Name/type of downloaded email attachments is changed to attachment.ashx or something similar

I access an email account at the site below which provides Microsoft Outlook Web access. Since the last Firefox update to version 8.0, the true name/type of email attachments that I download is changed to attachment.ashx (or attachment1.ashx etc if there are several downloaded files. This is very inconvenient. Note that the problem does not exist when downloading attachments from aol.com. There is also no problem when I use IE as browser. Version/system details below are correct.

Outlook Web Access sends an illegal Content-Dispositon header to Firefox. This is no longer allowed in Firefox 8. Firefox 9 will have a workaround for this so that Microsoft has time to fix their software.<br>
See http://support.mozilla.com/nl/questions/895024<br>
https://support.mozilla.com/en-US/search?q=attachement.ashx<br>

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Post Moved Unable to download email attachments

Post moved to Other BB Queries http://community.bt.com/t5/Other-BB-Queries/Unable-to-download-email-attachments/td-p/573621
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Zooropa wrote:
Hi,
I have just got myself a new PC with Windows 7 (64bits). Using IE 8 (32 bit version), I am unable to download emails attachments from my normal Yahoo account ([email protected]). I have read somewhere that this could be due to the fact that Yahoo uses Norton as antivirus scan for email attachments, and that this could clash with BT NetProtectPlus (McAfee under the bonnet). Is there an option I need to switch off (and if so which one / how) in BT NetProtectPlus in order for me to be able to download attachments via Yahoo mail ?
Please note that this used to work on my previous PC (Windowx XP).
Thanks for your help. This is getting really frustrating !
Hi. Welcome to the forums.
To be honest, there would not really be a clash between the products you've mentioned, because the online system using Norton is a server system and actioned before any download. There is possibly an option in BTNetprotect for "email scanning" or similar. This option can be turned off in the general case, since disk writes are covered anyway,
Have you tried another browser (e.g. Firefox, Opera or Safari) to see if the same conditions exist ?
Is there any particular error message or delay you are seeing ?
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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In the last month or so (probably late July early August), I have started having problems with email attachments and I have changed no settings. I have them set to save to my card and the size is set to Maximum in the email settings on both of my email accounts AND there is plenty of room on both the phone memory and my card. Most of them will not DOWNLOAD to the phone. I get a list of the attachments with the attachment name and the download arrow with an exclamation point and when I try to re-download they still won't download. This is becoming a major hinderance for my work because I am expected to be able to read these. Simple text documents, word doc's, excel spreadsheets, pdf's. On the same email from 9/12 I have a .doc and a .pdf that did download and another .pdf that did NOT. HAS THERE BEEN SOME DOCUMENT SIZE CHANGE or some other change that is causing this??? I rarely if ever had this happen before. Please help me...very frustrated.

dlcooper, that sounds frustrating! I'd love to help. What specific application are you using to download and view the email attachments? Let me suggest resetting the application. http://bit.ly/Rjsdjr Retest and let me know how it works out for you. Thanks!
AnthonyTa_VZW
VZW Support
Follow us on Twitter @VZWSupport

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No luck unfortunately
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http://kb.mozillazine.org/Filters_(Thunderbird)
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so i have created this intelligent mailbox in the apple mail in which mail from a certain sender which has been sent on a certain day (normally today) is filed. Would it be possible to create an automator/apple script file to download all attachments these files contain into a specific folder and to label that folder with the date (thus today's date).
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First try to do the same tasks in Safe Mode:
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
'''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
'''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
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+Save an attached photo to your Saved Photos album: Tap the photo, then tap
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Name/type of downloaded email attachments is changed to attachment.ashx or something similar

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