N97 green and red call and end keys not working

Couldn't find any mention of this on the boards - the red and green buttons on my N97 aren't working....I almost started to wonder if they were purely decorative!
Anyone else had this problem. Guess I'll have to sent it for repair, a bit frustrating within the first week. 

As anyone know, the best you have to do is to take your phone to a nokia care point.
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