My username (email address) has changed. Apps that I purchased with the old username ca not be updated as the password from the old username no longer works and apple can not send me info to an addres that no longer exists. What can I do?

My username (email address) has changed. Apps that I purchased with the old username ca not be updated as the password from the old username no longer works and apple can not send me info to an addres that no longer exists. What can I do?

Try here...
Frequently Asked Questions About Apple ID

Similar Messages

  • My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address.  How do I play the music that I have purchased?  My account is current with the new email address.

    My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address.  How do I play the music that I have purchased?  My account is current with the new email address.

    You may have already done this, but try de-authorizing your computer (through the iTunes:Store menu) and then re-authorizing it.

  • HT204053 My email address has changed.  My apple ID for iCloud is my old email address and I cannot remember the password. Verification is sent to my old email address and I cannot retrieve it.  Any suggestions

    My email address has changed. I have my icloud acct sending stuff to an email that is no longer in service. I cannot remember the password and it keeps sending messages to an old email acct to try to change the password. Any suggestions.

    Go to appleid.apple.com and click in the reset password option.  You maybe able to reset using the security questions option.  If you can't, contact support using expresslane.apple.com email option, or call the AppleCare support line.

  • Your email address has changed or is invalid

    I have been using a .MAC since the dawn of time. APPLE recently about two weeks ago prompted me for an alterante email and I provided one.  Today I tried ot make a purchase on several different devices and am getting "Your email address has changed or is invalid"
    Any suggestions?
    NOTE I am able to log into the site and icloud as I always have no issues.

    I am having this problem too. I recently changed ISP b/c I wanted the iPhone, so I had to update my iTunes username to my Gmail account.
    In fact, I logged in HERE using it as my new Apple Id... so it works!
    But for some **** reason that is driving me nuts my iPhone will not connect to the iTunes store using my new Apple Id. It keeps saying my email has changed or is invalid and asks me to sign in to change it. So I do that, and it lets me in USING MY NEW Apple ID!!!! Then I go back out to the buy the App and the madness starts all over.
    Come on Apple, do you want me to buy your apps, or what?

  • Why am I being told my email address has changed and need to change it for my apple id to work?

    Not just iTunes store, but every day or so, when I'm trying to check for updated apps in iTunes, or download something on iPhone or update OS X software via App Store, I'm told that my email address has changed and I need to update it before I can download tunes from iTunes.
    I then get redirected to a page where my apple id is shown (my email address), the address field is blank and a couple of password fields with ****** in them.
    I put my email address (apple id) back in and all is well.
    Why is it being reset all the time?
    I don't have another apple id with the same address, but I do have a lot of devices using my one apple id:
    A Mac (Lion latest)
    iPhone 4S (iOS5 latest)
    iPad 1 (iOS5 latest)
    iTunes on XP (latest iTunes)
    iPhone 3G (iPhone OS 3 - yea, really ancient)
    Apple TV 1 (latest)
    Wondering if one of these could be causing a reset.

    this can happen when the billing address in your appleid info is not EXACTLY the same as your bank details, depending of the bank (see if you right "st" instead "street" maybe)
    check out this article:
    support.apple.com/kb/TS1646

  • Atv error message "Your email address has changed or is invalid...."

    this error message first appeared when i originally bought my atv in the spring. After tech support and swapping the my first atv, I eventually setup a second itunes account with a new email address and the issue went away. However occasionally it persists. the full message is "Your email address has changed or is invalid. Go to the itunes store on your computer and update your account info." Surprisingly I am able to log in to itunes on my computer with the same email address and login on my apple tv, but when i attempt to purchase or rent the error message appears and prevents my from buying. Sometimes like tonight i give up and just don't purchase anything. Anyone know how to fix this?

    We had this same problem, and we found a fix that seems to have worked. It's a silly bug having to do with a change in the way your state of residence is stored in your account. The problem and fix is described here:
    http://macmost.com/apple-tv-valid-address-error.html
    Hope this helps.

  • My email address has changed, how do I change it on thsi site?

    My email address has changed, how do I change it on thsi site? I don't see anywhere to edit my info.

    Hi:
    Log in and click on your user name.
    Then on the right side of the webpage, you will see a My Community heading.
    Under your user name you will see some links to expand.
    Click on the Resources & Settings link.
    Click on the last item listed -- My User Settings
    Then part way down the page you will see a line with these descriptions:
    Edit HP Passport>User ID - Password - Contact Information - Security Questions.
    Click on the Contact Information link and change your e-mail address.
    Then at the bottom of the page, click on the orange Save Changes box and you're done.

  • HT1688 I need to delete my iCloud my email address has change and I don't know old password todelete

    I need to delete my iCloud my email address has change and I don't know old password todelete

    i cant active my iphone after restor and i forget my apple id and password
    can you active my iphone

  • HT201365 Hello . I have an iphone for which is currently IOS 7 updated. I have had some trouble with its batery life after IOS 7 update. I advised from the phone shop that I need to give it a factory restart and I made it. Now i have icloud activation loc

    Hello . I have an iphone for which is currently IOS 7 updated. I have had some trouble with its batery life after IOS 7 update. I advised from the phone shop that I need to give it a factory restart and I made it. Now i have icloud activation lock and I have no idea when I create an icloud account. I donr remember any related email or password. I am completely losttt
    Any help guys ? ( I am currently stuck with Nokia 2210

    Welcome to the Apple community.
    Unfortunately, unless you know the Apple ID, there is absolutely nothing that can be done, you cannot use your mobile device. You may be able to find your Apple ID at Look up your old and forgotten Apple ID

  • HT1296 My email address has changed. I have successfully amended it on my computer in Apple iTunes but my iphone 4s and my iPad still show the old email address when requesting the password and will not let me update Apps. Please can anyone advise me what

    My email provider has changed and I have a new one.
    I amended this on my computer under my Apple iTunes account without any difficulty and it was authenticated. However, I still have the original email appearing on my iphone 4s and ipad2 and I cannot update that information. Neither can I use my usual password to update my Apps.  Please can anyone assist me with simple instructions on how to change these important passwords?  Thankyou in anticipation for reading and hopefully considering a solution.

    Thank you, this has resolved both the iphone and ipad problem immediately.  I am concerned that I may have a problem with apps that I bought under my old  AppleID as they will not be recognised.  Any suggestions for this please?

  • How do I reset my blackberry ID password when my email address has changed?

    Hi There,
    I have moved jobs so my original blackberry username email no longer works and I have lost my my BBID password, so when I reset the password it gets sent to an email I cant access.
    How do i update my email and password?
    Thanks.

    If you don't have access to that email account anymore there is no way to get that BBID back. You will need to create a new one here www.bbid.com
    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

  • I need to change my iCloud username as the email address has changed

    I have changed my email address for my iphone and successfully changed the apple id. However , now my icloud on my phone won't work as it has the old email address and i cannot find where I can change it as the username is greyed out in settings. Any ideas?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Your email address has changed or is invalid -iTunes won't let me change it

    Help. I've tried everything including logging a request with Apple iTunes support - through the usual means, filling out the online request form. Still to no avail.
    The story goes like this, I changed my ISP about three weeks ago. I'm pretty sure my registered email address was the one from my old ISP. Oops!
    So I go to buy an App or Music from iTunes, it tells me that my account has changed and I should view and change my details.
    I go ahead and enter my valid email address. Press Done. No verification email arrives in my account. Nothing in the junk mail either.
    No matter what I do, no matter which of my valid email addresses I enter - I have two. I can't get iTunes to accept my email change.
    I have logged two requests for assistance now - with great replies of Apple Support Staff telling me how important I am and how my issue will be fixed ASAP. But, nothing yet. It's been almost a week. Getting quite disappointed with Apple iTunes support.

    I am having this problem too. I recently changed ISP b/c I wanted the iPhone, so I had to update my iTunes username to my Gmail account.
    In fact, I logged in HERE using it as my new Apple Id... so it works!
    But for some **** reason that is driving me nuts my iPhone will not connect to the iTunes store using my new Apple Id. It keeps saying my email has changed or is invalid and asks me to sign in to change it. So I do that, and it lets me in USING MY NEW Apple ID!!!! Then I go back out to the buy the App and the madness starts all over.
    Come on Apple, do you want me to buy your apps, or what?

  • My email address has changed on iphone, but the orignal old email address keeps popping up for password and I cannot reset it as my old email address was hijacked and closed.  How can i use my current email address for all iphone functions?

    I have iphone4s with the operating system of 8.1.  I changed my email address which was used to register my iphone due to hijacking.  I am able to read all my emails using the new address.  However, I can not download apps as it keep asking me to provide the password for the original registered email address.  I do not have the access to the email address, so I can not retreive the password.  I want to clear this mess by resetting everything, and register my current email address as the only one to communicate on my iphone.  Please teach me how?

    settings - app/iTunes store - sign out and sign back in with your new id.
    Note - if your older apps needs an update it will use your old apple id and password, as Apps are tied to the apple id that was used to purchase it.
    You can't merge apple id.

  • I cant access icloud, my email address has changed recently and I cant use any emails and passwords or set up a new id, cant get hold of apple support for help, very frustrated!

    I can not access icloud, my email address changed a while ago none of my email addresses and passwords work, I have tried to get a new password but that dosent work!, tried to contact apple support, no luck there either! What can I do?

    If you are trying to change the iCloud ID ("email address") you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

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