My tower for my dell computer died.got one from a friend with an existing itunes account. now I am unable to access my library and playlists, but can get to previous ownwer's.I downloaded itunes again using my apple id but was unsuccessful.HELP PLEASE!
My Dell tower died. Got one from a friend and am only able to get her account for itunes to appear. I am unable to access my library even after downloading new using my apple id. I can access songs I've purchased, but not ones that I downloaded from cds. PLEASE HELP ME.
Thank you for using the Apple Support Communities
From what I understand is that the device will show up in iTunes but it will not allow you to synchronize media over to the device even after you reset the device. When you say you reset the device, do you mean you restored the device in iTunes? What error message you are getting when attempting to synchronize media?
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In the course of your troubleshooting to date have you worked through the following document?
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Perfect, thanks.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
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Thanks for Replay Mr -
I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??
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I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?
Hey Stan1958,
Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
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Thanks,
Matt M. -
Old computer died, got a new computer, can i put whats on my ipod now into my library on my new computer?
I have looked at the "how to" for transfering a library to a new computer but that seems to be how to do it if your old computer is still working and you have the luxury of planning to move the library.
All I have from the music that was on my old computer is what is already synced into my ipod right now. Can/How do i get this into the iTunes I just downloaded???????There's an answer to your question but first it's time for a bit of a lecture - if it makes a difference, I don't feel any better about this than you do. : - (
I hope you take this unfortunate state of affairs as an opportunity to learn a very important lesson: Back up your iTunes library as soon as you can after resolving this situation because right now you are only one glitch of your iPod away from losing your music entirely.
Many people come to the Discussions having lost their music in just such situations and, believe me, it's not a happy time for anyone.
Anyways, that's the lecture. You should find a resolution to your problem in this article at wired.com.
Good Luck! But once you have the music back on your computer, remember:
Your music is valuable - please back it up!
P.S.
If you want to get a bit of a "bigger picture" on back-ups, you might want to make yourself a cup of tea and have a look at this article on the PC World web site and this Microsoft support page . -
I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentioned since they were purchased. Is there any way to get the ipad music transferred to the computer?
And they were definitely purchased from the iTunes store, they show on the account's purchase history (Store > View Account on a computer's iTunes, or you can view the last 90 days purchases via http://reportaproblem.apple.com) ?
You could potentially log into the account on that computer's iTunes (Store > Sign Out to log out of your account, that will then change to a Store > Sign In option) and redownload them by clicking on the id towards the top right of the iTunes screen and Purchased on the popup :
But that will potentially tie that computer to that account for 90 days : Manage your associated devices in iTunes - Apple Support
Or do you have a different computer that you could redownload them on and then copy them over to that computer via a flash drive or memory card, and then add them to its iTunes via File > Add To Library ? -
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Edit > Preferences > Store check Music under Automatic Downloads.
Open the iTunes Store from left hand column, then select Purchasedfrom the column on the right, click the Not In My Library button and select the tunes you want to download again.
That said, you seem to be under a misapprehension as to how iTunes works, or at least how it has worked in the past. It has, until recently, been up to you take care of your purchases once they have been downloaded. You had a one-time download which you were reminded to back up. With the recent change to this policy you can at least download your store purchases again, but having a personal backup of your iTunes store purchases, stuff purchased elsewhere and files ripped from your CDs will still be preferable to gathering all the stuff together again in the event of a disaster.
For a backup strategy see this User Tip.
tt2 -
My iPod just randomly deleted all my music, but I no longer have the computer where I synced it to. Can I still get my purchased tracks if I download iTunes on another computer?
If for some reason you failed to maintain a backup copy of your computer ( not good), then you can redownlaod some itunes content in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
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Try this link and validate with your 24 digit serial number - click here for PSE downloads
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Thanks
GeeRicTo set up iCloud, open System Preferences > iCloud, and follow its steps to use iCloud
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Please see the Knowledge Base from turingtest2 below
https://discussions.apple.com/docs/DOC-3991
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