My slideshow button at the bottom of Orgainizer 13 main screen  doesn't do anything.... Why not

I can select several photos and then engage this button and nothing happens.   No slide show no nothing .... THis may be related to my problem where Create "slideshow" in the create menu only proceeds to the point of allowing me to select a slideshow theme but nothing happens after that.  

Please go to page:
http://helpx.adobe.com/elements-organizer/kb/organizer-video-playback-errors-issues.html
and try out the first solution.
Thanks,
Anwesha

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