MyiPhone 4 will not connect to the Verizon network, but can connect to Wi-Fi.

After over 2 hours with Verizon, we could not get this phone to connect to the Verizon network-- and it is a Verizon phone.
It will, however connect to WiFi.  We tried resetting everything possible, i.e. Network Settings, All Content & Settings, etc...
Also, tried connecting to iTunes and trying to get it to find the network and set up the phone through there.  Nothing.
It still reads: "Searching..." and cannot find the Verizon network.
I bought this pone used because my Droid is near death and I am not able to upgrade until April 2014 (ugh!)
The person I bought it from says he had no issues from it whatsoever before shipping to me
Is there an internal antenna that may need to be replaced? If so, how much would that cost?

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

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    http://support.apple.com/kb/TS1559http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
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