N900 sync error code 838c03f1

I havee set up to sync N900 to ovi suite with no issue.  I have set up to sync ovi suite to ovi.com with no issue save for the error code 838c03f1 that appears once about 70% of contacts have been synced.  2,500 out of 3,400 approx.  Have not been able to sync calendar or notes yet.  an you advise what I can do to deal with the consistantly appearing error message.  I have tried logging on to Ovi.com contacts first ahead of syncing but no difference. 
I am using Ovis Suite 2.2.1.23
Outlook 2003
Office XP Pro

    cgoodall,
Let's ensure that you can safely back up your information. Does this error appear when attempting to sync your information? Have you tried syncing your contacts through our website? http://bit.ly/1gEezVc From your phone, when going to Settings>Accounts & Sync>Backup Assistant Plus is Contacts selected?
AndreaS_VZW
Follow us on Twitter @VZWSupport

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