My Unused SuperDrive does not work? It keeps ejecting the DVDs.

Hey everyone!
This is my first question on Apple Support Communites and I'm really happy!
I have bought a MacBook Pro and I have owned it since Dec. 31, 2013, and I am so glad! This was a second hand computer bought from a friend.
I bought this very computer for My SuperDrive, as I knew they were being phased out.
I put a CD in - and my Mac just spit it out.
It makes some noises as if the computer is going to read it, but it doesn't. Every Disc just ejects.
This works for all CDs alike: DVDs, Blank CDs, Audio CDs, You name it!
I really need my SuperDrive Working but it really isn't.
Note that the previous owner has NEVER USED IT and I also NEVER USED IT.
My Mac came with an installation disc for Mac OS X Snow Leopard 10.6.6 and I'm presuming that the Optical Drive was only used to install OS X.
This is my very first Apple Product so I don't really know much at all.
I called Apple and they told me to press a few buttons but that didn't work.
The Apple Employee told me that it SHOULDN'T Be failing as it is a relatively new machine.
I cleaned it out but I think that it is a Software Problem with OS X Mavericks 10.9.1.
Note: I am currently using 10.9.1 but will update to 10.9.2 when I have access to my Mac.
The Reason I say that it is a software problem because the DVD Playback file found in the folder: /System/Library/Frameworks/DVDPlayback.framework/Versions/A/DVDPlayback
Says Modified 23 Oct 2013, which was when Mavericks was released. Maybe I could get a hold of the original file to reverse the effect.
I would downgrade to Snow Leopard, but my SuperDrive isn't working :'(
Just so you guys know: My MacBook is an Early 2011 13.3" MacBook Pro.
I am also experiencing other difficulties but I won't get into them now.
I live in Australia and I am 14 years old. Sorry if I don't know much about Macs yet (but I guess I know quite a bit about Normal Computers).
Thanks for bearing with my long rant!
Omi Jack

Omi Jack,
It may be that the SuperDrive lens is simply dirty. You can test this out by purchasing an inexpensive DVD/CD cleaning ket - readily available from most electronics stores.
If that doesn't 'fix' the problem, it may be that the SuperDrive simply isn't functioning. You could purchase a replacement for it and install it yourself. I don't know Australian websites that specialize in Mac parts, but you can shop at the US website OWC and I kow that they ship internationally. You may also want to use their live chat and see if they know of a vendor in Australia that would have new SuperDrives in stock.
Try the cleaning method first. You could also take the machine to your local Apple Store or an AASP an get a diagnosis and estimate for repair from them but I would look into replacing it yourself first.
OWC also have videos that show you how to replace the SuperDrive in your particular model.
Good luck,
Clinton

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