My wife's new iphone4 (a replacement for a 5 month-old iphone 4 with home button issues) is not recognized by itunes. Every other ios device in the house using that computer and Apple ID is. Any suggestions?

My wife's brand new iphone4 (which was a replacement for a 4month-old iphone4 with home button issues) is not recognized by itunes. Every other ios device on the computer/Apple ID in question is recognized and syncs perfectly. Any suggestions?

If the new phone has already been setup, make sure the phone and iTunes are both set to the same account.
You might also have to authorize this computer for the new device under the store menu.

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Although all photos in my libraries are rotated to the correct orientation, random pictures still show up in the wrong position when viewed on Apple TV. Any suggestions?

Although all photos in my libraries are rotated to the correct orientation, random pictures still show up in the wrong position when viewed on Apple TV.
Any suggestions?

silvergc
Thanks for your comments
Several of our iPhone users in the UK reported the problem this morning, and as the Apple fan in the office I've got the job of resolving the issue
The original Excel was an old .xls file, but I have saved it as a .xlsx and the problem still appears
I haven't spoken with our developer yet, but I assume he has created the Excel file using some programming tools rather that directly using Excel
In the meantime I have created a simply spreadsheet with 8 cells contain values
In the first 4 cells, I have formatted them using Currency, and have used the currencies USD, DEM, GBP and CHF
In the remaining cells I have formatted them using the Accounting option, using the same currencies
When I review the spreadsheet on the iPhone (or iPad), the first 4 remain the same yet the last four all show the £ symbol
I have now changed the Region Format of the iPhone to United States, and when viewing on the iPhone the bottom 4 values are now all showing the $ sign!
If I had created the spreadsheet I would have put the Currency code in a seperate cell and purely used a numeric format for the number, and there would be no issue. That might be the only solution
Yes, the Director has the full MS Excel app on his Windows 8 device, but I can't expect all of our clients to go and do the same, in business many of them will have the iPhone
We may have to change the way we produce the report because of Apple's failings here, and it's not the first time that we have had to change something because Apple devices can't display them properly
In business, submitting a potential job contract only for the recipient to get the wrong idea of the costs is a major concern

New imac 27(Intel based,bought 2013) slow wifi connection with my Verizon fios actiontec router. All other wireless devices in the house(ipad 3gen,MacBook Air ,hp laptop) have a much faster connection. Should I change router settings to G only,etc

New imac 27(Intel based,bought 2013) slow wifi connection with my Verizon fios actiontec router. All other wireless devices in the house(ipad 3gen,MacBook Air ,hp laptop) have a much faster connection. Should I change router settings to G only,switch channel from auto to maybe 6,channel width to 20mhz? Already changed security settings to WPA2. Currently router is running in mixed b and g mode.

If you have one computer running on G they will all run on G. All ROUTERS are backward compatible, in otherwords if you have a group of computers and all of them are N compatible and one or two are G They will all work but the N computers will run at N and those that are G will run at G speed not N.
It can get confusing but really it is simple. The newest is 802.11 AC and ic used with the newest Mac Computers made available in November 2013. So if you have the newest Airport Extreme that is 802.11ac and the newest computers that are AC compliant your speed will be 5 times faster than anything on the market right now.

HT1199 I judge my judgments, was written on Wordoffice 2007 on the system used to windos7 and Apple cant Read the job on the 2012 Word of Apple

I judge my judgments, was written on Word office 2007 on the system used to windos7 and Apple cant Read my judgments on the 2012 Wordoffice of Apple

Try these 3 possible solutions:
1. Restart iPad
Hold down the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPad. To turn iPad back on, hold down the Sleep/Wake until the Apple logo appears.
2. Close inactive Apps
Double-click the Home button; hold Apps down (in the Task Bar) for a second or two until you see the minus sign. Tap and close all inactive Apps.
3. Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Ignore the red slider.

I am looking to purchase the first ipad that came out.... any suggestions of where to get one NEW OR GENTLY USED

I am looking for one of the first ipads that was produced. I do not want to spend a load of money on one and would be willing to purchase a gently used one.
any ideas of where to get one besides ebay?
thanks for your help

Apple occasionaly offer some first generation refurbished units.
http://store.apple.com/us/browse/home/specialdeals
Though you'll pay more than you will on eBay.
Matt

I would like to back up my mac to a wireless hard drive, seperately on the same hard drive I'd like to store movies which i can access and play from other mac devices around the house on a wireless network. Will the time capsule do this for me?

Wireless soulutions please?

Yes, just copy the movie to the TC.. if you mean run itunes from the TC you can do that too.. there are plenty of posts telling how.
But big BUTT.. no backup for data stored directly on the TC.. Time Machine is not going to back up the TC.. and as it only has one hard disk make sure it has a backup somewhere else.. otherwise one day you will discover your files are gone.

How do I configure the settings on my MBP and Apple TV so it will stream my Netflix movies from my MBP to the TV Screen?]

I bought a new Apple TV 3rd Gen.(which is currently updated) so I could stream the Netflix movies on my MacBook Pro Computer running Yosemite, onto my TV Screen. However, if I configure the settings on my Computer and Apple TV so that everything on my Desktop is displayed on the TV Screen, then Netflix can't even get the movie on my MBP open. It just keeps spinning until I get an error message about not being able to use Mirroring or Air Play if I want to stream my movie to the TV. So, when I switched the settings so that all mirroring and Air Play options were unchecked and selected all the streaming options using the internet. Then the Netflix movie would open up quick and easy, but there was nothing on the TV Screen.
I also was never able to Pair my Apple TV with my Bluetooth.(If they;re even supposed to be Paired, but something I read implied they should be Paired.f) My MBP Bluetooth discovered the Apple TV immediately and issued a Pairing Number to enter in the Bluethooth's setting for the Apple TV, but the Apple TV Bluetooth just kept spinning. I don't know if that is part of the problem or not, since it wasn't mentioned in any documentation I read.
Also, when I was digging for information on the browser, going to Netflix Website and Apple TV's information at apple.com, I did come across a few links while searching the browser for any answers to my questions, that said I needed to Activate my Netflix Account for streaming by finding my Apple TVs activation code and then enter it on Netflix's site in my Netflix account. And other's mentioned a registration code from my Apple TV needed to be entered to activate the "streaming" of Netflix movie content. And again, I've searched for hours and hours trying to find out where or how I could find the two codes, but never had any success. So, I have exhausted all avenues I can think of and with no luck, and I'm hoping my wonderful Apple Community can help me out or get me heading in the right direction. Thanks, RVAF

There is a native Netflix app on Apple TV. If you are attempting to use a VPN via MBP then that is not supported.

My iPad will not charge in wall outlet and is not recognized by iTunes

Hello, recently my ipad stopped charging with the wall outlet and it is not recognized by itunes. I have ipad 1

Pick the appropriate one of these for advice:
Windows - http://support.apple.com/kb/ts1538
Mac - http://support.apple.com/kb/ts1591

I recently replaced the hard drive in my computer. I am afraid to download and reinstall itunes again because I worry about losing all the music I had on my iPod Nano. Any suggestions for solutions?

I recently replaced the hard drive in my computer. I am afraid to download and reinstall itunes again because I worry about losing all the music I had on my iPod Nano. Any suggestions for solutions?

The dragging does not work:
- Transfer iTunes purchases by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- For other music you will need a third-party program like one of those discused here:
Copy music
- Connect the iPod to your compouter and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up.
- Restore the iPod from that backup
Nothe that the backup that iTunees makes does not include synced media like apps nd music.

I have just bought a brand new iMac plugged it in and nothing, black screen any suggestion, not a great start to my first mac experience

I just bought a new iMac, plugged it in and nothing, black screen any suggestions and the apple support function is no help, real glad I bought the apple care plan and you can only use that if your machine turns on!

If you bought the computer at an Apple Store return it. Let them know you aren't happy about your start in the Mac world. If you bought the computer online and have an Apple Store nearby you can take it there even though you didn't buy it there. Note: if going to an Apple store go online and make an appt with the Genius. Stores tend to be busy so this will give you a time to know you can walk in and pretty quickly get attention. Just walking in with a dead computer you may have to wait a while.
No Apple store nearby? No problem, call AppleCare and they'll take care of you. Ask for expedited return & shipment and again, let the technician know you are new to the Apple world and not happy. The last time I brought home a dead computer I not only got a replacement right away but I got an Apple gift card for my inconvenience.

Im havingtrouble pairing a new apple remote with apple.tv. Any suggestions? Have followed directions so far.

Im havingtrouble pairing a new apple remote with apple.tv. Any suggestions? Have followed directions so far.

A classic chicken/egg problem. I see this in the Apple TV manual:
You can also hold down Menu and Right for 6 seconds to pair Apple TV and the Apple Remote.
When you successfully pair your Apple Remote, Apple TV displays a chainlink symbol ( ) above a picture of a remote. Apple TV now works only with the paired remote.
You might have to change your screen name (kidding).

My brand new Macbook PRO crashed completely after it went through the iOS 10.7.4 update, I lost everything and Apple just wants to replace the HD and let me deal with the hassle.

Last Thursday May 10th I received a prompt from the Automatic Update to update the iOS to Ver. 10.7.4, set the start and was watching the progress when it stopped with an error message saying that it was not able to update, right below there was a buttom "RESTART", pressed the buttom and waited to re-boot.....That was the end of my computer, somehow the update crashed my HD beyond recover, it would only show the gray screen with Apple logo in the center and kept beeping, BEEP BEEP BEEP.....PAUSE.....BEEP BEEP BEEP.....PAUSE.....on and on and on and it never past that.
Friday May 11 I took it to a retailer where I received the bad news that the HD was crashed and the teck couldn't even try to copy anything from it as it couldn't locate it. I checked iCloud on a hope that all my stuff would be there but new surprise, iCloud didn't kept all of my stuff as it was programmed to.
Now here is the funny part, the tech from the retailer informed me that the only thing they could do was to order a new HD for my 4 months old Macbook and that the time to have my computer back will be at least 15 days, now that is the funny part, I fail to understand why do I have to suffer the hassle of loosing all my data plus wait at least 15th days to have my computer back (meanwhile loose work) on a problem caused by Apple, PROBLEM, not machine defect, clearly my computer had no problem untill I followed the procedure to update.
On Saturday May 12 I contacted Local Apple Support (I have failed to mention that I live in Brasil) and they informed me that what the dealer said was the only thing that could be done, too bad for me if I lost everything, going to loose several days of work and whenever I receive my computer back will have to re-construct all my life and deal with the forever lost data.....DEAL WITH IT
After a couple of discussion with Apple Support and the Dealer, I made my decision to take the Macbook to the dealer today for repair and meanwhile I'm opening a case with the Brazilian Justice to have Apple honor with all the trouble and hassle that it is causing me, it's said that I have to take this type of action as I'm a very fan of Apple and it's products, have had several iPods, iPhones, Macbooks, Keyboards, Mouses, Apple TV, etc.....This i the first time I have a problem with a Apple product and got a taste of the "Apple Care", it seems like Apple is more concerned on seeling products then keeping long time customers happy.
One last thing, today when I was at the dealer to drop my computer for repair, the Technician informed me that he also had a computer crashed and the HD erase on Sunday May 13th in the same way of mine, after the update everything was gone, also he said that we were not the only ones, iPads and iPhones were going trough the same situation, update causing complete breakdown.
WORD OF ADVISE, BE 1000% SURE THAT YOU HAVE EVRYTHING BACKED UP BEFORE YOU GO THROUGH AN UPDATE.

rvalezin wrote:
If I need to back-up every hour of my life in order to be able to save everything from something like this I won´t do anything else.....at least we should be able to trust that Apple tests this updates so situations like this won´t happen.
That's exactly what Time Machine does for you. It backs up every hour, so you don't have to. While it is backing up, you keep on working. Time Macvhine came with your Mac and you chose not to use it.
The 10.7.4 update did not cause your hard disk to fail. Hard disk fail due to mechanical causes. They are extremely reliable, but that doesn't mean every hard disk will last a long time. Your mileage WILL vary!
If you are dependent on your computer and the data stored on it, then you should make sure you have AT LEAST two copies of all data and probably three or four. You should use at least two means of backing up in case the backup software has a problem. And you should consider having a backup computer if you live in an area where replacement takes too long (whatever too long is for your business).
Apple hardware and software is very, very good. You have documented your experience of this. But NO hardware or software is perfect. You also have experience of this.
It is YOUR responsibility to ensure that your system is set up to protect your data and availability of computing resources.

For some reason my dictation isn't working. I press command twice speak then press it again and I get the three lights and nothing. I went in and made sure mic was on and dictation was on any suggestions?

For some reason my dictation isn't working. I press command twice speak then press it again and I get the three lights and nothing. I went in and made sure mic was on and dictation was on any suggestions?

Hi there davestriderisironic,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting issues with no audio from built-in speakers on Macs
http://support.apple.com/kb/ts1574
-Griff W.

I went to synch my iPhone, iTunes asked for an update, I said yes, then my iPhone froze with a silver apple showing. Any suggestions?

I went to synch my iPhone, iTunes asked for an update, I said yes, then my iPhone froze with a silver apple showing. Any suggestions?

Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error1

I have just about given up trying to download Mavericks for my 6-month old iMac running OS X 10.8.5. Each time it gets to around 996mb and stops. Any suggestions welcome.

I have just about given up trying to download Mavericks for my 6-month old iMac running OS X 10.8.5. Each time it gets to around 996mb and stops. Any suggestions welcome.

Thanks Giancarlo. The problem turned out to be my modem/wireless router, which has now been replaced and the problem solved.

My wife's new iphone4 (a replacement for a 5 month-old iphone 4 with home button issues) is not recognized by itunes. Every other ios device in the house using that computer and Apple ID is. Any suggestions?

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