My sound button cant function even the sound also not sound but when i received call, it do ring..just when i try to play utube or play music it will never have sound...please help me. now i'm using ios7. It just recently happened.

My sound button cant function even the sound also not sound but when i received call, it do ring..just when i try to play utube or play music it will never have sound...please help me. now i'm using ios7. It just recently happened.

Hi hayscart,
This article contains steps to try when you are having trouble with the iPhone's speaker:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Cheers,
- Ari

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