My wifi diagnostic says I am connected, but I cannot connect to the internet (safari), iCloud Mail, or any other sites.  Help?

My wifi diagnostic says I am connected, but I cannot connect to the internet (safari), iCloud Mail, or any other sites.  Help?

Power cycle (turn off and on) the router. In System Preferences -> Network, under WiFi does it say Self-Assigned IP Address? Click where it says location in the network's pane of WiFi, click edit location, click the plus icon and type 'test' and press done, then press apply on the next window. Click advanced then in the preferred networks tab, make sure your wifi network is at the top of the list, if it's not then drag it to the top, on the TCP/IP tab, click renew DHCP lease, on the DNS tab, click the plus icon at the bottom left, add two new dns servers: 8.8.8.8 and 8.8.4.4, press OK, then press APPLY on the next window. restart the mac and see if it's fixed.

Similar Messages

  • When I  accept a incoming call face time says connecting but it cannot connect. Pls help me.

    when I  accept a incoming call face time says connecting but it cannot connect. Pls help me.

    A slow Internet connection in between both parties is a typical reason for the connection taking "forever".

  • I have final cut pro x-i have been using the share button previously and had no problem.as of today i share a movie to 720hd, and after a white it says share successful but i cannot find where the movie has been saved???need help

    i have final cut pro x-i have been using the share button previously and had no problem.as of today i share a movie to 720hd, and after a while it says share successful but i cannot find where the movie has been saved???need help--i cannot find the destination. can this be changed.it used to go to itunes, home video.thanks, dimitrios

    EExactly what settings are you using. Some go to iTunes.

  • My airport extreme (generation 5) was set up using wifi and has worked flawlessly (on macbook pro 2 iphones and window 7 HP pc)until recently. I have reset to factory defaults over and over but still cannot get on the internet. Any suggestions?

    My airport extreme (generation 5) was set up using wifi and has worked flawlessly (on macbook pro 2 iphones and window 7 HP pc)until recently. I have reset to factory defaults over and over but still cannot get on the internet. However I can then take my DSL cord and insert it in a different Ethernet port other than the WAN port and I can get internet on my Mac and iphones but only wifi on my husband's PC.  I hate to spend another $179 if this is just something I'm doing wrong. Please help

    I'm having a bit of trouble confirming that the ZyXEL is a combination modem & wireless-N router. If it is, then you really won't get any advantages of using the 802.11g AirPort.
    If the range of your ZyXEL is limited, you may find that doing either or both of the following will help: 1) Move the ZyXEL so that it is higher vs. lower in the room, that is away from any closed areas or placed in a metal cabinet, and 2) Changing radio channels. The latter is especially important in you live in an area where there are a number of competing Wi-Fi.
    A good utility to find out, is iStumbler. You would use this to find these other Wi-Fi and find which have the strongest signal value. Those that do, you would also want to note which channel they are operating on, and then, change yours to one that is at least 3-5 channels away. So, for example, if you find strong ones on channels 1 & 6, change yours to 11.

  • I can not connect to my gmail on my Mac, also can't get to google athough I can get to my yahoo mail and some other sites Help!

    I can not connect to my gmail on my Mac, also can't get to google athough I can get to my yahoo mail and some other sites Help!

    Routing gmail through Mail.app:
    imap-http://mail.google.com/support/bin/answer.py?answer=81379&topic=12814
    pop-http://mail.google.com/support/bin/answer.py?answer=13275&topic=12810
    More up-to-date advice here:
    http://www.macworld.com/article/2033842/make-mail-and-gmail-play-nice.html#tk.nl _mwhelp
    Note that you lose privacy when using Gmail (and Yahoo):
    Gmail and Yahoo both scan users' emails. They do algorithmic analysis of your email messages, targeting ads that relate to the content of your messages. Defenders point out that "they", are not people, but machines. And they argue that it is a harmless way of making advertising relevant to users and raising revenues.
    Others might say that whether a machine or a human is doing the work, the potential for a privacy breach is there.

  • Wifi connected but not able to access the internet

    I was able to connect to the wifi, but can not access the internet. It shows the blue bars, but for example, I can't log into facebook. My laptop, my blackberry are all connected but I can't get the ipod to work. I have removed and reinstalled the network connections, and even adjusted the ip address, to no avail.

    I am not having problems at home, works fine with my home network. In Starbucks or the Airport I can't exactly go change their router settings. I think Apple has a problem here that they need to fix. There is no reason why the Ipod Itouch WiFi settings have to be so difficult, cranky. It shoul dbe able to work more easily.

  • Wifi problems.  I am using my ipad connected to a secure server.  I keep having connection problems.  My ipad shows I am connected, but I can't use the internet at all.  I keep getting a not connected message.  Help

    I am using my ipad on a secure network.  I have problems staying connected.  It shows I'm connected with full bars but I can't use the internet.  I turn the wireless off, reset the network and turned off the ipad, but this problem keeps happening. (Its been going on about 2 weeks)  Any ideas?

    Sayingyou went through all the steps of fixing provides us with little information see we do not know what step you tried.
    - Have you reset your iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Powered off and then back on your router?
    - The troubleshooting here:
    iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections-
    - Configuring your router to use no encryption as a test. If OK, the try a simple password.

  • Cannot get Mac Book Pro  to connect to ebay. Other computers in the house on the same network connect, but this mac book pro won't. It goes to any other web site, just won't connect to ebay

    I cannot get this macbook pro to connect to ebay. Other apple computers in my house on same network will but this one will not. This one will connect to any other site, but not ebay. Thoiguhts?

    Try using OpenDNS servers:
    System Preferences>Network>Advanced>DNS.
    Click on the + in the left side column and add the following:
    208.67.222.222
    208.67.220.220
    Click OK, then click Apply
    BTW one post is sufficient. Two clogs the servers.

  • HT204382 I downloaded Flip4 and Divx but still cannot videos with the following ext: wmv, avi and asf can anyone help

    I downloaded Flip4 and Divx but still cannot videos with the following ext: wmv, avi and asf can anyone help

    Try Perian and VLC.

  • My ipod touch says that i am connected to my home wifi connection but i can't use the internet. what should i do?

    i have an ipod touch and i have gone into my settings and connected to my home wifi. but the little bars that are supposed to come up in the top left hand corner do not appear and i cannot connect to the internet. is it my ipod? or should i look at my home wifi?

    One way to isolate the problem would be to try your iPod on some other networks (Starbucks, Borders, Library, Apple store, etc.) If it does not work in those places you likely have a problem with your iPod otherwise it's likely a problem with your network.
    Please provide some details on your router make/model, security type being used (WEP, WPA, WPA2), any MAC address filtering configured and whether you are using static IPs or DHCP.

  • My wifi on iphone 5 is connected but i cannot connect to internet

    i bought a new iphone 5 64 GB today and i connected to my home wifi, it connected successfully and the bars are full but i cannot get on to the app store or any other stuff that needs internet connection, i wonder whats wrong

    Start here:
    http://support.apple.com/kb/TS1398

  • Other macs are connecting to the wireless no problem.  mine finds the wireless and connects, but I can't browse the internet at all.

    I am a teacher.  My Macbook has had no problem all year long connecting to the school's wireless until yesterday.  My computer tells me I am connected, but does not let me use the internet at all.
    Things I've tried:
    - Restarting
    - Running Network Diagnostics (I get to the point where it says my internet appears to be working correctly... but it's not)
    - Pinging websites like Google (no success)
    - Checking to see that other people's Macbooks are connecting, no problem (they are)
    - Checking to see if a browser other than Safari works (Firefox does not)
    At home, my computer works fine.  But at school (work), I've got nothing.  Weirder still, in my Mac Mail, I have my Gmail and my school email set up.  The school email (i.e. the local network) is coming through to Mac Mail and working normally, but my Gmail is not working, just like the internet.
    Any thoughts about what to try next?

    Howdy TrumpetCharlie,
    We've an article that can help get your WiFi working normally again.
    Wi-Fi: How to troubleshoot Wi-Fi connectivity
    http://support.apple.com/kb/HT4628
    Cheers,
    Allen

  • Wi-fi is connected, but I can't acess the internet.

    Good Morning Fellows,
    I'm having problems when I try to use the wi-fi.
    I used to connect to my home wi-fi and it worked properly since I bought the IPhone (Apr of 2012).
    Suddenly, it stops to work. All devices of my family still working, like my Ipad, my wife Iphone, my son Iphone, but, only my Iphone shows that I'm connected to the wi-fi router and the safari, youtube, et cetera cannot acess the internet.
    I tried to reset the networking settings and I'm still having the same problem.
    I tried to restore the Iphone software, but it didn't work.
    The 3G is working normally.
    Could be a hardware problem?
    It is a 4S Iphone.
    Help Me Please.
    Charles.

    http://support.apple.com/kb/TS1398?viewlocale=en_US&locale=en_US

  • WRT54GS v7: Claims to have connection, but I can't access the internet wired or wireless.

    Hello. I recently moved in with another family member, and he already had a linksys router (this one a WRT54G v5) but after our internet speed crashed from around 300 kb/s all the way to 12 kb/s, I knew somethin was up, and I blamed it on his router, which had been kinda "iffy" in the past. So, since I had brought my router (the WRT54GS v7) I decided to take a crack at i installing it. I restored it to factory defaults and ran the CD, as if this router had never been used. Everything went fine, until trying to connect to the internet... It just wouldn't work, even though ALL the indicator lights were lit (on both the router and modem. The modem is a DSL modem, and the model is: Westell C90-610015-06. ISP is Verizon.) Upon browsing the forums here, I found someone with a similiar issue, except they were using a cable modem. Here is the fix that was posted by a user named toomanydonuts: "Your TM502G modem appears to be a standard cable modem (i.e. it is not a modem-router). Therefore your WRT54GS should work at its factory default settings. You need to reset the router to factory defaults. To reset your router to factory defaults, use the following procedure: 1) Power down all computers, the router, and the modem, and unplug them from the wall. 2) Disconnect all wires from the router. 3) Power up the router and allow it to fully boot (1-2 minutes). 4) Press and hold the reset button for 30 seconds, then release it, then let the router reset and reboot (2-3 minutes). 5) Power down the router. 6) Connect one computer by wire to port 1 on the router (NOT to the internet port). 7) Power up the router and allow it to fully boot (1-2 minutes). 8) Power up the computer (if the computer has a wireless card, make sure it is off). 9) Try to ping the router. To do this, click the "Start" button > All Programs > Accessories > Command Prompt. A black DOS box will appear. Enter the following: "ping 192.168.1.1" (no quotes), and hit the Enter key. You will see 3 or 4 lines that start either with "Reply from ... " or "Request timed out." If you see "Reply from ...", your computer has found your router. 10) Open your browser and point it to 192.168.1.1. This will take you to your router's login page. Leave the user name blank, and in the password field, enter "admin" (with no quotes). This will take you to your router setup page. Note the version number of your firmware (usually listed near upper right corner of screen). Exit your browser. If you get this far without problems, power down the router. Using an ethernet cable, connect the ethernet port on your modem to the "Internet" port on the WRT54GS. Power up the modem and allow it to fully boot (1-5 minutes). Power up the WRT54GS and allow it to fully boot (1-2 minutes). Power up your computer. Now try to connect to the Internet. If you still have trouble, in your computer, temporarily turn off your software firewall. If you still have trouble, verify that your ethernet card is set to "Obtain an IP address automatically" and "Obtain a DNS address automatically". After you get the router working, you can go back into the router and manually adjust the settings, if needed. If you cannot get "Reply from ..." in step 9 above, your router is dead. If you get a reply in step 9, but cannot complete step 10, then either your router is dead or the firmware is corrupt. In this case, use the Linksys tftp.exe program to try to reload your router with the latest firmware. After reloading the firmware, repeat the above procedure starting with step 1. If you need additional help, please state your router's firmware version, and the results of steps 9 and 10. Also, if you get any error messages, copy them exactly and report back. Please let me know how things turn out for you." So, I tried that. All of it. Including disabling the firewall. Now, the IP address and DNS servers bein retrieved automatically thing I'm a lil sketchy on, simply because I'm not exactly sure how to change that.... What I did also try doing, on top of the above resolution, was to have the WRT54GS clone my PC's MAC address, then restart the router, modem, and computer. This one actually got me excited as the Internet lights blinked a few times, but then still nothing -_- So...is my router dead perhaps? Cuz to be honest, I'm completely open to buying a new router, if needed. Help?

    You only have to clone your mac when using certain cable modem.  You don't clone your mac when using dsl.
    Greetings from Northern Ontario, Canada

  • TS1398 My ipod touch will not connect to our wifi all of a sudden. It has worked fine for 6 months and now just has stopped connecting. I have done all the trouble shooting tips available. Any other ideas?

    We bought this itouch for our daughter for Christmas (2011), It has worked fine all this time until now. All of a sudden it will not connect to our home wi fi. All the other ipods/iphones/laptops and desktop are connecting fine so I know it is not the router itself. I have tried all the standard troubleshooting tips (forgetting the network and resetting it on the ipod, turning it off an on, plugging it in and updating the software, we even restored it completely from itunes as a new ipod). It lists the network as available but then when you try to connect it just sits there with the little circle icon thing spinning, trying to connect but never does.Please help!

    So you also rebooted your router correct?  Does the iPod still connect okay to other networks? 
    B-rock

Maybe you are looking for