My windows 7 does not recoginize my iphone as a device and I can't upload my photos...it use to do this just fine... what happened?

my windows 7 does not recoginize my iphone as a device and I can't upload my photos...it use to do this just fine... what happened?  Everything is up to date, iphone, itunes.

The list you saw that shows what drivers are available from Apple Software Update is based on what drivers are supplied by the vendor to Apple. So it would appear that HP has not provided Apple with a scanner driver for 10.9 (known as an ICA driver), or provided an update if one was available for a previous version of OS X, so that you can scan from Image Capture.
I checked the HP web site for your model and they don't show any scanner driver or scanning software. If there was a scanner driver, you would be able to use Vuescan.
As for the Scan button not working, the following is documented by HP
Scanning to the computer from the printer control panel is not available when you scan with Preview, Image Capture, or Printer browser methods. You must use HP Scan software to scan from the printer.
But there does not appear to be any version of HP Scan software available for 10.9. So unless someone else has some workaround, it seems that you won't be able to scan with this model of HP.

Similar Messages

  • TS1500 Windows does not recognize the iPhone as existing, though iTunes can see it.

    Windows does not recognize the iPhone as existing, though iTunes can see it.

    I found a webpage where a user reported the same issue as me.
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    This is a reqpost of another forum on diff site, but is the exact same problem i have~
    After the IOS5 update~  and and updating two phones on same computer~
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    I am at a lost here.. so please help me guys? i know you can solve this coz sinful has never failed me before

    In Windows 7, it is not possible to change the name by right-clicking and selecting properties! It doesn't work...
    The only solution that worked was to search the registry for the incorrect name and adjust it by hand, which strikes me as a pretty ****** solution! Better would be that the Apple USB driver would just use a neutral name like "iPhone". Which makes me wonder what would happen if two iPhones are connected at the same time: how can they be told apart in the "Computer" application?

  • Windows 7 does not recognise my iphone 5 usb device

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    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

  • Itunes does not recognize my iphone as a device when it is plugged in.  I've tried the online troubleshooting steps ...

    Itunes does not recognize my iphone 4 when I plug it in. It is not listed in devices. I've tried the troubleshooting steps I found online ...

    I would start at the top of the following, but don't miss the "Windows only: Check for the camera drives and Media Feature Pack" section" iOS: Unable to import photos to computer

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  • Windows does not recognize my iphone 3gs

    Plug in iPhone 3gs. nothing happens.    
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    Borrow an older phone for about two weeks.  Use that as your device (have your carrier assign your number to that device temporarily).  Then send in your phone.
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  • My ipod 1st gen battery went totally dead because the usb cable was defective. I've changed the cable.  now when i connect my ipod to the netbook, itune is not launching automatically and windows does not recognize it......how can these issues be resolved

    My ipod 32gb 1st generation battery went totally dead because the usb cable was defective.  I have since replaced the cable but now itune will not launch automatically as it did before and windows xp does not recognize it.  Nonetheless it is charging.  However can i resolve these issues bearing in mind that i am not tech savvy?

    have since replaced the cable but now itune will not launch automatically as it did before and windows xp does not recognize it. 
    Try disabling a/v software and turn off the Firewall on your PC.
    Disable antivirus software
    Turn-Windows-Firewall-on-or-off
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    http://support.apple.com/kb/TS1538
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  • Just updated to v5.0 and now Windows does not recognize the iphone

    What can I do?

    Hi there BobOtte,
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    http://support.apple.com/kb/ts1538
    -Griff W. 

  • I recently lost iphone4s and it was in the cloud had pics on it and was not found i have a new device and cant seem to get those photos to this new device

    I cant seem to the get the previous pictures off of the other device, shouldn't they be able to transfer throught the cloud

    If you had Photo Stream enabled on the 4S that was lost, turning on Photo Stream with your iCloud account settings on your new iOS device should download all photos currently available in your iCloud Photo Stream.

  • My PC W7 does not recognise my iPhone 4S nor does the latest version of iTunes

    When I connect the iPhone to the PC the PC makes a sound as though it recognises something being connected to the PC however even Windows does not show the iPhone as connected.

    try resetting the apple mobile device support
    -http://support.apple.com/kb/TS1567
    if this doesnt work ou may have to put it into recovery mode
    -hold home and power button till apple logo comes up or for like 1 min or put into recovery mode hold home button down while plugging it into the computer till iTunes logo comes up
    if that does not work either you may want to uninstall itunes and reinstall it
    -http://support.apple.com/kb/HT1923?viewlocale=en_US

  • Windows does not recognise my phone

    I get this message when I connect my phone to all computerr,
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    Hello,
    Check out these steps from Apple: http://support.apple.com/kb/TS1538
    This should help!
    Regards,
    Jake

  • TS3195 My mac mini (Snow Leopard, v10.6.8) does not acknowledge my iphone 4, iphone 4s or ipad2 in iPhoto, Image Capture, iSync or Preview but it does in iTunes.  I am at a loss for importing photos, short of emailing them.  Glitch with OS X 10.6.8 ?

    My Mac Mini (v10.6.8) does not acknowledge my iphone as a device in iPhoto, Image Capture, iSync or Preview although, iTunes does.  I am at a loss for importing photos other than emailing them to myself. Same problem with my iphone 4, iphone 4s, ipad2 and New iPad. Is this a problem with OS X 10.6.8 as I read some posts claim? Please help.

    I was able to import photos in iPhoto and Image capture when I was running SL 10.6.8 on my older MacBook.
    Did you try quitting everything, restart the Mac and then try again?
    Are there any updates at all for the Mac? I was helping one user not all that long ago and there were updates for her Mac software that had nothing to do with the OS and when she downloaded the updates - the iPad was then recognized in iTunes.

  • ITunes does not recognize my Iphone after I tried to unlock it

    I tried to unlock my iPhone with redsnow but smth went wrong and now it sais conect to iTunes, but iTunes does not recognize it. iPhone is stuck in conect to iTunes picture.

    Under the Terms of Use of this forum it is prohibited to discuss jail breaking. By jail breaking your iPhone you void any warranty you may have, forfeit any support from this forum, leave your iPhone vulnerable to malware and risk bricking your iPhone should you attempt future software updates or restoring your iPhone - http://support.apple.com/kb/HT3743.

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