Need 10.7 to sync my new iPhone 5 and new iPad 4 with my Mac Book Pro, but it's 10.5.8? What do I do?
I need OS 10.7 to sync my new iPhone 5 and new iPad 4 with my Mac Book Pro, but my MBPro has 10.5.8? What do I do? I want to fix my problem now, but it wants me to purchase the Snow Leopard software and wait for it to be delivered. Why can't I purchase it and then download? Any ideas?
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion — System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.
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TerryReynar wrote:
How to get the iphone 5c to pair with my mac book pro
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It doesn't "pair".
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It was telling you that you needed Mac OS 10.6.8 or later, not itunes 10.6.8
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In order to get those to work you will have to upgrade to Snow Leopard 10.6.8.
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
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and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
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Is it possible to sync two different iphones and an ipad on only one computer?
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My husband has an iphone 4 & ipad. I have an iphone 4S. We both use the same itunes account. We are having trouble w/ all of our contacts/calendars & info getting all mixed up. We want to both use the same itunes account & apple id so that we dont have to separatley repurchase everything. Can anyone help us w/ this issue? Are we obligated to buy another computer so that we each have one--or is there some way around it? Thanks!!http://support.apple.com/kb/HT1495
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From Readers Digest-February, 2005
How to Complain
You call customer service to complain about a product, and you hang up angrier than when you started. That’s customer rage, a feeling experienced by millions of people with a major complaint, says Scott Broetzmann, president an American firm that tells companies how to offer the best customer service. His secrets to getting good service:
Have a goal
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Focus on one problem, and be succinct.
Stick with it
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Skip ultimatums
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Plead your case
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Iphone Sync Support wrote:
Thanks but this is not what I am looking for. I am looking for the settings - setting that allows our iphone to auto sync with your mac book when you make a puchase on either device.
You aren't going to sync with my MacBook when I make a purchase.
And you are not going to autosync your iPod with the MacBook unless you tell it to sync or plug it in.
You can enable Automatic downloads when you make a purchase.
iTunes settings > Store.
When you make a purchase, it will automatically download that purchase to devices set up the same way.
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Is the new ipad air compatible for syncing,etc., with a mac book pro using snow leopard ( MacOSX, 10.6.8)?
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The Problem/s
1. I am unable to sync my iPhone 4S with my Mac Book Pro, either by cable, wifi or bluetooth
2. iTunes will initiall open and briefly identifies the iPhone in the Device section in iTunes.
3. When iTunes starts to read the iPhone (displaying the spinning wheel), it immediately then quits and
4. Opens a 'dialogue box' which displays the message "iTunes Quit Unexpectedly"
5 The dialoge box offers the following button options to:-
'Show Details'
The 'Show Details' button will open and display a list of the 'Problem Details and System Configeration'. To the average user the information is useless, as one doesn't know what to look for to solve the problem. This is a long and detailed report (too long to include in this message), which includes information such as:-
Crashed Thread: 20
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000006f0
'OK'
The 'Ok' button simply quits and closes the dialogue box
'Reopen'
The 'Reopen' button will again reopen iTunes, briefly showing that it is trying to read the iPhone in the Devices section, but then returns again to display the same dialogue box.
Other Information
1. iTunes will still start normally once the USB cable is removed from the Mac book Pro, but crashes again once the USB cable is reattached to the computer
Any advice or help offered would be greatly appreciated.
Sincerely
Rob
Message was edited by: RobmanricoHi there anaqeed,
I would recommend taking a look at the troubleshooting steps found in the article below.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W.
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