My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected.  We have tried holding the power and home button at the same time for several seconds, and the screen still stays black

My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected.  We have tried holding the power and home button at the same time for several seconds, and the screen still stays black.  Thanks!

Hello skdog I possibly think your ipod touch is black because it has not charged. If your dock is broken it might just mean the dock will be broken and so might be the USB port. You should see an Apple shop nearby and hand it over and see what they can do. I hope this information works!

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    Same thing happened to me today. I wasn't even using the phone for the past 6 hours and suddenly I can't connect to the internet, none of my internet apps would work - nothing. I tried to call AT&T from the iphone and it locked up - couldn't turn it off, change to the home screen - nada - brick.
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  • TS2771 My daughters iPod touch does not turn on even after hooked up to charger for over 24 hours. Tried to hold the power button and home button at same time for 10 seconds and still did not turn on.

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    Try:
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  • My ipod touch is stuck in connect to itunes screen. I've tried to press Power and Home button at the same time for 10 seconds and all it does is go to a black screen. Press power button again and the usb cable with an arrow towards an iTunes logo.

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    Try here:
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  • My sons ipod touch stopped working no internet, apps not responding,won't turn off

    His ipod stopped working properly last night. Not jailbroken, not dropped etc. I tried restoring it and it still is really slow it is connected to our wifi but wont open the internet. I cant get his apple Id to verify or icloud email account set up. Also when I go to restart the ipod the slide bar to turn off never pops up it just turns black and the apple logo appears ( the ipod wont power off now)
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    Try:
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    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
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    Apple Retail Store - Genius Bar       

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    If it has been on a good charger, connected by a good cable to a known good electrical outlet for more than 30 minutes and you are getting no response from the device there is most likely a hardware failure. Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • HT201263 When my Ipod touch is in autolock I can only restart the device holding the sleep/wake button and home button at the same time for 10 seconds.  While in auto-lock it is using battery power and will do so until the battery is drained.  Whats wrong

    When my Ipod touch is in autolock I can only restart the device holding the sleep/wake button and home button at the same time for 10 seconds.  While in auto-lock it is using battery power and will do so until the battery is drained.  Whats wrong?

    - Try a reset. Nothing is lost:
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  • My iPad won't charge after plugging into my computer and after holding down the power and home button at same time for 10 seconds- Can anybody help? Has IOS7.0 but the most up-to-date version

    My iPad won't charge after plugging into my computer and after holding down the power and home button at same time for 10 seconds… Can anybody help? Has IOS7.0 but not the most up-to-date version

    It's just the battery sign - nothing else. I've tried to reboot by holding down both power and home key for 10+ seconds, waiting for the apple logo - but nothing happens. It's plugged into the imac at the moment. I tried to recharge it overnight using the normal charger - but no luck. It went dead during a Skype call with a friend - even though it was powered into the mains - albeit at a low battery level at the time

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    iPod touch stopped working when charging now won't turn on at all

    Try in order:
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  • My Ipod will not turn on. I held down the power and home button for several seconds, and the apple sign shows up. Itunes doesn't even recognize my Ipod. HELP!!!!

    My Ipod will not turn on. I held down the power and home button for several seconds, and the apple sign shows up. Itunes doesn't even recognize my Ipod. HELP!!!!
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    I ended up on this link, which related to my problem:
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    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7059158#7059158
    To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
    Start a new discussion in Adobe Creative Cloud by email <mailto:[email protected].com> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=46 70>
    For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624 <https://forums.adobe.com/thread/1516624>.

  • Alright, so my ipod touch stopped working, but I can still connect it to itunes, but my friend gave me his old nano. I was wondering how I could get my more updated songs from my ipod touch onto the shuffle. My laptop crashed whish had all my new music

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    All you have to do is connect your new iPod to the computer that has the library for your old iPod.
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    Do the same thing for Photos, Apps, Movies and so on...
    Now just synch the iPod.

  • IPod Touch stopped working and is in recovery mode. What to do?

    My daughters iPod touch stopped working today. It has a picture of an USB cable pointing to the blue iTunes icon. IMac says it needs to be restored and I don't want to lose her content on the iPod. What to do?

    You have to restore the iPod. That is the only way. Your iPod is sick.

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