My wifes iphone was too full to record a video so I upgraded her cloud storage to 20g and did mine at same time. Cloud is showing 15g free storage butshe still cannot take any mor photos as "not enough memory" What is the point of paying for the extr

My wifes iphone was too full to record a video so I upgraded her cloud storage to 20g and did mine at same time. Cloud is showing 15g free storage butshe still cannot take any mor photos as "not enough memory" What is the point of paying for the extr

Hello Pushtheriver,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iCloud storage issues:
Get help using iCloud storage
This may also help:
Understanding iOS device capacity
You can sync and download many different types of content on your device. Some types of content (such as music and videos) typically take more space than others (such as notes and books). The amount of space taken by an app depends on the app's purpose; complex or graphically intense apps usually take more space than simpler apps.
If your device is near its capacity, you can remove some of the less used content to make room for more.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

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