My storage states 2.4gb of Photos on my ipad, but I only have 24 photos, how do I free up this memory?

I only have a small number of photos that add up to less than 30mb, but my storage in ipad states 2.4gb of photo memory, I have ran a number of cache cleaners and photo checkers but I cannot clear this excess memory.
When I try to sync it says to the imac it says it cannot locate the iphoto library
Any help would be appreciated

Hello dannyboybell,
Welcome to the Apple Support Communities!
I understand that there is a discrepancy in what you see for photo storage on your iPad. One step I would recommend in this situation would be to place your iPad into recovery mode and select Update when given the choice. This will not erase any of your content. The attached article doesn’t match your issue, but the troubleshooting steps I would suggest are similar.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Have a great day,
Joe

Similar Messages

Why does my camera roll say I am using 682 MB of storage but I only have 12 photos saved?

Why does my camera roll say I am using 682 MB of storage but I only have 12 photos saved to it?

If it's really a couple dozen pictures, I would expect it should be under 100 MB.
You can try resetting your iPhone by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the used space is still so high.

When i sync my iPhone it says that there is 2.0 gb of photos on it...when there clearly ISNT!! how do i free up this space to use?

When i plug my phone into sync it it is reading in the lower bar that i have 2.0GB of photos on my phone and when i go under the usage on my phone it is saying the same thing...but under the app there are no photos what so ever!! how do i free up this space to be able to use it?

Why is this so difficult to figure out?
The message is quite clear. The size of the iTunes library is larger than the space available on the device.
Stop attempting to sync the entire library to the device.
Select the desired content to sync to the device.
Sync.

Only a small portion of my photos in Photo Stream on my iPhone go to the cloud then to my iPad. I only have 150 pictuures so it can be a capacity issue?? Any advice ?

Only a small portion of my photos in Photo Stream on my iPhone go to the cloud then to my iPad. I only have 150 pictuures so it can be a capacity issue?? Any advice ?

OK, so it's working the way it is supposed to. With any device that is retrieving photo stream photos from the cloud, it will only retrieve back to the time that photo stream was turned on for that device.
Now that you have it turned on, any photos you take will show up in photo stream for either device from now on.
Hope that helps!
Cheers,
GB

Not getting email on MAcBook Pro, but receiving on iPhone. Getting message "Warning Recent errors logged" It repeatedly states "The Header From: address postoffice is not authorised - please go to control add PHP" But I only have 1 email address.

I am suddenly not getting email on my MacBook Pro, but am receiving e-mail on my iPhone. I'm getting message "Warning Recent errors logged" It repeatedly states "The Header From: address <postoffice> is not authorised - please go to control add PHP" But I only have 1 email address. I'm afraid to add anything on since I don't even know what this other e-mail address is. What should I do? And would this definitely be the cause of my not receiving e-mail?

I pressed check again and here is what appeared:
CONNECTED Apr 04 19:03:02.511 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
CONNECTED Apr 04 19:03:02.513 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
CONNECTED Apr 04 19:03:02.526 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
READ Apr 04 19:03:02.556 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
+OK <[email protected]>
READ Apr 04 19:03:02.563 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
220 mail.hostingplatform.com ESMTP
WROTE Apr 04 19:03:02.566 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
CAPA
CONNECTED Apr 04 19:03:02.568 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
READ Apr 04 19:03:02.572 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
220 mail.hostingplatform.com ESMTP
WROTE Apr 04 19:03:02.585 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
EHLO 192.168.1.4
WROTE Apr 04 19:03:02.592 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
EHLO 192.168.1.4
READ Apr 04 19:03:02.610 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
-ERR authorization first
WROTE Apr 04 19:03:02.628 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
USER [email protected]
READ Apr 04 19:03:02.630 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
250-mail.hostingplatform.com
250-STARTTLS
250-PIPELINING
250-8BITMIME
250-SIZE 65000000
250 AUTH LOGIN PLAIN CRAM-MD5
READ Apr 04 19:03:02.639 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
250-mail.hostingplatform.com
250-STARTTLS
250-PIPELINING
250-8BITMIME
250-SIZE 65000000
250 AUTH LOGIN PLAIN CRAM-MD5
WROTE Apr 04 19:03:02.648 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
AUTH PLAIN (*** 44 bytes hidden ***)
WROTE Apr 04 19:03:02.667 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
AUTH PLAIN
READ Apr 04 19:03:02.670 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
220 mail.authsmtp.com ESMTP Sendmail 8.14.2/8.14.2/; Fri, 5 Apr 2013 00:03:02 +0100 (BST)
READ Apr 04 19:03:02.671 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
+OK
WROTE Apr 04 19:03:02.691 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
PASS ************
WROTE Apr 04 19:03:02.698 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
EHLO 192.168.1.4
READ Apr 04 19:03:02.704 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
235 ok, go ahead (#2.0.0)
READ Apr 04 19:03:02.712 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
334
WROTE Apr 04 19:03:02.734 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
QUIT
WROTE Apr 04 19:03:02.756 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
QUIT
READ Apr 04 19:03:02.759 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
+OK
WROTE Apr 04 19:03:02.776 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
QUIT
READ Apr 04 19:03:02.799 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
250-mail.authsmtp.com Hello pool-72-93-40-57.bstnma.east.verizon.net [72.93.40.57], pleased to meet you
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250-SIZE 52428800
250-AUTH CRAM-MD5 DIGEST-MD5 LOGIN PLAIN
250-STARTTLS
250 HELP
WROTE Apr 04 19:03:02.808 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
AUTH PLAIN ********************
READ Apr 04 19:03:02.822 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
+OK
READ Apr 04 19:03:02.907 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
235 2.0.0 OK Authenticated
WROTE Apr 04 19:03:02.917 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
QUIT

My email storage shows 13.3 GB used but I only have about 20 emails in my mailbox with no attachments. Do I need to back up, delete everything and restore to get rid of the cache?

My email storage show 13.3GB used but I only have about 20 emails in my inbox with no attachments. I assume it's memory cache that's clogging my phone. Do I need to backup and restore to get rid of all of it??

There is nothing wrong with the OS update.
Delete ALL your email accounts.
Restart Playbook
Put the accounts back and ensure they are all set with PUSH ON. Manual (push off) will burn battery.
Similarly delete your wifi connections and add back when required.
Turn off wifi is not connected to wifi.
Any "hunting for connection" in email or wifi will burn up battery.

My iPad mini camera roll shows I have used 5.4gb. I only have 65 pics stored. Any ideas why this is? Thanks

My photo library shows 0 bytes and photo stream only shows 3.6kb. I know 65 pics aren't using up 5.4gb of space. Any idea how I can fix this?

The links below have instructions for deleting photos.
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
iPad Tip: How to Delete Photos from Your iPad in the Photos App
http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
Another Way to Quickly Delete Photos from Your iPad (Mac Only)
http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
How to Delete Photos from iPad
http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
How to: Batch Delete Photos on the iPad
http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
(With iOS 5.1, use 2 fingers)
How to Delete Photos from iCloud’s Photo Stream
http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
 Cheers, Tom

I got a MS-7253 k9vgm with 4gb ram and W7253VMS.180 BIOS but I only can see 3GB

Hi,
I have a MS-7253 with 4gb ram recently installed on it but in bios memory check state it only shows 312something KB (3.2GB) and BIOS is the latest one.
According to MSI's site, this motherboard is supporting upto 4gb. I've turned off the on board vga as well and my vga card is an nvidia geforce 8400GM.
the funny part is windows 7 recognize the whole 4gb but it says I only can use 2.8gb of it.
whats wrong with my M/B? is there any other update which I'm not aware of?

Thanks for your reply,
does that mean there is no chance for upgrading ram to 4g? or by BIOS update I can do that?
I have found another BIOS update newer than what I've got from this link: https://forum-en.msi.com/index.php?topic=153338.0
just in case if I screw my BIOS can I revert it back to what it used to be?

My iPhone 6 plus says I've used 3gb of photos but I only have 22 pictures can anyone help

MMy iphone 6 plus says Ibe used 6gb of photos I only have 22 pictures

I Tried my iCloud was turned on I turned it off no change I then shut it off to see if that would work and still nothing.

My iphone says that i have 7GB of photos, but i only have 172 photos, ***? how can i keep my 7GB without restoring my phone?

i need help, i dont understand why it says that i have 7GB when i actually only have 172 photos.

File corruption happens ... perhaps from apps, etc.
Why wouldn't you simply restore your iPhone?
If you elect to do that, you would use iTunes (current version 11.0.1), plug your iPhone in, sync it, and choose "Restore" from the iPhone's summary panel on the right.
A restore like this may or may not solve the issue (it likely would). If it doesn't, you would restore as new (instead of restoring from the backup) and then manually sync the iPhone.

My Photo Library says it is using 2.3 GB of storage, but I only have 30 pictures in my camera roll and nothing else.

I ran out of storage on my iPad Air, so I attempted to clean it up to make more room. I deleted all but 30 pictures from the iPad's camera roll. I have no other albums. I even deleted the 'recently deleted' photos in case. I restarted. I turned off photo stream. It still says that my Photo Library is using 2.3 BG and my shared Photo Stream is using 4.6 KB. When i look st my photos on my computer (attached to the iPad with USB0 it says that my photos only take up 42.9 MB. I just want to get all of the storage space I can.

Any videos in Camera Roll?
Make sure you are reading GB and not MB. At the top of Usage what are the "Available" and "Used" numbers?
You should also try a Reset which could make the numbers display propperly:
From the Home screen double tap the Home button to view the multitasking bar at the bottom. Tap and hold an app at the bottom till the icons wiggle with the minus button visible. Tap the button to close all apps then tap the Home button to get back to the Home page. Press and hold the Sleep button till you see the Slide to power off message and power it off. Once powered down completely press and hold the sleep button till the Apple icon appears.
I have had an instance were I had to Restore my iPad due to photos not properly deleting from the Photo Library. Restore using a Backup which should return your 2 photos in Camera Roll. If it still doesn't fix it you'll have to Restore as new.

Why is my iCloud backup for photos 3.3 Gbs but I only have 12 photos in my camera roll?

After purchasing my iPhone 4S I performed a restore from backup that I had from my iPhone 4 (running iOS 4.3.5). Prior to doing this restore, I did not realize that my photos were not being synchronized from my iOS device and saved in that backup. So, the hundreds of photos I had on my iPhone 4 were lost in the transfer to my 4S; but then I noticed something odd. Upon closer inspection of my iCloud backup, my storage usage says my camera roll is taking up 3.3 Gbs of my backup! When I did the backup, I had only taken about 12 pictures on my 4S, there was absolutely no way those photos were taking up 3.3 Gbs of space. I was hoping that after synchronizing with iCloud that I would see all my old photos slowly pour in from the Photo Stream; but to no avail.
Is it possible that my iPhone 4 photos were in fact carried with that restore from backup, but are not showing up in my camera roll? If so, how do I retrieve my photos? So many lost memories!

That's odd. I can't imagine what else would take up so much space.
Have you any other Apps that have downloaded data
.. appdata and settings of apps, "preferences", saved games "levels reached" , and downlaoded stuff that are stored within an app ", for example videodownloading app that has stored content in the iOS are uploaded ..
Apps themself /Books/Music/etc are not uploaded to your personal cloud, they are held back by Apple in the store for future re-downloading options. So this can't also be the culprit.

In iTunes and on my iPhone6, it shows 2.1 GB of photos, but I deleted all the photos... how do I free up this space? Where are these pics located?

On my iPhone 6 and on iTunes (when I connect it), it shows 2.1 GB of memory space used for photos.
I cannot seem to find a way to see what these are, or how to delete them.
I have deleted all of the photos I can see on my camera roll.
Where would these files be located?
Any help appreciated!!
Thank you!

Hi manners_97,
If you are having an issue with photos not appearing to relinquish the space they take up on your iPad after being deleted, there are a couple of things I would suggest.
First, try just restarting the iPad and check again. Use the procedure in this article -
Restart or reset your iPhone, iPad, or iPod touch
Test again. If the space is still unreclaimed -
Second, it is likely that these photos are synced with iTunes. Use the procedure in this article -
iPhoto for iOS (iPad): Delete photos from iPhoto
Specifically -
Photos and video clips you synced to your computer using iTunes: Connect your device to your computer and, in iTunes, deselect the photos and video clips you want to remove from your device. Click Apply.
Thanks for using Apple Support Communities.
Best,
Brett L

In sending an email, a picture appears on my email from photo browser. I do not want any picture on outgoing emails and have no idea hoew it got there, but more importantly, have no idea how to stop it. can anybody help me?

can anybody tell me how to turn off photo browser in email? there is a picture that appears on all outgoing email that i want gone?

My instructions are specific to signatures. If you know that it's not a signature then they won't make any difference. Thomas A Reed has suggested another explanation. Do you know that this picture is going out with your e-mails? Have you seen an e-mail you sent on a recipients computer? Try setting up a googlemail or yahoo account and send an email to it. Does the picture arrive in the e-mail?

Library is 3.07 GB but I only have 95 photos!

So I've gone through and deleted all of the photos on my iPhone, but there was still over 2 GB of photos on it. I don't know what to do here, and I really need some extra space on my phone.

Why does my iOS device say I have more photos than I can find?

My storage states 2.4gb of Photos on my ipad, but I only have 24 photos, how do I free up this memory?

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