem? If so how can I fix this?Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
HT201210 my sister gave me her iphone , had new screen put on due to cracked glass now not working
my sister gave me her iphone , she had screen replaced due to cracked screen
not working cant get it to update only has a I tunes icon with USB on screen
thanksYour phone is in recovery mode. Connect it to iTunes on your computer and follow the prompts to restore. You came here from the support article posted above. Did you get a specific error message?
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