N73 ME not working in Network Mode GSM and Dual Mo...

Dear All,
I have N73 ME.
Firmware: V 4.0812.4.2.1
I am using Vodafone Line and I am living in egypt.
I have a problem with the network of the device. The device is working fine only with the Network Mode UMTS, but not working with GSM and Dual Mode, which makes it doesnot have network signal  in many areas, while I have another Nokia 5200 phone whick works fine in these areas.
Is it a Software or Hardware problem?
and what is the solution for it?
Thanks in advance for your help.

moderator note:
please be informed that your personal and contact information, as well as the IMEI of your phone are not allowed to be posted in this board for security and privacy reasons.
thanks.

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