My Skype number is still not working please check
Wajid.zareen2
One possible reason why Skype Number does not work is "it already expired". Skype always send email notification on the primary email address of the account about the order confirmation, status of your account/subscription.
I would suggest that you do the following to see the status of your Skype Number:
1. Check the inbox of your primary email address on the account. Skype may have sent you an email notification about the status of your Skype Number.
2. Log in to your account and see if the order for your Skype Number renewal has been delivered. When youlog in to your account in the website, go to Billing and Payments then click on Purchase History. You will see the status of your Online Number renewal, if you dont see the order as Delivered, that means the payment for your Skype Number was not successful.
If you have any other concerns and questions about your Skype Number, I would suggest that you contact Skype Live Support for real time assistance:
Skype Live Support Link:
https://support.skype.com/support_selection
Here's how to get to Skype Live Support:
1. Sign in to your account using that link.
2. Choose Calling in Choose a help topic, then Online Numbers(SkypeIn) in Choose a related problem. The click on Next.
3. Click on Text Chat Support
4. Finally, click on Start
After following the steps, you should be connected to a Live Chat Support Specialist in no time.
If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
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So, I cannot install the latest version of Skype. It's really frustrating as every time I try to install it, an error comes up saying ''Failed to get proc address for GetLogicalProcessorInformation (KERNEL32.dll)''
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Go to Solution.derek.ernest wrote:
So, I cannot install the latest version of Skype. It's really frustrating as every time I try to install it, an error comes up saying I have the verssion and you cannot install the latest one. I have tried for many months to gey it working. If you cannot do it for me I am saying GOODBYE to SKYPE as I do not want the time wasting as I am in my mid 70's.
Try to clear any currently installed version using this MS Fix It:
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My skype number is still not active after over a w...
Anybody have any ideas on how to get Skype to activate my number? It has been paid for and has just been in "Pending" status ever since....
Hi, Remustucker, and welcome to the Community,
Please contact customer service directly to sort this; we here in the Community do not have the resources to determine where the issue originates let alone to resolve it. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
The key is to skip past Step 2 of the instruction, since you know you need to contact Skype Customer Service, and proceed to Step 3, Continue Support Request. Also, there would be no need to return to the Community seeing as the Community is where you started.
Hope the below ... slightly annotated ... instructions help.
Regards,
Elaine
How can I contact Skype Customer Service?
Skype offers help and support through:
The Skype Support website
The Skype Community
The Heartbeat blog
Skype blogs
Email and Live chat (for eligible customers)
To get help with the issue you’re experiencing:
Go to the Support request page. (You will be asked to sign on to the Skype website at this first step.)
Select the topic or the topic most closely related to the one that you need help with and the problem you’re experiencing. Some information that might help with your problem is displayed. (These are the FAQ articles, which indeed have information which would resolve most issues. Continue on, if they do not.)
If you still feel that the information doesn’t help, click the Continue support request button at the bottom of the screen.
Select your contact method. We recommend that you check our Skype Community first. (No need to return to the Community, if that is where you started. Almost all account-related and all payment & billing issues must be referred to Skype Customer Service.)
If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.
We don’t currently provide telephone support.
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
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