My system shuts down when i ask it to sleep.. Help??!!

I have The operating system Windows 8.1. When i close the laptop or ask it to sleep it closes without a problem. On restart all the programs i had open are closed and it reboots as if i shut the laptop down rather than asked it to sleep.
I'm doing my dissertation at the minute and I have many tabs open, it just adds to my frustration when i have to re-open all the tabs and wait 2-5 minutes for the system to boot?
Is there anything I can do?
Knowhow at pc world said there is nothing i can do, its just an operating system fault?
HELP!!??
John

Hi,
How do you wake up your computer, pressing FN? How long it takes to wake up from sleep?
I suspect that your computer unexpected shut down when you put it into Sleep.
Please run SFC /scan command to check if there is any error or corrupted files which may cause the issue.
Would you please also check if there is any minidump created after sleep?
To ensure minidumps are enabled, refer to the step “Configure the dump type” in following article:
How to read the small memory dump file that is created by Windows if a crash occurs
http://support.microsoft.com/kb/315263#method2
If there it is, please help to upload it here for our research.
Kate Li
TechNet Community Support

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