N96 Update and refomat

Hi i am about to update my n96 and then reformat it by typing in *7370# but i do not want to lose all the pre installed vids etc. will backing up with pc suite save all these and have my phone be as it was before the update and reformat? thanks

The user data protection feature in this new model should protect the licence keys for preinstalled content, but just in case you should also backup the phone with Ovi PC Suite (note: not standard Nokia PC Suite) before taking the action.

Similar Messages

  • N96 - Update and Format

    Hi
    is there a way to workaround the last option to format a phone after update?
    Last update the multimedia key was not working after update,
    whatever i did it not activate, so after formating it worked.
    But to install always all applications is terrible and if you format the programs on the 16 gb drive
    are sometimes not working too all and then last option is always to format this drive also :-(
    Are there no folders or files a user can check, delete and maybe not having to format and reinstall everything
    after update?
    Or how to backup necessary files without appearing same problems after restoring?

    The user data protection feature in this new model should protect the licence keys for preinstalled content, but just in case you should also backup the phone with Ovi PC Suite (note: not standard Nokia PC Suite) before taking the action.

  • N96 Update issue

    I have an update available (11.101), but the update doesn't complete.
    The full 127Mb (or whatever) downloads, and it starts the update, tells me approx 15 minutes left, and just seems to freeze at that.
    Sometimes it comes up with the phone recovery screen, sometimes doesn't, just stays at 15 mins left forever!
    I have uninstalled the software updater program, and re-installed, same thing.
    I had an N96 recently, and it worked fine, but I had it replaced on insurance yesterday, and now doesn't work.
    Any ideas?

    The reason why the warranty is lost is because you have modified the handset. I agree that the reasoning is more commercial than technical but that's the way it is whether we like it or not.
    Orange taking your handset back is yet more proof of their incompetence. Once outside the period during which you can return a handset after taking out or renewing a contract you're supposed to contact a Nokia Care Point for repairs, not the operator. A Nokia Care Point will know that you've changed the product code and will be in their right to refuse to repair the phone under warranty, and could even refuse to repair the phone at all.
    Nobody buys phones from me -- I don't sell them. However, you're right in that something like 90% of phones in the UK are obtained from operators with contracts or PAYG rather than bought SIM-free direct from Nokia or a third-party retailer. Personally, I am one of the remaining 10%, preferring to pay the extra price and get the phone as it was intended by Nokia instead of crippled by an operator, and get access to firmware updates sooner.
    Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

  • I am trying to update Adobe Bridge and Photoshop CS6, because it is not opening my CR2 files taken by my Canon 6D.  I have tried to go to help updates, and the software says that it is "Up to Date".  However, if I view the plug-in, it says that Camera R

    I am trying to update Adobe Bridge and Photoshop CS6, because it is not opening my CR2 files taken by my Canon 6D.  I have tried to go to help > updates, and the software says that it is "Up to Date".  However, if I view the plug-in, it says that Camera Raw is only version 7.1.  I can not find a direct download for Camera Raw 7.3, only the DNG converter, NOT CAMERA RAW!  Please Help!

    Did you fix your issue?  I am having the same one

  • HT5381 i did a software update and now mail wont open at all

    Help......my mail app is coming up with an error "You can't use this version of Mail with this version of Mac OS X".  Can I uninstall the update?

    !! WARNING !!
    about the September 2012
    "Security Update 2012-004"
    If you've got "Mail.app" in a folder OTHER THAN the root "Applications" folder,
    MOVE "MAIL.APP" TO THE APPLICATIONS FOLDER
    **BEFORE** INSTALLING THE "004" UPDATE!!
    Because *IF* you use OSX's integrated Software Update app from the Apple menu to do the "004" updating, and *IF* your Mail.app is NOT in the Applications folder, then buddy, you've got some sitdown fixit time ahead of ya and/or some internet tie-up time downloading the "004" update file itself.
    Been through it all, already.  In fact, just got done getting my Mail back up & running. And I tried everything short of attempting to unpacking my "Mail.pkg" receipt file using... whatever... even Pacifist couldn't get it out. So that fixit "Plan D" died quick. And I'm not savvy enough to use Terminal commands to do "Plan E," so that SUDO stuff was my brick wall.
    So I compressed my entire "Mail" subdirectory that contain all my emails, for safekeeping during the required surgery, or whatever would work, leaving the original Mail directory where it was. In case something bad happened in all my fixit whatevers, the one thing I *didn't* want to cross paths with was a hosed Library -> Mail folder. Then I'd be pssd. But I can wipe out that ZIP now 'cause all's well now. After 6 hrs of downloading thru a mobile broadband hotspot running at only 14KB/sec speed due to my having gone over my T-Mobile hotspot plan's bandwidth amount (throttled-down after reaching the limit, tho not cut off completely. Kinda nice, but it's a huge speed drop).
    I tried moving the two Mail.app versions around, compressing them & then trashing the original so they wouldn't be recognized, blabla, even booted my Mac in Safe Mode & reinstalled the "MacOSX 10.6.8 (Snow Leopard) Update Combo.dmg" update file, which in the past has fixed many problems. But after restarting, not this one.
    Like a dummy who ignored knowing better, I had my Mail.app in a folder other than the Applications folder, with only an alias to that being in the Applications folder. NOT GOOD ENOUGH. The updater don't see that as nuthin special or useful.
    So if you've got, like I've got, "old" icons for Mail.app (v4.5) in your Finder toolbar & in your Dock that all point to "Mail.app v4.5" in whatever folder you've got that in, other than in the Applications folder (where Apple apparently REQUIRES that it be located, and ONLY there, at least for OSX updating purposes), then after you download & autorun that "004" updater using Software Update, NONE of your pre-existing Mail icons will work. And MOST aggravatingly, **NOR** will your brand-new "Mail.app v4.6" work that came out of the "004" updating installation.  So basically, your Mail.app's... all of 'em.... are hosed. But only if you run the "004" update without your "Mail.app v4.5" being located in your Applications folder and ONLY in your Applications folder. And duplicates of Mail.app, scattered around your HDD??  Always a problem with many Apple apps.... The Apple software engineers apparently like 'em to be in the Applications folder, and in ONLY there, and ONLY the latest version, and ONLY 1 single copy of each on your entire HDD. They just don't seem to stress that enough, it appears. Kind of an oversight for them to not emphasize that, IMO...
    My recommendation for this particular September 2012 "004" update:
    If you run Software Update, and if you see the "Security Update 2012-004" listed as available for download, UNCHECKMARK IT.  DO NOT DOWNLOAD IT USING SOFTWARE UPDATE !  Instead, download the actual update file itself.
    Same thing, only a different way of doing it. Most importantly, you'll be skipping the auto-installation that Software Update performs.
    AND you'll have that update file on your HDD for future fixits, should a nasty "unfixable" problem come up.
    First, #1. Do a filename search for "Mail" (Option-Command-Spacebar). Scroll down to where the "Apps" are located in the list under the "Kind" column heading. First, find your Mail.app that's v4.5. Get that bugger into your Applications folder if it's not already there. Next, Trash all other "Mail.app" apps you see in that same list that you may have elsewhere on your HDD.
    #2. Go here: https://support.apple.com/kb/DL1586
    And download the actual "004" DMG update file: "SecUpd2012-004.dmg"
    And of course, it's a biggie.... 270MB... so watching grass grow may be involved here if you've got a slow connection (go to a MacDonalds & do it, like I shoulda done).
    3. After downloading, I'd recommend closing down all apps, emptying the Trash, and restarting.
    Then, after restarting, run Disk Utility's "Repair Disk Permissions."
    Then, doublecheck that the Mail.app version 4.5 is in your Applications folder.
    THEN fire up & install "SecUpd2012-004.dmg."
    Reboot.
    After the reboot, your Mail.app version 4.5 in the Applications folder will have become Mail.app version 4.6 in the Applications folder, and all will be well again.
    And you can dump that zipped-up "Username -> Library -> Mail" folder then, too.
    Happy Mac'in!
    Kevin Kendall
    Macbook 7,1
    (Apple's very last all-white Macbook model)
    2.4GHz - 256GB Crucial SSD - 8GB Crucial RAM
    OS 10.6.8 Build 10K549 + Win 7 Ultimate thru VMWare Fusion v5.0.1

  • HT204053 Our family uses one Apple ID for all of our iPhones.  We installed the update and now we are all getting each others photos and texts.  How do we stop this?

    Our family uses one Apple ID for all of our iPhone 5's.  We installed the update and now we are all receiving each other's pictures and texts.  How do we stop this? 

    Have a look here...
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l

  • I do updates and then have to reinstall previous versions - time and time again because of the number of unsupported add-ons

    4 or 5 times I've updated Firefox only to have to reinstall the previous version due to incompatibility with add-ons / plug-ins / toolbars. I'm not a big user of Toolbars but I have some add on I use daily.
    The last 3 times I did a "suggested by Firefox" update I've had to reinstall a previous version from my saved files in order to use Firefox. This problem has caused me to return to IE as my default browser - but unwillingly.
    My current setup is Firefox 4.0.1 Beta and I had to reinstall a version 3 in the Firefox folder until addons starting working in this 4.0.1 Beta. However 4.0.1 has always hung up, even opening a tab and ceases to respond; sometimes for minutes.
    I run Win XP - SP3 Dell Pentium 4 - 3.0ghz with 4 gigs of DDR2 - GX520. So it's not an equipment problem - (I have 4 PC's on my home LAN - although each serves it's purpose and seldom are 2 used at the same time.
    When I installed 4.0.1 and then reinstalled 3.x ... I've been hoping for an update --- I love Firefox - have ever since first use - and then today I saw the update versions had jumped from 4 all the way to 7. I was enthused.
    Same issue. On install over the V 3.x it showed 6 items of add-ons that were incompatible. I did not remove the V 7 ... I simple reopened the 4.0.1 beta. I use it for single page browsing as tabs locks it up or slows it to a crawl.
    I'm having to continue using IE as my default --- I always keep a backup browser, but I don't care for much of anything that has an MS on it's name.
    I've never posted to Mozilla ... but the idea crossed my mind over a year ago when I updated and had to back-up and reinstall. WHY can't a program precede the update to check for compatibility, just as an upgrade adviser from one OS to another?
    This was the biggest list of all. NET Framework Assistant, Google Toolbar, Yahoo Toolbar, Roboform ... there were 2 others. I don't use the Yahoo Toolbar. I have Google Toolbar installed but keep it hidden except when I need it (for Page Rank, etc., I work websites).
    But I won't use a browser that doesn't support AI Roboform.
    I honestly love Firefox. I code webpages - .asp, .html and do SEO ... but I don't know the difficulty of writing even a small application. Would it be too difficult to have a small program that would check for these add-on incompatibilities before installing the updates.
    I was impressed with 4.0.1 beta until I realized that opening a new window or tab bogged it down.
    I want Firefox back but not with band-aids and work-around bandages. Is there a version between 4.0.1 and v7 which I tried tonight that would support my plug-ins / add-on. My experience with Firefox using versions up to 3.x has been great. But for months and months I open 4.0.1 and open my TV guide at ZapIt and then I've had to use IE 8 for all my web browsing.
    My most important add-on is for Roboform and 2nd would be for Google Toolbar - but on a scale of 1-10 Roboform is a 10+ and Google Toolbar a 3.
    If this post does not go to the support team at Firefox then how would I go about suggesting an Update Adviser prior to installing an update?
    Anyone with a flexible solution - even short term - that would allow me to see Firefox improvements since the v4 I'm using would be more appreciated than I could ever express.
    Since I've never posted before I'm not even sure how I'll get a response or be able to see any responses. Something during the registration said I could get an email when a reply was posted.
    Thanks again for listening to me whimper and beg for a workable Firefox; I miss it.

    this is all I can find, thank you for your time.
    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Files that help describe the problem
    Mini010710-11.dmp
    sysdata.xml
    Version.txt
    View a temporary copy of these files
    Warning:If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
    Extra information about the problem
    BCCode: 1000007f
    BCP1: 00000008
    BCP2: 80176000
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

  • Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. This is an APPLE Itunes issue. Help!. HPPavillion DV6 64 bit, windows 7

    Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. After doing some data mining, found out from community this is an long standing APPLE problem- which doesn't get much tech support in terms of fixes. I have an HPPavillion DV6 64 bit, Windows 7 OS . After reading an earlier complaint from 2009 in the support community,  I ran diagnostics from ITunes which gave the following result. Can someone please help? (I'm not enough of a techie to know what I'm doing or how to locate /reinstall CD drivers. I am searching for driver disc but cannot locate.)
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Hewlett-Packard HP Pavilion dv6 Notebook PC
    iTunes 10.6.3.25
    QuickTime 7.7.2
    FairPlay 1.14.43
    Apple Application Support 2.1.9
    iPod Updater Library 10.0d2
    VoiceOver Kit 1.4.2 (222093/222742)
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.2.0.6
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0043AC7C0368E428
    Current user is not an administrator.
    The current local date and time is 2012-07-24 23:43:08.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 10.6.3.25 (x64) is currently running.
    iTunesHelper 10.6.3.25 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.

    Doublechecking ... did you have CD/DVD drive tests checked when you ran those diagnostics? (I'm not seeing the CD/DVD test results down the bottom of the results where I'd expect to see them.)
    For example, here's what I get:
    Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
    Acer Aspire X3400
    iTunes 10.6.3.25
    QuickTime 7.7.2
    FairPlay 1.14.43
    Apple Application Support 2.1.9
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.2.0.6
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 003CAD7C0A1258F8
    Current user is not an administrator.
    The current local date and time is 2012-07-26 10:42:53.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is disabled.
    HDCP is supported.
    Core Media is not supported. (16008)
    Video Display Information
    ATI Technologies Inc., AMD Radeon HD 6570
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: d6a87ba725121aa1240b1ce936c23470
    iPodService 10.6.3.25 (x64) is currently running.
    iTunesHelper 10.6.3.25 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.0.1),
    E: ATAPI DVD A  DH16ABSH, Rev YA12
    Data or MP3 CD in drive.
    Found 1 songs on CD, playing time 255:57 on CDROM media.
    Track 1, start time 00:02:00
    Get drive speed succeeded.
    The drive CDR speeds are:   4.
    The drive CDRW speeds are:   4.

  • I downloaded the iPhoto update and now it won't open the library on my external hard drive telling me it is locked (which it isn't) what do i do?

    i downloaded the iPhoto update and now it won't open the library on my external hard drive telling me it is locked (which it isn't) what do i do?

    What version of iPhoto?
    What format is the disk?

  • Windows Update in Endless Loop of 'Installing updates" and "Undoing changes" on New Windows 8.1 Pro Install

    I am setting new Windows 8.1 Pro computers, and am installing Windows 8.1 Pro to bare drives.  Everything goes fine until Windows Update starts installing updates, and then the computer goes for hours installing updates, and then "We
    could not complete the updates Undoing changes".   It's an endless loop. It seems to be the same 38 updates.  This is a recent phenomenon.  I have not run into this until the last week or two on several new computer installs.
    Again these are brand new installs, so something is clearly wrong with the Windows updates.
    If anyone can please tell me how to avoid this, it would be much appreciated.
    Michael

    Hi Michael,
    "  This is a recent phenomenon"
    Have you made any modifications to the machines ?
    To resolve this issue ,running the built-in troubleshoot tool is a very good beginning .It will automatically diagnostic the windows update components and check the configurations for us .
     Control Panel\All Control Panel Items\Troubleshooting\Fix problems with Windows Update
    If there are antivirus software installed in these machines, please turn off them temporarily to have a check.
    The command line included in the link as S.Sengupta posted is very useful and convenient to repair the windows corrupted files .We can have a try .
    "sfc /scannow" ,"DISM.EXE /online /cleanup-image /restorehealth "
    We also can check the windowsupdate.log for more information to troubleshoot this issue .
     Run "windowsupdate.log"
    If you have trouble in analyzing the log ,please upload them to the OneDrive and paste the link here .
    Best regards

  • I attached my perfectly functioning iPhone 4 to my computer to update and came back to an error message saying I have to do a factory restore which cause me to lose everything recent because I'm not even sure that the backup completed correctly

    I left my iPhone attached to my computer to do an update and now I can't use the phone at all.  It was taking so long I left it, when I came back there was an erroe message saying that I need to do a factory restore on the phone.  It wasn functioning perfectly before I attached it to iTunes to do the update and now since I can't even be sure that the back up completed, I'm faced with losing a lot of stuff recently added to my phone. 
    I don't want to do a restore, I just want my phone back to how it was this afternoon before I connected it to iTunes.

    If the screen shows a plug going to itunes, then you have no choice,  It's in recovery mode.  You'll be given the chance to restore from a backup either from itunes or icloud.
    I assume when you got the message to update (was this for the ios or update some apps?), that was before the device when dead.  At any rate, doing a restore does not change the ios.

  • When I plug in my iPod and it syncs it says that a bunch of my apps cannot be loaded because my iPod does not have the latest software to support them, but I have done all of the iPod software updates and the same apps were working fine just weeks ago...?

    I plug in my iPod to charge from my computer and it syncs with my iTunes, but I've been getting a message that a list of 13 of my apps cannot be loaded onto my iPod because it doesn't have the latest software to support them. I have done all the software updates for my iPod and iTunes says it is completed up-to-date. Do I need to delete the apps and redownload them or what?
    Any help is appreciated! Thanks.

    ok well like lllaass said, most apps require 4.3 or later iOS software. chances are since the apps worked before, the apps themselves got updated and will no longer work with your software version.

  • Ok! so i tried updating my ipad 2 software to I.O.S 6.1 and it failed then continued to shut down and put the plug into itunes logo on my screen! I then i have been trying to update and restore my Ipad 2, then it says corrupt file and stops any advice?

    This is ridiculous!!!!! Apple Corporation needs to fix what ever went wrong with IOS 6.1 update and they better do it soon or theyre going to have a mob on their hands!! i have been continuosly restoring and updating my iPad 2 and it always says corrupt file then restarts the whole process! im going out of my mind and im about to say to **** with it and call apple themselves and make so many complaints that theyll fix it within the hour or i will go to new york city at the head of the corporation and make the most skeptical and most embarrissing seen that they will end up ashamed to even be working for a company with the supposedly "SMARTEST AND BRIGHTEST TECHNOLOGICAL PEOPLE IN THE U.S." who cant even get a software update correct so that it doesnt make some of our lives harder then they need to be! and if its already known to be corrupt then should take it off the whatever update liost and fix it before anyone else has to go what ive gone through, cause its pure torcher!! i paid good money for a product for easy use whenever and thats not what im getting when they cant even make a simple update thats supposed to help but only makes my product worse and make me wanna never buy from them again!

    Hello aZaa4401,
    Thank you for using Apple Support Communities.
    You can use the following article to resolve your issue:
    If you can't update or restore your iPhone, iPad, or iPod touch
    Regards,
    Jeff D. 

  • My iTunes wont update, and I can't connect my new iPhone if it doesn't update. It says error when I try to update, and I cant download it because of a "Windows Installer" error...

    I just not a new iPhone and in order to sync it I need the newest iTunes, but I can't update it! I tried checking for updates and then trying to downlaod it. I get this error: "Errors occured while installing the updates. If the problem persists, chose Tools > Download Only and try installing manually."
    Where on earth is Tools anyway?
    When I tried just reinstalling all of iTunes, I had a Windows Installer error...I don't even know what that is!

    tools is at the top of the apple updater but dont get your hopes up

  • Lenovo System Update and Lenovo Support RSS Feed (X60)

    Okay. I got Lenovo System Update (version 5, for Windows 7) and it did not offer me any Critical updates. Only Recommended and Optional ones. If it ain't broke, don't fix it, so I don't want to install Recommended and Optional updates, only the Critical ones if there is any.
    On the other hand I also have the Lenovo Support RSS Feed. But they bring me to dead links. For my X60 the two drivers in my RSS Feed are
    ThinkVantage Access Connections patch for Access Connections Version 5.95 for Windows 7 (32-bit, 64-...
    Patch module for Power Manager for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit) - ThinkPad -
    Both are totally dead links.
    The tricky part is that there is absolutely no correlation between the two: totally different drivers in the System Update and the RSS Feed.

    Hello both,
    SU has been discontinued because old SU version wouldn´t work with SP2.
    Refer to this thread in at the ThinkVantage board regarding this situation and possible solutions
    and ask your questions there, please.
    Thread locked.
    Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
    Please insert your type, model (not S/N) number and used OS in your posts.
    I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
    TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
     English Community       Deutsche Community       Comunidad en Español

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