N 97 Hanging, shutting down automatically and rest...

Hi i bought two N 97 three weeks ago one i have it which is working fine and other i send it to my brother. today he told me after using that phone for 3 days the phone is hanging then shutting down and restarting automatically. This have happened 50-60 times in 4-5days. Could anybody has same experience with his nokia N97 phone and the possible solution to this problem. waiting for your reply.

The phone is prone to memory problems (lack of) and requires a lot of maintainance, if he has a lot of live widgets running on the homescreen and applications running in the background, this wouldn't help ! Would suggest you check out some of the threads for memory management out on the forum. Also check for software updates, remove anything you can from the C drive, store all messages and apps etc you can on E, and ensure you clear the cache in the browser on a regular basis.
I have the phone and it is real hard work 
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution' 

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    com.huawei.driver.HuaweiDataCardACMData      4.08.00
    com.apple.iokit.IOBluetoothSerialManager            4.1.4f2
    com.apple.driver.AudioAUUC           1.60
    com.apple.filesystems.autofs            3.0
    com.apple.driver.AGPM        100.12.87
    com.apple.driver.ApplePlatformEnabler    2.0.6d1
    com.apple.driver.AppleMikeyHIDDriver     122
    com.apple.driver.X86PlatformShim            1.0.0
    com.apple.driver.AppleHDAHardwareConfigDriver          2.3.7fc4
    com.apple.driver.AppleHDA 2.3.7fc4
    com.apple.iokit.IOUserEthernet       1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X      7.0.0
    com.apple.driver.AppleMikeyDriver           2.3.7fc4
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.ApplePolicyControl          3.4.5
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleBacklight     170.2.5
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.driver.AppleIntelHD4000Graphics       8.1.2
    com.apple.driver.AppleIntelFramebufferCapri     8.1.2
    com.apple.driver.AppleWWANSupport1    2.7.2
    com.apple.driver.AppleSMCLMU     2.0.3d0
    com.apple.driver.AppleSMCPDRC   1.0.0
    com.apple.driver.AppleMuxControl            3.4.5
    com.apple.iokit.IOBluetoothUSBDFU           4.1.4f2
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport            4.1.4f2
    com.apple.driver.AppleLPC  1.6.0
    com.apple.driver.SMCMotionSensor           3.0.3d1
    com.apple.driver.AppleUSBTCButtons        237.1
    com.apple.iokit.SCSITaskUserClient            3.5.5
    com.apple.driver.AppleUSBTCKeyEventDriver     237.1
    com.apple.driver.AppleUSBTCKeyboard    237.1
    com.apple.driver.AppleWWANSupport      2.7.2
    com.apple.driver.AppleFileSystemDriver   3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib  1.0.0d1
    com.apple.BootCache            34
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage           2.3.1
    com.apple.driver.AppleUSBHub      5.5.5
    com.apple.driver.AppleUSBXHCI     5.6.0
    com.apple.driver.AppleSDXC           1.4.2
    com.apple.driver.AppleAHCIPort     2.5.2
    com.apple.driver.AirPort.Brcm4331           615.20.17
    com.apple.driver.AppleUSBEHCI     5.5.0
    com.apple.driver.AppleEFINVRAM  1.7
    com.apple.driver.AppleSmartBatteryManager      161.0.0
    com.apple.driver.AppleACPIButtons           1.7
    com.apple.driver.AppleRTC  1.5
    com.apple.driver.AppleHPET           1.8
    com.apple.driver.AppleSMBIOS       1.9
    com.apple.driver.AppleACPIEC        1.7
    com.apple.driver.AppleAPIC            1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall   4.0.39
    com.apple.security.quarantine        2.1
    com.apple.driver.AppleIntelCPUPowerManagement        196.0.0
    com.apple.kext.triggers         1.0
    com.apple.driver.DspFuncLib          2.3.7fc4
    com.apple.iokit.IOAudioFamily         1.8.9fc11
    com.apple.kext.OSvKernDSPLib      1.6
    com.apple.iokit.IOSurface     86.0.4
    com.apple.iokit.IOBluetoothFamily  4.1.4f2
    com.apple.driver.AppleSMBusPCI   1.0.11d0
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.AppleHDAController        2.3.7fc4
    com.apple.iokit.IOHDAFamily           2.3.7fc4
    com.apple.driver.AppleThunderboltEDMSink       1.1.8
    com.apple.driver.AppleThunderboltEDMSource   1.1.8
    com.apple.driver.AppleThunderboltDPOutAdapter         1.8.9
    com.apple.driver.AppleSMBusController    1.0.11d0
    com.apple.iokit.IOAcceleratorFamily           74.5.1
    com.apple.iokit.IOSerialFamily         10.0.6
    com.apple.driver.AppleGraphicsControl     3.4.5
    com.apple.driver.AppleBacklightExpert     1.0.4
    com.apple.iokit.IONDRVSupport      2.3.7
    com.apple.iokit.IOGraphicsFamily    2.3.7
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport       4.1.4f2
    com.apple.driver.IOPlatformPluginFamily 5.3.0d51
    com.apple.driver.AppleSMC 3.1.4d2
    com.apple.iokit.IOSCSIBlockCommandsDevice       3.5.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice        3.5.5
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.driver.AppleUSBMultitouch       237.3
    com.apple.iokit.IOUSBHIDDriver     5.2.5
    com.apple.iokit.IOUSBMassStorageClass     3.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily   3.5.5
    com.apple.driver.AppleThunderboltDPInAdapter            1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter     1.2.6
    com.apple.driver.AppleUSBMergeNub       5.5.5
    com.apple.driver.AppleUSBComposite        5.2.5
    com.apple.driver.AppleThunderboltNHI    1.7.8
    com.apple.iokit.IOThunderboltFamily         2.4.0
    com.apple.iokit.IOUSBUserClient     5.5.5
    com.apple.iokit.IOAHCIFamily          2.3.1
    com.apple.iokit.IO80211Family       530.4
    com.apple.iokit.IONetworkingFamily           3.0
    com.apple.iokit.IOUSBFamily            5.6.0
    com.apple.driver.AppleEFIRuntime            1.7
    com.apple.iokit.IOHIDFamily            1.8.1
    com.apple.iokit.IOSMBusFamily       1.1
    com.apple.security.sandbox 220.3
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet     7
    com.apple.driver.DiskImages           345
    com.apple.iokit.IOStorageFamily      1.8
    com.apple.driver.AppleKeyStore     28.21
    com.apple.driver.AppleACPIPlatform         1.7
    com.apple.iokit.IOPCIFamily 2.7.3
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto     1.0
    Model: MacBookPro10,2, BootROM MBP102.0106.B03, 2 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 2.6f57
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 768 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620
    Me
    Interval Since Last Panic Report:  26394 sec
    Panics Since Last Report:          1
    Anonymous UUID: F6E478C6-625A-62C2-31D5-6929592F4CAC
    Fri Jul 12 23:05:17 2013
    panic(cpu 2 caller 0xffffff80234b8655): Kernel trap at 0x0000000000003000, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000000003000, CR3: 0x0000000025788000, CR4: 0x00000000001606e0
    RAX: 0xffffff8037122e00, RBX: 0xffffff80f563f000, RCX: 0x0000000000000007, RDX: 0xffffff803662f000
    RSP: 0xffffff81136abb58, RBP: 0xffffff81136abb70, RSI: 0x00000000e0000010, RDI: 0xffffff8036ef5580
    R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffff81136abc30, R11: 0x0000000055bf2601
    R12: 0xffffff80367a05c0, R13: 0x00000000e0000010, R14: 0x0000000000000007, R15: 0xffffff803662f000
    RFL: 0x0000000000010282, RIP: 0x0000000000003000, CS:  0x0000000000000008, SS:  0x0000000000000000
    Fault CR2: 0x0000000000003000, Error code: 0x0000000000000010, Fault CPU: 0x2
    Backtrace (CPU 2), Frame : Return Address
    0xffffff81136ab7f0 : 0xffffff802341d626
    0xffffff81136ab860 : 0xffffff80234b8655
    0xffffff81136aba30 : 0xffffff80234ce17d
    0xffffff81136aba50 : 0x3000
    0xffffff81136abb70 : 0xffffff802382e67a
    0xffffff81136abbd0 : 0xffffff802382e993
    0xffffff81136abbf0 : 0xffffff8023829bd9
    0xffffff81136abc30 : 0xffffff802382e7e2
    0xffffff81136abc60 : 0xffffff802382e959
    0xffffff81136abca0 : 0xffffff8023830204
    0xffffff81136abcf0 : 0xffffff8023847501
    0xffffff81136abd30 : 0xffffff802383063b
    0xffffff81136abd70 : 0xffffff802382f86a
    0xffffff81136abdd0 : 0xffffff802382f667
    0xffffff81136abe10 : 0xffffff802382f417
    0xffffff81136abe80 : 0xffffff80238307cc
    0xffffff81136abe90 : 0xffffff7fa3c2005b
    0xffffff81136abec0 : 0xffffff7fa3d8e282
    0xffffff81136abf00 : 0xffffff7fa3d8e6ea
    0xffffff81136abf40 : 0xffffff7fa3d8d454
    0xffffff81136abf60 : 0xffffff802343e25e
    0xffffff81136abfb0 : 0xffffff80234b3137
          Kernel Extensions in backtrace:
    com.apple.iokit.IOUSBFamily(5.6)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffffff 7fa3c0c000->0xffffff7fa3c67fff
    dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa3a68000
    com.apple.driver.AppleUSBHub(5.5.5)[0216C905-64A9-35D3-B1FD-75F99AA21089]@0xfff fff7fa3d83000->0xffffff7fa3d97fff
    dependency: com.apple.iokit.IOUSBFamily(5.6.0)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffff ff7fa3c0c000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12E55
    Kernel version:
    Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
    Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
    Kernel slide: 0x0000000023200000
    Kernel text base: 0xffffff8023400000
    System model name: MacBookPro10,2 (Mac-AFD8A9D944EA4843)
    System uptime in nanoseconds: 19518732480
    last loaded kext at 5290120103: com.apple.iokit.IOBluetoothSerialManager   4.1.4f2 (addr 0xffffff7fa4060000, size 57344)
    loaded kexts:
    com.avast.PacketForwarder 1.3
    com.avast.AvastFileShield     2.0.0
    com.huawei.driver.HuaweiDataCardACMData      4.08.00
    com.apple.iokit.IOBluetoothSerialManager            4.1.4f2
    com.apple.driver.AudioAUUC           1.60
    com.apple.filesystems.autofs            3.0
    com.apple.driver.AGPM        100.12.87
    com.apple.driver.ApplePlatformEnabler    2.0.6d1
    com.apple.driver.AppleMikeyHIDDriver     122
    com.apple.driver.X86PlatformShim            1.0.0
    com.apple.driver.AppleHDAHardwareConfigDriver          2.3.7fc4
    com.apple.driver.AppleHDA 2.3.7fc4
    com.apple.iokit.IOUserEthernet       1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X      7.0.0
    com.apple.driver.AppleMikeyDriver           2.3.7fc4
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.ApplePolicyControl          3.4.5
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleBacklight     170.2.5
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.driver.AppleIntelHD4000Graphics       8.1.2
    com.apple.driver.AppleIntelFramebufferCapri     8.1.2
    com.apple.driver.AppleWWANSupport1    2.7.2
    com.apple.driver.AppleSMCLMU     2.0.3d0
    com.apple.driver.AppleSMCPDRC   1.0.0
    com.apple.driver.AppleMuxControl            3.4.5
    com.apple.iokit.IOBluetoothUSBDFU           4.1.4f2
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport            4.1.4f2
    com.apple.driver.AppleLPC  1.6.0
    com.apple.driver.SMCMotionSensor           3.0.3d1
    com.apple.driver.AppleUSBTCButtons        237.1
    com.apple.iokit.SCSITaskUserClient            3.5.5
    com.apple.driver.AppleUSBTCKeyEventDriver     237.1
    com.apple.driver.AppleUSBTCKeyboard    237.1
    com.apple.driver.AppleWWANSupport      2.7.2
    com.apple.driver.AppleFileSystemDriver   3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib  1.0.0d1
    com.apple.BootCache            34
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage           2.3.1
    com.apple.driver.AppleUSBHub      5.5.5
    com.apple.driver.AppleUSBXHCI     5.6.0
    com.apple.driver.AppleSDXC           1.4.2
    com.apple.driver.AppleAHCIPort     2.5.2
    com.apple.driver.AirPort.Brcm4331           615.20.17
    com.apple.driver.AppleUSBEHCI     5.5.0
    com.apple.driver.AppleEFINVRAM  1.7
    com.apple.driver.AppleSmartBatteryManager      161.0.0
    com.apple.driver.AppleACPIButtons           1.7
    com.apple.driver.AppleRTC  1.5
    com.apple.driver.AppleHPET           1.8
    com.apple.driver.AppleSMBIOS       1.9
    com.apple.driver.AppleACPIEC        1.7
    com.apple.driver.AppleAPIC            1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall   4.0.39
    com.apple.security.quarantine        2.1
    com.apple.driver.AppleIntelCPUPowerManagement        196.0.0
    com.apple.kext.triggers         1.0
    com.apple.driver.DspFuncLib          2.3.7fc4
    com.apple.iokit.IOAudioFamily         1.8.9fc11
    com.apple.kext.OSvKernDSPLib      1.6
    com.apple.iokit.IOSurface     86.0.4
    com.apple.iokit.IOBluetoothFamily  4.1.4f2
    com.apple.driver.AppleSMBusPCI   1.0.11d0
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.AppleHDAController        2.3.7fc4
    com.apple.iokit.IOHDAFamily           2.3.7fc4
    com.apple.driver.AppleThunderboltEDMSink       1.1.8
    com.apple.driver.AppleThunderboltEDMSource   1.1.8
    com.apple.driver.AppleThunderboltDPOutAdapter         1.8.9
    com.apple.driver.AppleSMBusController    1.0.11d0
    com.apple.iokit.IOAcceleratorFamily           74.5.1
    com.apple.iokit.IOSerialFamily         10.0.6
    com.apple.driver.AppleGraphicsControl     3.4.5
    com.apple.driver.AppleBacklightExpert     1.0.4
    com.apple.iokit.IONDRVSupport      2.3.7
    com.apple.iokit.IOGraphicsFamily    2.3.7
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport       4.1.4f2
    com.apple.driver.IOPlatformPluginFamily 5.3.0d51
    com.apple.driver.AppleSMC 3.1.4d2
    com.apple.iokit.IOSCSIBlockCommandsDevice       3.5.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice        3.5.5
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.driver.AppleUSBMultitouch       237.3
    com.apple.iokit.IOUSBHIDDriver     5.2.5
    com.apple.iokit.IOUSBMassStorageClass     3.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily   3.5.5
    com.apple.driver.AppleThunderboltDPInAdapter            1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter     1.2.6
    com.apple.driver.AppleUSBMergeNub       5.5.5
    com.apple.driver.AppleUSBComposite        5.2.5
    com.apple.driver.AppleThunderboltNHI    1.7.8
    com.apple.iokit.IOThunderboltFamily         2.4.0
    com.apple.iokit.IOUSBUserClient     5.5.5
    com.apple.iokit.IOAHCIFamily          2.3.1
    com.apple.iokit.IO80211Family       530.4
    com.apple.iokit.IONetworkingFamily           3.0
    com.apple.iokit.IOUSBFamily            5.6.0
    com.apple.driver.AppleEFIRuntime            1.7
    com.apple.iokit.IOHIDFamily            1.8.1
    com.apple.iokit.IOSMBusFamily       1.1
    com.apple.security.sandbox 220.3
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet     7
    com.apple.driver.DiskImages           345
    com.apple.iokit.IOStorageFamily      1.8
    com.apple.driver.AppleKeyStore     28.21
    com.apple.driver.AppleACPIPlatform         1.7
    com.apple.iokit.IOPCIFamily 2.7.3
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto     1.0
    Model: MacBookPro10,2, BootROM MBP102.0106.B03, 2 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 2.6f57
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 768 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10F), Broadcom BCM43xx 1.0 (5.106.98.100.17)
    Bluetooth: Version 4.1.4f2 12041, 2 service, 11 devices, 1 incoming serial ports
    Serial ATA Device: APPLE SSD SD128E, 121.33 GB
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0259, 0x1d182000 / 5
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828c, 0x1d181300 / 6
    mory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10F), Broadcom BCM43xx 1.0 (5.106.98.100.17)
    Bluetooth: Version 4.1.4f2 12041, 2 service, 11 devices, 1 incoming serial ports
    Serial ATA Device: APPLE SSD SD128E, 121.33 GB
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0259, 0x1d182000 / 5
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828c, 0x1d181300 / 6

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