My sons ipod touch stopped working no internet, apps not responding,won't turn off

His ipod stopped working properly last night. Not jailbroken, not dropped etc. I tried restoring it and it still is really slow it is connected to our wifi but wont open the internet. I cant get his apple Id to verify or icloud email account set up. Also when I go to restart the ipod the slide bar to turn off never pops up it just turns black and the apple logo appears ( the ipod wont power off now)
Any help would be appreciated.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

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    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

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    - Try here:
    iOS: Not responding or does not turn on
    - If not successful and you can't fully turn it off, let the battery fully drain. After charging for at least an hour try again.
    - If not successful time for an appointment at the Genius Bar of an Apple store.

  • My ipod touch stopped working out of no where and now it wont turn  on what should i do?

    my ipod touch stopped working out of no where how do i turn it on?

    Try a hard reset.
    Basic troubleshooting steps. 
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    All you have to do is connect your new iPod to the computer that has the library for your old iPod.
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  • IPod touch stopped working when charging now won't turn on at all

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    Try in order:
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    - See if placing the iPod in recovory mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - Make an appointment at the Genius Bar of an Apple store since you likely have a hardware problem.

  • IPod Touch stopped working and is in recovery mode. What to do?

    My daughters iPod touch stopped working today. It has a picture of an USB cable pointing to the blue iTunes icon. IMac says it needs to be restored and I don't want to lose her content on the iPod. What to do?

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  • HT1386 My ipod touch stopped working.

    My ipod touch stopped working. I get the message connect to itunes but I cant because my ipod is locked with password. What can I do

    Place the iPod in Recovery mode and connect to your computer and restore via iTunes.
    Next try DFU mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • New ipod nano stopped working while playing will not even turn tried to charge it still nothing HELP!!!

    new ipod nano stopped working while playing will not even turn tried to charge it still nothing HELP!!!

    Change the rice and dry for another couple of days. Then:
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    Apple will exchange your iPod for a refurbished one for $199 if 64 GB one and $99 for the other 4Gs.. They do not fix yours.
    Apple - iPod Repair price              

  • My sons iPod touch is stuck on voice command how do i get it off

    My sons ipod touch is on voice command and I can't get it off.  Can some one please help?

    See this article on how to disable the Accessibility features including VoiceOver.
    http://support.apple.com/kb/ht3577
    B-rock

  • How do i get my ipod touch to work if i have not used it in a while

    how do i get my ipod touch to work if i have not used it in a while. we have not used it in about 4 months and it does not charge or turn on

    If you can connect the iPod to a computer you can restore using iTunes >  Apple - Support - iPod touch - Restore Troubleshooting Assistant

  • I haven't used my iPod touch 4g in a while and now it won't turn on or connect to my computer to charge.

    I haven't used my iPod touch 4g in a while and now it won't turn on or connect to my computer to charge. holding power+home isn't working either. i've had it plugged in for a while, but i'm pretty sure that's pointless if it won't even connect....help?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod touch 2nd generation keeps taking screen shots by itself and turning off. This is a 'NEW' replacement and is less than 12 months old. Any ideas?

    my ipod touch 2nd generation keeps taking screen shots by itself and turning off. This is a 'NEW' replacement and is less than 12 months old. Any ideas?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                              

  • HT201559 I have tried to reset and restart my iPod touch but it remains stuck at the apple logo and turns off. The iPod is not responsive when i connect it to my computer or wall charger.

    I have tried to reset and restart my iPod touch but it remains stuck at the apple logo and turns off. The iPod is not responsive when i connect it to my computer or wall charger.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

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