My tower for my dell computer died.got one from a friend with an existing itunes account. now I am unable to access my library and playlists, but can get to previous ownwer's.I downloaded itunes again using my apple id but was unsuccessful.HELP PLEASE!

My Dell tower died.  Got one from a friend and am only able to get her account for itunes to appear.  I am unable to access my library even after downloading new using my apple id.  I can access songs I've purchased, but not ones that I downloaded from cds.  PLEASE HELP ME.

Thank you for using the Apple Support Communities
From what I understand is that the device will show up in iTunes but it will not allow you to synchronize media over to the device even after you reset the device. When you say you reset the device, do you mean you restored the device in iTunes? What error message you are getting when attempting to synchronize media?

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