My version of Adobe Acrobat 9 Pro Extended does not start anymore.  I am reinstalling.  I don't have my product code.  Will it ask me for that code or will it take it from the previous copy?

How do I find my old 'license key'?

You can also follow http://helpx.adobe.com/x-productkb/global/find-serial-number.html#adobeproductdownload to try to recover your S/N. There are other ways for your existing installation too.

Similar Messages

  • Adobe Acrobat Pro 10 does not start anymore

    This happened to me three times now. One time Adobe Acrobat Pro 10 is working properly for weeks. It crashes once and after that it does not start anymore without providing a message or clue.
    What I used to do is remove CS6 completely and reinstall it. But this is tedious. Just uninstalling Acrobat Pro and reinstalling it doesn't do the trick.
    My guess is that a setting is stopping Acrobat Pro from starting. Is it possible to reset Acrobat Pro settings to the factory default? I've already remove the folders under
    %LOCALAPPDATA% \adobe\acrobat and
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    but this doesn't help.

    Ok. This occasion I had a bit of time on my hand and found a solution yuhu!
    Make sure you have access to you license key as you have to enter it new after this procedure
    1) Navigate to C:\Program Files (x86)\Common Files\Adobe\Adobe PCD\cache
    2) Delete or rename the file cache.db
    3) Open Acrobat Pro, you will be asked to license the software again under your Adobe-ID again.
    4) If asked to connect to your Adobe-ID and re-enter the license key.
    Now Acrobat Pro is working (as are all the other CS6 applications.

  • Adobe acrobat pro 8 does not recognize scanner

    adobe acrobat pro 8 does not recognize scanner

    This question will probably get responses most quickly if posted in Adobe's own forums, since it's about an Adobe product and not the iMac itself.
    http://forums.adobe.com/community/acrobat
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  • Since I made updates of software in mavericks macbook pro 1260 does not start anymore

    Hi
    On my macbook pro A1260 2008, under Mavericks, I downloaded 3 upgrades: Itunes, Ibooks and a security upgrade of 100 Mo. After installation I have been asked to restart the computer in order for the updates to take effect, so did I.... But the macbook pro never started again:  no chime, only dvd player noise, HDD, and Fans.
    Could you help me to get out of that mess?
    Thank you
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    There are a few different startup tricks you can use including safe mode and single user mode. I can never remember what the commands are so try to search for "mac startup commands" to be sure you're doing them correctly. They usually involve holding down the shift key, the R key, the option key or a combination.
    Do you have a buddy who can help you build a bootable USB drive? The process is simple and is described on the Apple Knowledge Base article library. There are also some free apps that will do it for you.
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  • Adobe acrobat pro extended 9 language issues

    Hi!
    Is there any conflicts/obstacles that may arise using an English version of this software for documents or purposes in other languages or does it support other languages?
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    Thanks AbhigyanModi!
    What I would like to do with acrobat pro extended 9 is for instance to convert a two-column glossary into Excel keeping the table format. Not sure if using English version will affect the text in the Swedish translation column or not. I've used Acrobat (Swedish version) to a minor extent at work so I'm familiar with some of its benefits, such as the "Copy as table" function.
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  • MacBook Pro 2009 does not start

    Hi everybody, my Macbook pro 2009 does not start anymore.
    I can hear the startsound, the screan lights, thats it.
    I tryd PRRAM Reset, Holding down alt key,
    changing RAM, nothing works...any ideas?
    Thanks

        Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:
        "Resetting SMC on portables with a battery you should not remove on your own".
    If this does not help, contact Apple.
    Best.

  • Problem with Adobe Acrobat Pro Extended version 9.3.4 reading Inventor 2009

    I would like to be able to generate 3D PDF files from Autodesk Inventor CAD models (e.g. .iam files) using Adobe Acrobat Pro Extended.  I am constrained to use Inventor 2009.  When I originally installed Acrobat Pro Extended, I was able to make this work after installing the IMPORT3D update at:
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=4073
    Recently (9/5/2010), I updated Acrobat Pro Extended to version 9.3.4.  I believe that following that update, I lost the ability to read in Inventor 2009 files.  Acrobat Pro Extended now gives the error messages:
    "Exception has been raised" followed by:
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    This is exactly what happened when I first installed Acrobat Pro extended and before I installed the IMPORT3D update mentioned above.  I tried re-installing that update but now the installer gives the error message:
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    Note that Inventor 2009 does allow one to "Save Copy As" to PDF format, but this just creates a 2D PDF snapshot of the current model view -- same for print to pdf.
    I suppose one thing to try is removing Acrobat Pro Extended and then re-installing without the 9.3.4 update, but with the IMPORT3D update -- but if that is necessary, then I won't be able to take advantage of any further updates (e.g. security updates) to Acrobat, which seems like a bad situation.
    Has anyone else had this problem? Or is it just me?

    I may have figured out what was causing my problem with conversion of Inventor 2009 to 3D PDF.  After playing around with a number of inventor files, I discovered that the conversion worked fine when there were no references to external files.  For example a .ipt file (part file) seemed to convert fine.  I believe the problem was that on the form one obtains with Edit->Preferences->Convert to PDF->Autodesk Inventor->Edit Settings->Import->Assembly, the check box for "use root file directory" was NOT checked.  Oddly, this is the default and I'm pretty sure I tried setting the conversion options to the default.  In any case, I now seem to be able to perform the conversion of Inventor 2009 to 3D PDF so this problem is solved I guess.

  • How do I get the PDF Convert feature of Adobe Acrobat Pro Extended 9.4.4, which makes a PDF of a web page interactive, to work in Firefox 4.0.1?

    I just installed (on my Windows 7 Ultimate (64 bit) operating system/Intel i5 CPU M560 2.67 GHz) and am now using as my default browser Firefox 4.0.1 because Internet Explorer 9 was giving me so much trouble--lack of display of web content, lack of PDF reproduction when web content displayed, screwball formatting display, etc., all of which has been remedied by the mere installation of Firefox 4.0.1.
    How do I get the PDF Convert feature of Adobe Acrobat Pro Extended 9.4.4, which converts a web page to an interactive PDF, to set up and work on Firefox 4.0.1?

    You can not do that using Adobe Acrobat 9. Adobe never made a create PDF add-on for Firefox for use with Adobe Acrobat 9. They created a Firefox add-on for use with Acrobat X, but currently that one does not work with Firefox 4 though Adobe are working on an update.

  • I accidentally signed up to download the Windows version of Adobe Acrobat Pro but I actually want the Mac version. Help please!

    I accidentally signed up to download the Windows version of Adobe Acrobat Pro but I actually want the Mac version. Help please!

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

  • Why can't i install the adobe acrobat pro extended 9 which i just downloaded?

    why can't install the adobe acrobat pro extended 9 which i have just downloaded?

    Nobody can know without some system info and a better explanation of what exactly you do...
    Mylenium

  • Secunia & Adobe Acrobat Pro Extended 9.3.1

    Hi,
    According to Secunia, my updated version of Adobe Acrobat Extended Pro 9.3.1 is insecure.
    I have clicked on the Download Solution button on Secunia to obtain the latest Adobe Acrobat Version. After loading the latest version, I still have the following information.
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    Sincerely,
    Kevin

    Hi Bill,
    I suspect that its latest version 9.3.1 is secure, at least for now.
    My concern is that, for whatever reason, Secunia continues to think I have a prior version (9.3.0.148).
    I had a similar problem with Flash.  To solve my Adobe Flash problem, I used an Adobe uninstaller to completely remove Flash and then reinstall the latest version from Adobe web site.
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    I have a hunch that the upgrades don't remove all the prior detritus from prior versions and that is tripping up the Secunia security.
    I am hoping someone else has encountered the same issues and has found a solution.
    Sincerely,
    Kevin

  • Adobe Acrobat Pro Extended | Print Option | Enable Flash Object Issue

    Hi,
    We are facing some problems with Adobe Acrobat Pro Extended Print Option.
    We had a requirement to embed interactive Flash graphs in the PDF file, user will interact with these graphs and whatever graph he plotted, the data for it will be saved in PDF text field, so that on the next launch we can fetch the data to the flash from PDF text fields, so that user can see what changes he did last time. This works great, we are able to successfully comminicate from PDF to flash and then from Flash to PDF.
    Please note that, PDF can have multiple graphs on different pages.
    The issue we are facing is when we interact with the graphs and then try to print the PDF, in that case only the currently active graph or flash file (The page on which user is currently on) will be seen enabled in the print, the graphs on the other pages, which are not currently visible are seen in disabled state hence the data on it does not get printed.
    We have also used the "RMA.activated = true;" command, still no success. Please refer to the screen shots below to understand the issue in more detail..
    Flash Embed Options:
    In the Print Option, it looks disabled:
    The required/desired output is as follows:
    We want all Graphs to get printed in enabled state and with the data user had entered. Please do let me know, if there is any workaround to achive this functionality.
    Thanks,
    Ajit Danve
    Sr Developer
    Aptara, Pune.

    Which version. I think it is a minimum of AA9.2 that is needed for X64. Anyway, you should probably either open Acrobat and do the update (help menu) or download all of the updates from Adobe>downloads>updates and install them in order. The current version is AA9.3.4.

  • Can I use a buisness version of Adobe Acrobat Pro on a computer that has already an active adobe ID with personal (non buisness versions) programms?

    I have an Abode ID with Photoshop for private use.
    For work I need an updated version of Adobe acrobat pro.
    But how can I get it to work on the same computer?
    Can I add a buisness version to the Adobe (private) ID?
    Or can I use 2 adobe ID's at the same time?

    I don't think there are such things as business and non-business versions of software as far as Adobe is concerned.  How you manage the installations of the software you purchase from them is your call.  If there is some protocol for doing this that is defined by your workplace then you should inquire with whomever manages that protocol.

  • I have downloaded a trail version of adobe acrobat pro and when I try to use it, it says that it cannot be edited in acrobat, please use adobe livecycle designer to edit this form. I can't work out what I need to do?

    I have downloaded a trail version of adobe acrobat pro and when I try to use it, it says that it cannot be edited in acrobat, please use adobe livecycle designer to edit this form. I can't work out what I need to do?

    Acrobat XI is not distributed with Designer. Designer is now a separate product. You can create forms in Acrobat as an AcroForm or using Forms Central (an online forms program). You can print the form to a new PDF and then recreate the fields in Acrobat using the recognize form fields. You will likely have to fix the form fields, but that would be the process. Generally, once a form is taken to Designer, you can't bring it back without such steps.
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  • Is there a network version of Adobe Acrobat Pro 9?

    Is there a network version of Adobe Acrobat Pro 9?  If not, are their volume licenses available?
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    Is there a licensing system that allows, for example, 4 licenses to be purchased that allows any user on the network to use Adobe Acrobat Pro 9 so long as only a maximum of 4 users are using Adobe Acrobat Pro 9 at any one time.
    Thanks

    Graffiti's right, there is volume licensing available for most any Adobe product, where you get a single activation key for multiple systems and are able to administer your license via an easy web-based tool, plus you also get a price break on the order...
    But you don't necessarily have to call Adobe Sales for pricing, as there are now online volume stores open in Europe, the UK, and North America, with no "signature" contracts to sign.
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    Also wrote recently about this exact question - http://prodesigntools.com/products/adobe-volume-licensing-program.html
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