My wife has bought an iPad from a friend. My wife has an iphone with an iCloud account. When trying to connect to iCloud from the new iPad it says her username and password are not authorised. Any help
MMy wife had bought an iPad from a friend. My wife already has an iPhone, which is registered to iCloud. She cannot acces iCloud from the new iPad. It says her username and password is not authorised. What do we need to do.
This could be a couple different things.
The device is not authorized to the Apple ID.
Continue setup for the ID on the device.
There is an account issue
Is she able to get signed in at
Appleid.apple.com
and manage the account
Can she get signed in at
Supportprofile.apple.com ?
How many devices are registered to that Apple ID?
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You're welcome and I know the feeling, because I am a senior and get those moments myself.
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Username and password are being requested by
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You can check if you can start Firefox in <u>[[Safe Mode|Safe Mode]]</u> by holding down the Shift/Options key.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
See if you can use the Profile Manager to start Firefox in Offline mode.
*http://kb.mozillazine.org/Profile_Manager
Try to start Firefox with the about:blank page by creating a copy of the current Firefox desktop shortcut and add a space and <b>-url "about:blank"</b> to the target/command field.
If that allows to start Firefox then check the connection settings.
*Firefox > Preferences > Advanced > Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel
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I am having the same problem; it started about 24-36 hours ago.
I know my ID/PW combo are correct because I can access all other aspects of iCloud except mail.
iPhone -- returns incorrect ID / Password
iPad -- Same
Mail.app on Mac -- returns incorrect password error
icloud.com -- allows me to log in and use all functions accept mail. When I try to use mail it stays on a white screen for about 60 seconds then returns a dialogue box that indicates a server error.
I contacted Apple and they placed my iCloud account into something called "Troubleshooting" mode. They generated a new strong password and sent it on to "Engineering."
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My user name/email and password are not recognised. I a...
my user name/email and password are not recognised.
I am looking for someonw to tell me why.
preferabley someone to talk to.Hi there!
For formal (perhaps including live) support, your carrier is your first stop -- they are responsible for all of your formal support.
In the support forums, we can provide you with much user-to-user assistance, but it means that you need to come to the forums and register an account. Please come to:
http://supportforums.blackberry.com/rim/
and register an account. Then post to the applicable forum.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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