My wife made a purchase from my account to Itunes using her debit card and now my email account has her name as the owner. I can still get to my account, but her name is listed as the "owner." Any suggestions?

I need help getting my wife's name off as the owner of my ITunes/ICloud Account.

Hi,
Open the Contacts App and change the detail on the My Card (Card Menu > Show My Card)
7:41 pm Tuesday; February 3, 2015
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

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HT201209 I can't use my iTunes card which I have 30 in the account i last used a credit card and I can't switch out of it

I can't use my iTunes card which I have 30 in the account i last used a credit card and I can't switch out of it

If you have an iTunes credit, any purchases will be processed against that credit first.
Cheers,
GB

HT2534 I have already set up an Itunes account, but it says that i need to review the account. I guess i am not finished setting it up yet. I don't have a credit or debit card, and now i can't figure out how to put in 'none.' How do I do this??? Pleaase

I have already set up and Itunes account, but it says that i need to reveiw the account. I guess i have not finished setting it up yet. But when i go into the payment information it says that i need to fill out the type of credit/debit card that i have. Well, i don't have one! How do i put that i have 'none?' it doesnt even have a 'none' button. PLLEEAAASseeee help me!!! Please:)

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

My phone was working well. i installed some free games and after 2 days u guyz charged me $34 from my debit card. and now i can install any free apps, they keep asking to put my billing info for those. please this is urgent. i want my money back.

hello sir/madam
this is a very urgent and important question. i nedd your assinstance.
i have iphone 3g. i was working well. about 2 months earlier i bought an app of $2.99. after then every thing was okay. but last week i installed some free games and 2 days later itunes send me a reciept via email and you guyz charged me $34. now whenever i try to install free apps they want my billing info. please i need your help and want those money back.
$34 for free games , i will show u the reciept. if its not possible to get the money back i will forced to take proper action.
thank you sir /madam.

The games might be free but I think you've clicked In-App purchase which cost money. You are warned before you accept the In-App purchase. You not that young and you can read so take action if you must. It's your own fault and all purchases are final. Good luck.

How do i get the billing thing off my iphione i bought something and now it wont go off i used a prepaid card and now it wont work

i need help

Hello mlcollard,
The article linked below details how to hide purchases, which should prevent the album from appearing on your phone.
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4919
Cheers,
Allen

I downloaded Leegt-games toolbar and now FF freezes as soon as it opens. I've tried to get rid of it but can't! Help!!

Since I downloaded LeeGt-Games toolbar everytime I open FF it instantly freezes. I even tried uninstalling and installing again. I thought I got rid of all instances of the toolbar but evidently I didn't. Please help me get rid of this toolbar so I can go back to using FF. Thanks...

Since I downloaded LeeGt-Games toolbar everytime I open FF it instantly freezes. I even tried uninstalling and installing again. I thought I got rid of all instances of the toolbar but evidently I didn't. Please help me get rid of this toolbar so I can go back to using FF. Thanks...

HT3951 I uploaded the new update on my iphone and now my app purchaes are not on my phone. How can I get them back

I uploaded the new update fir the Iphone. Now all my apps I have purchased are gone and not showing on my phone. Can someone help..

Put the device in DFU mode (Google it) and restore.

How do I set up my iphone 5 so I can access my family account? I purchased music from itunes using my apple id, and those songs do not appear in our family cloud.

How do I set up my iphone 5 so that I can access my family account? Recently I purchased music from itunes using my apple id, and now I cannot find those songs in our cloud. I wanted to add those songs to my ipod. Do I have to buy them again using my husband's apple id?

Welcome to the Apple Community.
You can use different ID's for iTunes and iCloud.
Just delete the account in settings > iCloud and create them their own account.
if the children are minors, you wiil need to create and be responsible for each account yourself.

I made a purchase from an app on my iPhone, I was charged twice but I only received the product once, how can I get a refund?

I made a purchase from an app on my iPhone, I was charged twice but I only received the product once, how can I get a refund?

Hi .
Click here > How to report an issue with Your iTunes Store purchase
And explain that you were charged twice here > Apple - Support - iTunes Store - Contact Us

How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.)it ask for the info

How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.) it ask for the credit cards security code. I can not find a way to delete that cards info without adding another cards info.

http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366

My mom helped me to create my iTunes account and load it with a 50$ gift card and now I wanted to purchase a one month subscription at the AYI dating web service but apple never let them take money from my account and I was declined,don't know why?

My mom helped me to create my iTunes account and load it with a 50$ gift card and now I wanted to purchase a one month subscription at the AYI dating web service but apple never let them take money from my account and I was declined,don't know why?

You have posted to the iTunes Match forum, which your question is not related to. I suggest you contact the web site from whom you wish to purchase the subscription.

Someone made a purchase from my Apple ID to a device that was not mine – I received an email stating that this happened, yet the only solution that Apple gave me was to change my password. I can see the $20.00 purchase that was not uploaded to any of my d

Someone made a purchase from my Apple ID to a device that was not mine – I received an email stating that this occurred, yet the only solution that Apple gave me was to change my password. When I look at my account, I can see the $20.00 purchase of music volumes that I did not purchase myself and was not uploaded to any of my devices; however, I cannot find a solution to getting my money back or to file a complaint against the unknown person that did this. Additionally, how do we prevent something like this from happening again, especially when I have an iPhone? What can I do in this situation?

Thank you for the suggestion. I did change the password; however, I generally will purchase gift cards to link to the account so that if something like this ever happened it would not be taken out of a credit card or bank account.

I athorized my iPod so that I can transfer my purchases onto my new computer which has also been athorized to my account but when I try to transfer the music i get a messegestating that my iPod is not authorized to transfer the music back can I get help?

I have athorizedmy iPod so that I could transfer my music purchases bytomycomputer but when I attempt to do thisiget a messege stating that my iPod is not authorized to do this. What step am i missing in the athurization process? Some of my purchesse onmy iPod have some how disappaeared from my iCloud account and I can't find them so the only copy of the music I have is on my iPod can any one help me?????????????????

Hello Fanzaria,
Congratulations on your new computer! It sounds like you are trying to transfer your iTunes purchases from your iPod to iTunes on your computer, but you are repeatedly getting an authorization prompt.
Is it possible that some of these songs were purchased with an Apple ID you may have been using at another time? You mentioned that you don’t see these purchases under your past purchases in the iTunes Store. I recommend checking to see if they are hidden under your current Apple ID using the steps in the section titled “To unhide your purchases” in the following article:
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/ht4919
If you are not seeing all the songs you expect to see after checking for hidden purchases, I recommend searching for an older Apple ID that you may have used. Use the steps in this article to find your Apple ID:
Apple ID: How to find your Apple ID
http://support.apple.com/kb/HT5625
If you find an alternate Apple ID that you used, authorize iTunes with that Apple ID:
Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
I also recommend reviewing the following article for the issue you are experiencing. I recommend reviewing the full article but specifically the section to Remove the SC Info folder:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thank you for using Apple Support Communities.
Best,
Sheila M.

I paid $20 to upgrade my iPod touch and it didn't go through for me. The person who assisted me said that if it didn't work out that I would get my $20 posted back into my credit card. Prior to this service I made a purchase from the iTunes Store.

I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. The representative who assisted me said that I would have those $20 posted back into my Visa card if it didn't go through. The service never got to happen and failed. Prior to this I made a purchase from the iTunes Store for $7.00, which they never billed me. So until I pay for the previous iTunes purchase, I am not allowed to download any applications. This is the reason why I need the $20 back from the separate request I made with apple which never worked out. Cause as soon as I pay for the previous iTunes purchase that I made apart from apple, then I could once again start to download and install applications. I have a week already without downloading apps. Please refund my money back a.s.a.p.

Not sure what this is all about...
JamesAbreu55 wrote:
I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. ...
However... This is a user to User Forum.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT201272 I made a purchase of an album on iTunes...somehow I deleted the whole album from my iMac and now when I go back to my purchases it does not give me the option to download the whole album again, instead it gives me the option of plaing them...plea

I made a purchase of an album on iTunes...somehow I deleted the whole album from my iMac and now when I go back to my purchases it does not give me the option to download the whole album again, instead it gives me the option of plaing them...please help!!

Where are you looking to download them from ? You might be able to redownload them via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your Mac's iTunes. If that album shows there but doesn't have the cloud symbol against it for redownloading then that implies that it's still in your iTunes library

My wife made a purchase from my account to Itunes using her debit card and now my email account has her name as the owner. I can still get to my account, but her name is listed as the "owner." Any suggestions?

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