My Unlimited World is not letting me call German m...

I work for a German company and communicate with my friends there via mobile phones. I purchased Unlimited World with the primary thought of calling them with Skype. In the description of Unlimited World is says you may call any landline or mobile. Without this feature, it is overkill for me to have this subscription. There seems to be no Skype person or number I can call to sort this out. Any clever answers out there for me?

65_Porsche-911 wrote:
In the description of Unlimited World is says you may call any landline or mobile.
Hello The message you received should have included the following. If it didn't please let me know:
With your Unlimited World Subscription you can:
Call LANDLINES AND CELLPHONES in: Canada, China, Guam, Hong Kong, Puerto Rico, Singapore, Thailand, United States.
Call LANDLINES ONLY in: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta), Ireland, Republic of Ireland, Israel, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, Venezuela.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Similar Messages

Skype Unlimited World won't let me call UK mobiles...

Hi All,
I was under the impression that Unlimited World allowed me to do this, but every time I try, it tells me that I need a subscription (which I have!) or skype credit to call them!
This is a recent (3 months) problem and I had been using Unlimited World for ages before that with no problems at all in this respect.
Am I doing something wrong/ is there a fault with Skype? Can anyone help at all?
Thanks!
Simon

I' m not aware of the plans changing, it's possible you had a different plan in the past. The Unlimited world plan does not include UK mobiles however the Unlimited Europe plan does.
Unlimited World:
Call landlines and mobiles in:
Canada
China
Guam
Hong Kong SAR
Puerto Rico
Singapore
Thailand
United States
Call landlines only in:
Andorra
Argentina
Australia
Austria
Belgium
Brazil
Brunei
Bulgaria
Chile
Colombia
Costa Rica
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Guadeloupe
Hungary
Iceland
Indonesia(Jakarta)
Ireland, Republic of
Israel
Italy
Japan
Korea
Latvia
Lithuania
Luxembourg
Malaysia
Malta
Mexico
Mexico(Guadalajara, Mexico City, Monterrey)
Morocco
Netherlands
New Zealand
Norway
Panama
Paraguay
Peru
Poland
Portugal
Romania
Russia
Russia(Moscow, St Petersburg)
Slovakia
Slovenia
South Africa
Spain
Sweden
Switzerland
Taiwan
Turkey
United Kingdom
Venezuela
Unlimited Europe:
Call landlines and mobiles in:
France
Germany
Italy
Spain
United Kingdom

Unlimited world subscription not working for Swede...

My unlimited world subscription is not working for landline calls to Sweden?
It asks me to buy Skype credit.
I posted the same question in iOS section as well, link is http://community.skype.com/t5/iOS-iPhone-and-iPad/Unlimited-world-subscription-not-working-for-Swede...
Solved!
Go to Solution.

Shared cost numbers are not covered by unlimited world package...
This link show useful information about called numbers
https://secure.skype.com/account/usage

When on the internet, my phone will not let me call the number i choose.

When on the internet, my phone will not let me call the number i choose.

If you have a 1G iPod then you are in the same boat of other 1G users, It appears that Apple changed the App store and the update prevent 1G users from purchasing items. I have not seen a solution yet.

Can i get help on how I can successfully install the new google voice video chat software. I keep having an install error. My google voice phone always worked until a week ago when suddenly google would not let me call out from any browser

Can i get help on how I can successfully install the new google voice video chat software. I keep having an install error. My google voice phone always worked until a week ago when suddenly google would not let me call out from any browser until I installed their new google voice and video chat (made by vidyo) software. I was told by genius bar to install Yosemite, which I did. But that did not solve the problem. I removed macKeeper, as well, since a techie friend told me that could be the cause. Nothing so far has worked. When the problem first happened, it seemed to only happen in Chrome. Google voice calling out worked fine in safari, for about a day or so. Now I cannot call out from any browser. I can, however receive calls, and make calls within the video hangout.
I can be contacted directly if questions at gary at couplewise dot followed by the usual extensin

You can only suspend service for 3 months at a time (with or without payment) and only twice a year.

App world will not let me download anything including free apps it is saying my payment method is invalid

App world will not let me download anything including free apps it is saying my payment method is invalid

"App world"? That is for Blackberry devices.
If you're trying to download apps for the iPhone from anywhere other than Apple's own AppStore, you can't.

Unlimited World coverage - But unable to call to T...

Hi Skype,
I have recently subscribed for Unlimited countries Landline with first month free - trial.
I checked the coverage covering Taiwan and Hong Kong. When I tried to make a call to a Hong Kong phone number, it works fine. However, it did not work and I was asked to purchase Skype Credit when I tried to dial a Taiwan phone number.
What is the reason? =(
Best Regards,
Lance_Skype

Hello,
I recommend to check our FAQ to see which countries are included in the Unlimited World special offer (mobiles/landlines): https://support.skype.com/en/faq/FA12390/what-is-the-unlimited-world-special-offer?frompage=search&q...
Or you can also see here at bottom of page: http://www.skype.com/go/unlimitedworldtrial
Call landlines and mobiles in: Canada, China, Guam, Hong Kong SAR, Puerto Rico, Singapore, Thailand, United States.
Call landlines only in: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta), Ireland, Republic of Ireland, Israel, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, Venezuela.
If my answer was useful, please click on "Accept as Solution" to help others, thank you
Si ma réponse vous a aidé merci de cliquer sur "Accepter comme solution"
Cela pourra surement aider d'autres personnes qui ont le même problème

Unlimited World subscription but unable to call co...

Hi,
I have a unlimited world subscription and for some reason I'm unable to call to one of the countries that are in the list (Brazil), the phone I'm trying to call is a landline. Do I need to re-subscribe so the new countries for the unlimited world subscription works with my account?
BTW, I am using the format: +(country code) (area code) (number)
Thank you

Hi,
Unfortunately, as you initially purchased your subscription before the new countries were added, the destination Brazil is not included into your subscription.
What you can do is repurchase the subscription from the webpage, this way when the new subscription period starts (after the old already active subscription is over), the new subscription will be working for you.
Hope it helps,
Anna
Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
Se a minha resposta foi útil, dá Kudos ↘. Obrigada! Eu posso não responder às mensagens privadas não solicitadas.
Si mi respuesta fue útil, dé Kudos ↘. Gracias! Puedo no responder los mensajes privados no solicitados.

Skype Unlimited World Subscription not working

I subscribed to the 'worldwide unlimited free trial subscription' last night. It shows up on my web account that I've subscribed to it. When I login to Skype on my computer and try making a test call it doesn't work or show up. It keeps saying I need Skype Credit to make the call. I've tried logging in and out/quitting the application and all that, still nope. Any ideas?

Hello
Your account shows that you are trying to call a cellphone in the Philippines. Please note that neither calls to cellphones nor landlines in the Philippines are covered by Unlimited World. Please check your coverage.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Unlimited World Subscription cannot make a call

Hi, i have purchased a unlimited world but i could not make a call back to Indonesia (landline), can you please advise?
thanks,

Hello and welcome to the Skype Community.
Checking for you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Subscribed Unlimited World Pack but can't call

Hi,
I'm from India. I subscribed to Unlimited World Pack but whenever I tried calling someone in China, its saying the user is busy. I called the person using my cellphone and found that the user was not busy at that time. Whenever I tried calling, the same userbusy message is coming. Can anyome please help me with this?

Hi,
With problems like this you need to contact Skype Customer Service.
Please in your email/chat include the exact number you tried to call and time & date of the call.
See also: https://support.skype.com/en/faq/FA1170
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

Unlimited World does not cover India anymore?

I have been using the Unlimited World package. It doesn't seem to have unlimited calls to India Mobiles and Landlines anymore. Is there any way I can get this back?

Hi, Kppritch, and welcome to the Community,
According to the Skype Rates page of the Skype website, "Unlimited World" includes calls to U.K. land lines - just not mobile numbers.
Please see the details copied and pasted, below.
Regards,
Elaine
http://www.skype.com/en/rates/#scom
Unlimited World
Includes USA, UK, China and over 60 other countries; excluding Colombian rural areas - LEX.
See details
Calls are unlimited2
$13.99/month
2 A fair usage policy applies to calling phones. Excludes special, premium and non-geographic numbers.
Call landlines and mobiles in:
Canada
China
Guam
Hong Kong SAR
Puerto Rico
Singapore
Thailand
United States
Call landlines only in:
Andorra
Argentina
Australia
Austria
Belgium
Brazil
Brunei
Bulgaria
Chile
Colombia
Costa Rica
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Guadeloupe
Hungary
Iceland
Indonesia (Jakarta)
Ireland, Republic of
Israel
Italy
Japan
Korea
Latvia
Lithuania
Luxembourg
Malaysia
Malta
Mexico
Mexico (Guadalajara, Mexico City, Monterrey)
Morocco
Netherlands
New Zealand
Norway
Panama
Paraguay
Peru
Poland
Portugal
Romania
Russia
Russia (Moscow, St Petersburg)
Slovakia
Slovenia
South Africa
Spain
Sweden
Switzerland
Taiwan
Turkey
United Kingdom
Venezuela
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Re: Unlimited World Subscription Not Working

Hi, I just bouhgt the world unlimited calling package, and tried to call my house in South Africa on the land line. Credit was still deducted from my account?
Please explain, why?

Unlimited World covers South Africa landline numbers. It seems you called a mobile number and since subscription doesn't cover SA mobiles it was charged from balance. If you search South Africa on the rates page it should list Unlimited World only under "Calling landlines"
For mobiles Skype has 60 & 120 minutes. You can find the page here: http://www.skype.com/en/rates/
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

One month unlimited world-wide not working

I have taken advantage of the Skype offer for one month's free world-wide use that was offred as part of the thw Windows 8 upgrade.
I tried to ring a Switzerland mobile number but it rejecetd it based upon my current balance (Non one month free).
I looked at the premium subscription fine print and it said that mobile access may be available with this but would be informed at the point of subscribing. I did not get any such information.
Should I be able to ring a mobile in Switzerland on this?
Cheers

Hi,
No unfortunately you can't.
Subscription covers calls to:
Argentina
Australia
Austria
Belgium
Canada - (incl. mobiles)
Chile
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Guam
Hong Kong SAR - (incl. mobiles)
Hungary
Ireland, Republic of
Israel
Italy
Japan
Korea
Luxembourg
Malaysia
Netherlands
New Zealand
Norway
Poland
Portugal
Puerto Rico
Russia - St Petersburg
Russia - Moscow
Singapore - (incl. mobiles)
Slovakia
Spain
Sweden
Switzerland
Taiwan
Thailand - (incl. mobiles)
United Kingdom
United States - (incl. mobiles)
Venezuela
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

I have unlimited world subscription not working

When I go to place a call under one of the countries listed, it tells me I need Skype Credit. Why then would I purchase the most expensive plan yet I still cant place any calls? I will cancel and place a dispute on my cc. This is NOT whats advertised. Please read your term and conditions for this plan. Thank you

Hi,
Your call history currently shows that last call was almost 5 minutes and it was covered by your subscription:
https://secure.skype.com/account/call-history
It seems subscription is working.
I did notice that you tried to call also Brazil & Venezuela mobile numbers, but these are not included:
www.skype.com/intl/en/prices/pay-monthly/#UnlimitedWorld
For these numbers you need a different subscription or Skype Credit.
If you still have trouble calling destination that is covered by your subscription then please provide exact call date/time/number to customer service and they can look into this.
https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

My Unlimited World is not letting me call German m...

Similar Messages

Maybe you are looking for