My touch screen on my ipod Nano, Generation 6 has gone completely white. I can still play music if I "accidently" touch the right icon. Does anyone know how I can fix this. Also I have 2 other ipods that i can't sync anymore, it says they are not compatib

My touch screen on my ipod Nano, Gen 6 has gone completely white. It had started going white the day before. I tried resetting it but to no avail. Does anyone know how I could fix this. Also I have 2 other ipods that I am no longer able to sync. It comes up with a message (best I can remember) something to the effect that my itunes version is not compatible with my ipod. Please help. I'm tired of buying new ipods when the new hasn't even worn off of them!!!
Thanks

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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My ipod 4g was working fine until i locked the screen but when i tried to turn it back on the screen stays black and its been 3 days. Does anyone know how i could fix this?

my ipod 4g was working fine until i locked the screen but when i tried to turn it back on the screen stays black and its been 3 days. Does anyone know how i could fix this?

- Charge the iPod for half an hour. Then reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- if still not working, connect to your computer. If iTunes sees the iPod, restore the iPod.
- If still problem, place the iPod in recovery mode and then try to restore the iPod. For recovery mod see:
iPhone and iPod touch: Unable to update or restore

Please help! We got a used Mac Mini and we don't have the former owner's password, so we can't install anything like flash player. Does anyone know how to get around this?

Please help! We got a used Mac Mini and we don't have the former owner's password, so we can't install anything like flash player. Does anyone know how to get around this? I don't know how to wipe the hard drive, and the support online doesn't seem to work.

As posted previously:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
If installing Leopard the process is similar in some respects. If you wish to begin anew then after selecting the target disk click on the Options button and select the Erase and Install option then click on the OK button. To install over an existing system do the following:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

I recently synced my iphone4 on my iMac, but now I can't access my camera from the lock screen? It shows up but it doesn't open the camera? Does anyone know how to fix this? Thanks!

I recently synced my iphone4 on my iMac, but now I can't access my camera from the lock screen? It shows up but it doesn't open the camera? Does anyone know how to fix this? Thanks!

Can't believe it was that easy... I'm so dumb! Thanks for your help, I was getting so aggravated! I owe you... Thanks again!

I have photoshop Elements 12 a and I can pull up the photo but can't edit it. Crop it. Add text. Does anyone know how to fix this?

I have photoshop Elements 12 a and I can pull up the photo but can't edit it. Crop it. Add text. Does anyone know how to fix this?

Apparently it's related to the Firefox plug in.
This isn't exactly a solution but more of a way to avoid opening PDFs with Firefox's plug in.
1. Highlight "Tools" from the Menu Bar in the top left of the screen (or click "Options" if using the Firefox Compact Menu)
2. Select to "Options
3. Select "Applications"
4. Look for "Adobe Acrobat Document" under Content Type and to the right under Action select "Use Adobe Reader (default)" instead of the using Adobe Acrobat in Firefox
5. Open a test PDF. It should open in it's own window now.
Again, not a complete solution but something that'll at least let you scroll with PDFs open.
More info here: http://forums.mozillazine.org/viewtopic.php?f=38&t=2171033

My laptop says it is connected to our wifi but it also says alert: you are not connected to the internet! Does anyone know how I can fix this/has it happened to anyone? Thanks

My laptop says it is connected to our wifi but it also says alert: you are not connected to the internet! Does anyone know how I can fix this/has it happened to anyone? Thanks

This usually indicates a problem with your router or cable modem, your ISP's service or cabling outside your house. First thing I'd try is rebooting the router/cable modem (turn it off, wait 1 minute, then turn it back on).

I tried to update the software overnight, and it was still in the beginning stages of the progress bar when I woke up. When I restarted the process I have to restore the phone, its again stuck in the beginning of the process. Does anyone know how long th

I tried to update the software overnight, and it was still in the beginning stages of the progress bar when I woke up. When I restarted the process I have to restore the phone, its again stuck in the beginning of the process. Does anyone know how long this should take? The beginning sections seemed to fly by.

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

I'm using 3G3 16gb and just upgraded to 4.3.3. Tried activating bluetooth to use Personal Hotspot for my laptop. But the iphone keep searching for devices thou my laptop can detect the phone. Does anyone know how to solve this?

I'm using 3G3 16gb and just upgraded to 4.3.3. Tried activating bluetooth to use Personal Hotspot for my laptop. But the iphone keep searching for devices thou my laptop can detect the phone. Does anyone know how to solve this?

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

[svn:osmf:] 14598: Fix FM-500: reinstating onMetaData handler clause that prevents incoming dimensions from being applied if they are not different from the dimensions that were already set .

Revision: 14598
Revision: 14598
Author:   [email protected]
Date:     2010-03-05 02:13:40 -0800 (Fri, 05 Mar 2010)
Log Message:
Fix FM-500: reinstating onMetaData handler clause that prevents incoming dimensions from being applied if they are not different from the dimensions that were already set.
Ticket Links:
    http://bugs.adobe.com/jira/browse/FM-500
Modified Paths:
    osmf/trunk/framework/OSMF/org/osmf/net/NetStreamDisplayObjectTrait.as

You are welcome. I'm glad you got it back up.
(1) You say you did the symbolic link. I will assume this is set correctly; it's very important that it is.
(2) I don't know what you mean by "Been feeding the [email protected] for several weeks now, 700 emails each day at least." After the initial training period, SpamAssassin doesn't learn from mail it has already processed correctly. At this point, you only need to teach SpamAssassin when it is wrong. [email protected] should only be getting spam that is being passed as clean. Likewise, [email protected] should only be getting legitimate mail that is being flagged as junk. You are redirecting mail to both [email protected] and [email protected] ... right? SpamAssassin needs both.
(3) Next, as I said before, you need to implement those "Frontline spam defense for Mac OS X Server." Once you have that done and issue "postfix reload" you can look at your SMTP log in Server Admin and watch as Postfix blocks one piece of junk mail after another. It's kind of cool.
(4) Add some SARE rules:
Visit http://www.rulesemporium.com/rules.htm and download the following rules:
70sareadult.cf
70saregenlsubj0.cf
70sareheader0.cf
70sarehtml0.cf
70sareobfu0.cf
70sareoem.cf
70sarespoof.cf
70sarestocks.cf
70sareunsub.cf
72sare_redirectpost
Visit http://www.rulesemporium.com/other-rules.htm and download the following rules:
backhair.cf
bogus-virus-warnings.cf
chickenpox.cf
weeds.cf
Copy these rules to /etc/mail/spamassassin/
Then stop and restart mail services.
There are other things you can do, and you'll find differing opinions about such things. In general, I think implementing the "Frontline spam defense for Mac OS X Server" and adding the SARE rules will help a lot. Good luck!

Does anyone know how to get Adobe to stop charging for a subscription that is no longer being used?

Does anyone know how to get Adobe to stop charging for a subscription that is no longer being used?

For full details on cancelling a membership and subscription see the following page:
Cancel your membership or subscription | Creative Cloud
Depending on where you are in your subscription cycle / membership and the type of membership
If you have an individual membership, and opted for the annual membership (lower monthly fee). If you are cancelling in the middle of your membership, then you would be billed 50% of what's left of your membership for the remainder of the year, basically that would then in $$s become more like having taken out a month-by-month membership (higher monthly membership fee).
If you are in the last month of your annual membership or your are on a month-by-month membership, you can log into your creative cloud account, cancel the plan yourself (no additional charges apply), by logging in with your Adobe ID and password, click your name in top left of screen and click on Manage Account.

I no longer have access to my icloud email and don't know the answers to my security questions. Does anyone know how to work around this to reset my icloud ID without losing my info? I haven't backed up in a year because of this.

I no longer have access to my icloud email and don't know the answers to my security questions. Does anyone know how to work around this to reset my icloud ID without losing my info? I haven't backed up in a year because of this.

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(123381)

After the new update of the latest iOS, I noticed a yellowish color on the sides of my iPhone 5 screen (Top,Down,Left,Right). Does anyone know how to fix this? Thank You.

After the new update of the latest iOS, I noticed a yellowish color on the sides of my iPhone 5 screen (Top,Down,Left,Right). Does anyone know how to fix this? Thank You.

It is highly unlikely that any iOS update could cause this.
Try a restore as new, if the problem persists, take the device to Apple for evaluation.

I managed to transfer the music from 1 pc to 1 other pc (to be played by iTunes). Bit didn't fixe the transfer of the meta data (for example the rating). Does anyone know how to use your old playlists, etc..(= meta data) on the other PC? So, please help!

I managed to transfer the music from 1 pc to 1 other pc (it is played perfectly on the other PC (Windows 7- pc) by the newly downloaded and installed iTunes, version 10.6.1.7). But I didn’t fix the transfer of the meta data (for example the rating). Does anyone know how to use (or import) your old playlists, etc..(= meta data) on the other PC? So, short: how to migrate the meta data from one pc to an other pc?
It's a pity that it seems not to be possible to import on the new pc e.g. the ratings!!!
I don't want to start again with rating my (beautiful classical) music!
Thanks, from Amsterdam, NL

Did you do the move via Home Sharing, astro?
If so, perhaps try the instructions from the following post:
Re: i transfered itunes to my pc playlists did not go

Hi! I have a MacBook and I am trying to delete files from Microsoft Word. Somehow I cannot simply throw them in the trash. Does anyone know how to resolve this issue?

Hi! I have a MacBook and I am trying to delete files from Microsoft Word. Somehow I cannot simply throw them in the trash. Does anyone know how to resolve this issue?

Why not? Are there error messages? Where are the files located? Why are you deleting MicroSoft Word files?

When opening aperture I get Warning that says There was an error opening the database for the library "~/Desktop/Feb 12, 2011.aplibrary". I'm concerned that my pictures may be lost. Does anyone know how to deal with this Warning?

When opening Aperture I get Warning that says "There was an error opening the database for the library “~/Desktop/Feb 12, 2011.aplibrary.” That's it. The program does not open at all. I'm concerned that my pictures may be lost. Does anyone know how to deal with this Warning?

Might just need to rebuild the library...see this link:
Aperture 3: Troubleshooting Basics

My touch screen on my ipod Nano, Generation 6 has gone completely white. I can still play music if I "accidently" touch the right icon. Does anyone know how I can fix this. Also I have 2 other ipods that i can't sync anymore, it says they are not compatib

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