My Verizon bill pay pages not loading

For the past week I have not been able to pay or view pages that pertain to bill pay or statements. I can log into my account but the bill pay pages never complete loading any content. No errors, I have deleted all my cache in all my browsers IE 11 and Firefox.
I am in RI and using Cox Communications for my ISP, I can access my account from my employer and see all the bill pay pages. I am assuming it is a firewall issue with my ISP but I suspect the Verizon has made some changes to their Website that is causing the bill pay to be flagged.
I also see that this problem is not isolated based on the number of post on this forum related to the same issue. We called customer support and of course they said that there weren't any issues reported which now I see is a load of C**P.
I would like to suggest you find someone else to do your web development as your pages take JavaScript errors left and right.

robinbirdsong wrote:
I recently registered at "my verizon". Have logged in and want to pay my cellular bill! I pay most bills on line, so pretty much know what to do. However, could not get "next" buttons to work! Completely dead! I even talked with someone in their chat support, which was no help at all! Is anyone else having or has had this problem? I am getting pretty annoyed with Verizon and their "support"!
Hi Robinbirdsong, are you still having the issue with trying to pay your bill online? Did you try the suggestions provided by the community member? Sometimes when your logged into My Verizon with having inactivity at the website during that same log in session, the connection can be unresponsive requiring a re-login to the website. This is for security reasons. However, clearing the Cache and cookies can help with logging back in again afterward to process the payment. I encourage you to try going online again to process the desired payment online. If you have experienced the issue again afterward, please inform me. 

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