Need a shipping label to send back old Edge Up Phone

I never recieved my Edge Up shippling label to send back my old phone. First of all it never arrived in the mail with my new phone like it was suppose to. Then I went to my local verizon store where they called into customer support and finally talked to someone and were suppose to ship a label out and arrive to me in 3-5 business days. Well 6 business days later I finally get mail from Verizon but all that was in there was the little bag that you put your old phone in and not the shipping label. I had revieved the bag before when I got my new phone and now they sent me another bag BUT I NEED A SHIPPING LABEL!! It's frustrating that i have to put so much effort into getting a shipping label and would appreciate any help I could get.

We don't want you to be frustrated. Please accept our apologies for the delay. As long as you are registered at Verizon Wireless.com, Please use this link http://vz.to/1IrN1fP bobbyn_vzw Follow us on Twitter @VZWSupport

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How do I go about getting a return shipping label to send in my old edge phone?

I placed two orders online to upgrade two of my lines to edge and I did not receive a return shipping label for either package. I checked my Documents and Receipts section in MyVerizon and there is no printable shipping label available. Should I call customer service and inquire what I should do about this? I would also like to know if I have to ship both phones separately or can I just ship them back together?
Thank You,

davidhuang92,
Thank you for contacting us in regards to returning your Edge device. You came to the right place. Here are all of our Return/Exchange procedures; http://www.verizonwireless.com/b2c/footer/returnProcedure.jsp.
The most important information being about midway down the page for you;
"If you have lost your return-shipping label, you can print a new one from your order history within My Verizon."
This should do the trick for you! I know you said you checked the Documents and Receipts, but try checking your order history. Let us know if you need anything else.
TrevorC_VZW
Follow us on Twitter @VZWSupport

HT201436 How can i delete the messages on my phone. I need to disable it to send back to the replacement warranty place. they told me i had to disable the phone. the type of phone i have is a Samsung Galaxy Centura android powered 3.5 touchscreen, android

How can I delete my voice mail messages on my Samsung Galaxy Centura cause i need to send it into warranty replacement, and they say I need to disable my phone. The recording just says its full and won't let me listen to any messages. When I call my voicemail it asks me to enter my password, but the keyboard won't come up.
Is there a way I can call from another phone and get my messages and erase them, before sending the phone off to warranty.I don't want my personal info tampered with.

If you have a Samsung phone why are you asking in an Apple iPhone forum?

It has been 2 weeks waiting for my recycle/shipping envelope to send back my iphone 4??

any idea when i will get it -and why in the world can't we get thru by phone to a phone company -crazy! I have been trying for 4 days now. I have a submission number but have yet to receive envelope...i got my phone already?

I know receiving your Trade in Shipment envelopes is important, lyndr! Due to an immense amount of orders this process can take more time then expected. I know getting our hands on the gift cards is important to offset the phone cost but I do want to mention that you have until 12/1/14 to return your phone. In the meantime, you can continue to inquire here:http://vz.to/1vv5AdM.
PLease let us know if you further questions.
TanishaS1_VZW
Follow us on Twitter@VZWSupport

I can't print my shipping label after requested send in service from apple. Why?

I requested send in service for my iPhone 4s. My credit card already been charged. But I cant print the shipping label to send my phone to apple. Please help.

You have a printer? If yes, please explain what steps did or did not work. If not, contact Apple support and ask them to send a box with a label:
http://www.apple.com/support/iphone/repair/other/

Edge Turn-In Shipping Label

I need a shipping label to turn in my old phone used for Edge up. The label links included in the recent order under my verizon only include links for returning the new phone. I need a link that prints a label for a turn-in phone, not a return (phone has a problem and I don't want it) label. I never received a shipping label with the phone and need to get this back to avoid paying fees...All links mentioned in other threads just take me to my order and the labels are not what I need. The email from verizon to send in my phone only takes me to Edge FAQ, which does not go over the turn in process. Help please.

The labels on the order do not indicate Edge. There is a label to return the phone I just received and some ones below that that require a reason for the return. Edge turn in is not an option. Nor does it state the Device ID of the turn in.
Perhaps to eliminate confusion, as from this forum site I see many threads on this, add Edge turn in to the options. In order to get a label to print I had to arbitrarily pick a fault reason in addition to writing my Device ID and Info on the details line.

How do i print the shipping label for repair?

I'm on the Apple Support Repair status section and i cannot see where to print the shipping label to send via post? Any ideas? They said on phone there would be a link but I cannot see one?

Yes, I'd start by contacting Verizon Customer Service, first.
If you fail to contact them before your phone is shipped out, call FedEx Customer Service, explain the situation, provide the tracking number, and have the address changed. I know FedEx does it, as I've had to do it with signed orders in the past.

Good morning a few weeks ago I send the request for the replacement program of my ipod nano 1st generation and they sent me the shipping box but I did not get the label to go back, and I can not return it , i need to you sent me again the box for retu

Good morning a few weeks ago I send the request for the replacement program of my ipod nano 1st generation and they sent me the shipping box but I did not get the label to go back, and I can not return it , i need to you sent me again the box for return the ipod

Best thing would be to call Apple up again, and let them what has happened and they'll help you!

I signed up for the edge program and need to send back my old phone. The instructions say I need to put it in the edge bag provided with my new phone order, but no bag is in the box. Can I get one at a store? Please respond!!

I signed up for the edge program and need to send back my old phone. The instructions say I need to put it in the edge bag provided with my new phone order, but no bag is in the box. Can I get one at a store? Please respond!!

monkeybuttqueen,
Thank you so much for reaching out to us today. I hope you are enjoying the new device! I do apologize that you didn't get the proper info sent to you to send back your old device. You can always print a label online from My Verizon. You can do that at www.verizonwireless.com/printlabel Pleaes keep us posted if you have any questions or concerns.
KevinR_VZW
Follow us on Twitter @VZWSupport

Hi! How can I change the shipping address for the program of replacement of the 1 generation ipod nano? I've already received the empty box and now I should send back the old ipod but I'd like to receive the new one to another address. Thank you.

Hi! How can I change the shipping address for the program of replacement of the 1 generation ipod nano? I've already received the empty box and now I should send back the old ipod but I'd like to receive the new one to another address. Thank you.

I would contact Apple directly and have them work with to get the iPod shipped to a new/different address.
http://www.apple.com/contact/
B-rock

I ordered two iphone 6 devices on 10/1/2014, one has shipped and will arrive tomorrow, the other is still saying ship by 10/24. Others have already gotten their phones and I am still waiting, even received the envelope to send my old phone back for trade

I ordered two iphone 6 devices on 10/1/2014, one has shipped and will arrive tomorrow, the other is still saying ship by 10/24. Others have already gotten their phones and I am still waiting, even received the envelope to send my old phone back for trade in program but still no word on my iphone shipment? What is going on?

Hi Brian1676,
I am sure that you are excited about the arrival of your new phones. I don't blame you! We are certainly working hard to get these out as fast as we get shipments in from Apple. Have you checked your order status' here: http://bit.ly/RjmCUB? This is the most up to date information that we have available. Once the device becomes available in our warehouse, we will ship it out to you. I hope you receive it soon!
JenniferH_VZW
Follow us on Twitter @VZWSupport

Do I have to send my old computer bottom back to apple with the prodct replament program?

Do I have to send my old bottom back from my macbook to apple if I got the new one shipped to me from the product replacement program? The shipping label sent with it said there would be no charge if I didn't send it back but also the booklet inside said all old parts have to be sent back. So I'm a little confused.

Get your information straight from the horse's mouth. Contact Apple using www.apple.com/support/contact if you are in a country that supports it or call the appropriate phone number on this page.
Generally Apple requires the machine they are replacing to be sent back, usually before they send out the new one, but no one here can know the specifics of your situation.
Best of luck.

Why can't i download usps' java, in order to select my printer and print shipping labels? btw, how do i get firefox 4.o back, since i can't use google toolbar, i want to change back

The java applet will not download and allow me to select my printer, so as to print my shipping label from the US postal service.
Also, can no longer use google toolbar, all my bookmarks with
the ff 5.0, so prefer to go back to the ff 4.0.

Not a good idea to post a phone number in a forum. Anyone with access to the forum now has your phone number. Return to the forum, sign-in, click "Edit" to the right of your post and remove that phone number.
Many users have restored the functionality of Google toolbar by installing the '''''Add-on Compatibility Reporter''''' extension. Google needs to test the toolbar in Firefox 5 and change one line of their code to make it compatible with Firefox 5.
Add-on Compatibility Reporter: https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/
You either do not have Java installed or you have it disabled in Add-ons > Plugins. See if you have Java Platform SE ''version number'' installed there. If there and disabled, click the "Enable" button and try the site again. If not, install Java.
#'''Install or Update the [[Java]] plugin''' to the latest version.
#*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
#**'''''Be sure to <u>un-check the Yahoo Toolbar</u> option during the install if you do not want it installed.
#*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Java#Multiple_Java_Console_extensions
#*Java Test: http://www.java.com/en/download/help/testvm.xml

Do I need to ship back my 7.0 and 7.1 disks?

When I order the crossgrade, do I need to ship back my 7.0 disks?
Not a problem if I do...but I'm not paying for shipping if I have to ship it back.
Patrick
iMAC Intel Core Duo 20" Mac OS X (10.4.4) 1.5G Ram

It has been determined that if you own the Pro version of Logic, you don't need to send anything back. The only people who need to return discs are those that have Express because they do not utilize the XSKey.

I have a first gen ipod which is being recalled, and after going thru the process of registering my ipod I did not receive a barcode to send my old ipod back to apple with. I wasn't sure if apple would send me some packaging to return the ipod.

I have a first generation ipod nano which is being recalled, and after going thru the registration process was meant to get a barcode to send the old nano back with but it was blank. In the registration process it also mentioned about apple sending out packaging to return the old ipod. Just wondering if anyone has been thru this process and can offer advice?

Yes they will send you a box with return label. I have been waiting for a month for a box. Just got off the phone with customer service and they said it would be another 3-4 weeks before I receive a box for replacement. Once I send it in it will take another 6 weeks to get the replacement after they receive it. I also hear it a 1st gen nano that will be the replacement.Apple says they were overwhelmed by the response to the recall. Looks like they dropped the ball when they have to spend the money!

Need a shipping label to send back old Edge Up Phone

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