N95 mobile internet cost 4,000 pounds!!! is that f...

Question

Hi,
I was shuck that when I saw the bill 4,000 pounds because data transfer is high. N95 allows me go over 2000MB on the N95 but I don't think I used it.
I only have this phone for 3 weeks and started to use internet for 2 weeks. I have gone through the web stuff and know N95 might be faulty. I sent it to be checked but I am very worried about because Vodafone is going to collect this debt.
How did you expereience N95 is faulty and how did Nokia response to that? Phone4U says if the phone is not faulty I have to pay that amount but I did not use that at least I did not connect so many times.
Please help me.

Answer 1

The data transfer costs by network operators very greately.
Some have a fixed, flat data rate.
Some have a fixed, flat daya rate up to a certain limit, after which you pay by the amount of data transferred.
Some have a mix of fixed vs. by-the-amount rates depending on which access point settings you use (e.g., WAP could be fixed, but "regular" Internet by-the-amount, and a "streaming" access point for video and audio playback could be yet another, different rate).
Some have a fixed rate only to their own services, but by-the-amount for accessing other service provider's sites.
Some have entirely different contracts/agreements/plans with different SIM cards for them.
Some have different rates for pre-paid plans vs. post-paid.
Some publish the information in a clear and understandable fashion, others make it very hard to figure out what the costs are or can be.
Roaming costs (when you are connected to some other, foreign operators network) are usually very high, and unpredictable. (The EU has started to regulate this at least within the EU.)
And note also that for MMS (Multimedia messages), you also pay for the data transfer, unless the operator has a flat-fee for the MMS access point.
On the phone, the Log application (under "Packet data") will keep track of the data usage amounts (for as long as the "Log duration" setting says, or if you don't reset/reformat the device). Sum up in the Log application both "All sent data" as well as "All received data", and ask your network operator what that amount really should cost. In the second tab/view to the right, you can also see them individually (by access point); hit "Options" and choose "Filter"if you want to see just the packet data connections and not the phone calls and SMS messages.