Nano 3g frozen in locked mode

Today while trying to update my music my Ipod froze. I tried to lock and unlock it. Now it is stuck in pause mode with the lock icon on the screen. I can't get it to unlock, play, turn off, nothing. It is stuck on and completely unresponsive. Any Ideas?

That would be great if the unlock button responded.
I have a frozen display, unlocking does not enable the buttons to allow reset and it will not mount.
And I have study material in it for my exam later this week...annoying but I can get other copies.
I think I will have to wait for the battery to go flat - the screen is still on so I hope this only takes a day or two.

Similar Messages

HELP! nano frozen in lock mode

Hi there,
While listening to my nano yesterday, as always I put it on hold to save power, and I accidentally dropped it on the floor face-down. Since then, the click wheel has been frozen in lock mode and is unresponsive. I have tried toggling the hold button back and forth many times, as well as trying to restart my ipod, in addition to letting it play until the point the battery dies and then connecting it to power (I read this may help?), all to no avail.
Are there any ideas as to how to solve this problem? Will this problem just stop on its own?
Please help! Thanks in advance.

Update: I just went upstairs to try the hold switch again, and I had this thought: this whole problem started when I dropped my iPod while it was on hold, so why can't I drop it again? So I smacked it (when I say smack, I really mean a little harder than a tap) a couple times on a hard surface and guess what? It works again! I'm sure this didn't solve the problem long-term and that I will need to get it repaired in the near future, but for now my problem is solved! I'm kind of afraid to touch the hold button now, though.
I might still send it in for repair just to avoid this happening again in the future, but only if it happens again in the next couple days/weeks.

Ipod frozen on lock mode

My ipod is frozen on lock mode and i have a big flight in a few hours what do i do?? My computer won't even reconize when my ipod is plugged in and neither does my ipod.

Important: If your iPod is frozen or won't turn on, it may be because iPod is paused or the Hold switch is in the locked position. If so, a lock symbol appears on the screen. Slide the Hold switch to the unlocked position and check the screen.
If your iPod is frozen or won't turn on, the steps to reset it vary by model. You can easily tell which iPod model you have if you're not sure.
Products AffectediPod nano, iPod mini, iPod
To reset an iPod with a Click Wheel, including:
iPod nano (4th generation)
iPod nano (3rd generation)
iPod nano (2nd generation)
iPod nano
iPod classic iPod (5th generation)
iPod with color display (iPod photo)
iPod (Click Wheel)
iPod mini
iPod mini (2nd generation)
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
To reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector)
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.
When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time are preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.
To reset iPod shuffle:
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position.
Tip: When iPod shuffle is off, the green stripe by the switch is not visible.
Wait 5 seconds.
Move the switch to the play in order or the shuffle position. The green stripe will be visible in either position. For iPod shuffle (2nd generation), slide the power switch on (and you can see the green stripe).

Please help. Nano is frozen and lock is visible in the display.

While listening to the music and the ipod locked (visible in the display)I tried to get the lock off. That was not possible. I tried to reset it, but that did not work either. (Menu and select button). By connecting or disconnecting from the computer will not help either.

Try the 5R's for iPod support (especially try restoring your iPod):
http://www.apple.com/support/ipod/five_rs/
If that won't help, return it to Apple/your nearest Apple Store, or request support online:
http://depot.info.apple.com/ipod/
Good luck!
Dell Dimension 4600 Windows XP iPod Nano 4GB White

Nano Frozen in Lock (hold) Mode

Sorry if this isn't the right place to post this - I'm new to this. Anyway-
My ipod nano is frozen. I know how to restart it normally; but the problem is that it's locked in off.
- I turned it off then locked it.
- I unlocked it and it wouldn't turn on.
- I tried to restart several times but got nothing.
- I plugged it into a charger and it comes on but you can't do anything since it's still locked.
- I tried switching the lock on and off but it was still stuck on lock.
- When I unplug the charger from the Nano it goes right back to off.
HELP!!!

Update: I just went upstairs to try the hold switch again, and I had this thought: this whole problem started when I dropped my iPod while it was on hold, so why can't I drop it again? So I smacked it (when I say smack, I really mean a little harder than a tap) a couple times on a hard surface and guess what? It works again! I'm sure this didn't solve the problem long-term and that I will need to get it repaired in the near future, but for now my problem is solved! I'm kind of afraid to touch the hold button now, though.
I might still send it in for repair just to avoid this happening again in the future, but only if it happens again in the next couple days/weeks.

Nano frozen in locked position

My nano is frozen in the locked position, therefore I cannot reset it. I have seen this question but no real answers. Should I just return the nano?

I bought my Son the Nano 4gb; anyway after about 1 week it completely froze. So I brought it to the Apple Store and they hooked it up to their computer and reset it; loosing everything of course but at least it was working. They also said if it kept happening to come in and return it. Now this morning it happened again; I tried numerous things and none of them seemed to work. I wanted to try plugging it in directly to the Wall adaptor. So as I am walking around the house looking for where my Son might have put the Wall Adapter it all of a sudden went on; I don't know if it's from the warmth of my hand or maybe my hand was squeezing something for a while; I am not really sure. One thing I did notice though is that both times that this freeze happened it was raining for days on end; so maybe it's sensitive to Humidity.
After doing a lot of research online this Freeze Problem seems to be a big issue with the Nano. And the Apple Store knew what to do right away like they were used to doing it. If there's a Bug with the Nano then Apple should fix it and recall it; replacing it with New Nano's.

Nano frozen in lock

My Nano is stuck in lock; it is all lit up and looks like it wants to work, but nothing happens. Have tried unlocking - it seems like the switch may not be making contact! Nothing shows up when I plug into the wall AND when I plug into the computer. It worked 2 weeks ago...now nothing. Help! Please???

okay i just read a couple more posts and i actually fixed it, so if you're having the same problem as me, maybe this will work.
"Have you tried resetting your iPod? Go ahead and try it again, just to make sure that you're doing it the correct way:
First, toggle your iPod's "Hold" switch back and forth a couple of times. (leave it on the white side of the switch area, which is the Off position)
Then, press and hold the Menu and Select (center) buttons together for 5-10 seconds.
You might need to try this quite a few times. For more effect, try connecting your iPod to a power source while you reset it."
I did that and it shut off, then turned back on, and now it works fine.
Good Luck!
Hope it works for you!

My 3rd generation nano is stuck in hold mode

My nano is stuck in lock/hold mode and the mode does not change once I toogle the stick. What should I do?

Have experienced the same problem. Assistance?

7th gen nano is frozen i did reset process and just stays at apple logo.

7th gen nano is frozen i did reset process and just stays at apple logo.

Hello zdeans,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPod only shows an Apple logo and doesn't start up
http://support.apple.com/kb/ts1399
Put iPod into Disk Mode.
iPod should appear in the iTunes Source pane and on the desktop or in a Finder window, or in the My Computer window.
If a message appears that says the volume could not be mounted and asks if you want to initialize the disk, choose to initialize iPod's disk. Use Mac OS Extended format (HFS Plus) if you have a Mac, or FAT32 if you have a Windows PC.
Warning: This process cannot be undone. All of your songs, videos, and other files will be deleted. Always make a backup of your important data.
Follow the steps to update or restore iPod. If you manually put iPod into Disk Mode it may need to be resetbefore you can use it.
Have a nice day,
Mario

Stuck on Lock mode

I've tried resetting it, I've held the buttons down, I've let it empty its battery (I left it alone for more than 42 hours, but there's no way for me to tell if it died), but it's still stuck on Locked mode. Not Screen Lock, though. It's really frustrating.
I've toggled the Hold switch and it appears fine other than being locked. It uploads into iTunes, which I have the newest version of, and I can update it and stuff, it just is locked and I can't get into it.
Please help!

i got a big problem with my ipod nano(1st gen.
One night i accidentally fell it from my bed. it has a case not a silicon but a hard plastic one. when i took it from the floor, nothing appeared on the screen when i decided to connect it to the computer. when it was connected it turned on and the logo appeared but the problem is the hold logo/lock logo appeared even it was not on hold. i mean the slide button is on unhold. so i can't play or use it. i already tried to toggle the sitch and restore its factory settings still nothing happenned. Can anyone who experienced the same problem i hadalready solved this prob, help me to fix this... i miss playing songs...thank's a lot

My Ipod is stuck in lock mode?

My Ipod is stuck in lock mode?

Did you read the PDF user manual for your model iPod Nano?

8GB ipod touch is frozen or lock.

8GB ipod touch is frozen or lock my daughter got it in sept there is not water damage or anythin i went to charge ,the screen went blue it won't charge.Please i need help fixing it.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Email notifications no longer don't appear on iphone 4s - iOS 7.0.4 locked mode.

Email notifications no longer don't appear on iphone 4s - iOS 7.0.4 locked mode.

Thank you, razmee209! I must have checked everything 1,000,000 times, but when I just rechecked settings - notification - mail, I now see that Alerts -- both Show in Notification Center and Show on Lock Screen -- were turned off. Can't believe I missed that, so THANK YOU!

My iphone was stolen, I used find my iphone app, and found that it was offline, however when tried locking mode option, I pressed remove device by mistake. Is there any way I can restore the iphone to my icloud/ apple Id again? No manual backup on laptop

My iphone was stolen, I used find my iphone app, and found that it was offline, however when tried locking mode option, I pressed remove device by mistake. Is there any way I can restore the iphone to my icloud/ apple Id again? No manual backup on laptop

The phone will automatically re-appear when it connects to the Internet. However, don't get your hopes up, as thieves know this & will make sure your phone never re-connects so you can locate it.

Is there a way to answer Voip calls such as Bria while the phone is in locked mode?

We are using Voip Apps such as Bria and Avaya OneX portal with Voip client enabled for SIP extensions back to Avaya IP Office, the issue is that Apple will not allow the answer splash screen to pop up while the phone is in locked mode..
On a smartphone you can lock the screen (for security reasons) and to unlock you need to enter a pin or password to get access to the phone. On a native cellular call the ability to answer the call is provided on the lock screen so that the user does NOT have to unlock the phone to answer the call. What this customer/partner is complaining about is with our VoIP portion of the application when an incoming call comes in and your phone is locked you cannot answer the call until you unlock the phone.    The issue is that Apple does NOT let application developers bypass the phones locked screen. Call it security or whatever you want this is something that don’t make available. Like I mentioned other VoIP applications like Counterpath suffer from the same Operating System limitation.
So a couple things:
1.       This is not a Bug it’s an operating system limitation.
2.       If this is that key for a user the only options are to turn off the lock screen or switch to Android (which does allow this).
Totally agree with the customers complaint there just isn’t much we can do. We can try to complain to Apple again however that is not going to yield anything.
Is there any way to get around this?
Thanks,
Kelvin

I'm going to give up on Apple if they don't change this soon. It worked before, answered like a regular phone call (slide to answer). But since IOS7 i really dont like my Iphone anymore. Looking around for alternatives.

Nano 3g frozen in locked mode

Similar Messages

Maybe you are looking for