Need help in configuring work email

recently purchased 8310 curve. i have tried configuring using outlook web access option and outlook exchange option but some how not able to connect ot the server. have been able to configure yahoo email address.
Message Edited by asv on 08-20-2009 03:09 PM

Welcme to the cmmunity supprt frums
Here is a work around i found from this link
http://supportforums.blackberry.com/rim/board/message?board.id=8100&message.id=13612#M13612
The workaround is as follows:
1. log in to BIS
2. set up a new account
3. enter email ONLY - do not enter the password; hit next
4. choose "I will provide the settings to add this email account."; hit next
5. choose "This is my work email account."; hit next
6. Yea! Now you can choose "I can access my email account using a Web browser (Outlook® Web Access)" and hit next
7. Fill in the web access url (remember the https if it's secure), user name etc.; hit next
Nurse-Berry
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running-conf --- Working normal Client to Site VPN without internet access/split tunnel
ASA Version 8.2(1)
hostname ciscoasa
domain-name cisco.campus.com
enable password xxxxxxxxxxxxxx encrypted
passwd xxxxxxxxxxxxxx encrypted
names
interface GigabitEthernet0/0
nameif internet1-outside
security-level 0
ip address 1.1.1.1 255.255.255.240
interface GigabitEthernet0/1
nameif internet2-outside
security-level 0
ip address 2.2.2.2 255.255.255.224
interface GigabitEthernet0/2
nameif dmz-interface
security-level 0
ip address 10.0.1.1 255.255.255.0
interface GigabitEthernet0/3
nameif campus-lan
security-level 0
ip address 172.16.0.1 255.255.0.0
interface Management0/0
nameif CSC-MGMT
security-level 100
ip address 10.0.0.4 255.255.255.0
boot system disk0:/asa821-k8.bin
boot system disk0:/asa843-k8.bin
ftp mode passive
dns server-group DefaultDNS
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same-security-traffic permit intra-interface
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object-group network www-inside
object-group network www-outside
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object-group service pop3
object-group service smtp
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object-group service http-s
object-group service pop3-110
object-group service smtp25
object-group service udp53
object-group service ssh
object-group service tcp-port
object-group service udp-port
object-group service ftp
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access-list CAMPUS-LAN extended permit tcp 172.16.0.0 255.255.0.0 any eq ssh
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access-list CAMPUS-LAN extended permit udp 172.16.0.0 255.255.0.0 any eq domain
access-list CAMPUS-LAN extended permit tcp 172.16.0.0 255.255.0.0 any eq smtp
access-list CAMPUS-LAN extended permit tcp 172.16.0.0 255.255.0.0 any eq pop3
access-list CAMPUS-LAN extended permit ip any any
access-list csc-acl remark scan web and mail traffic
access-list csc-acl extended permit tcp any any eq smtp
access-list csc-acl extended permit tcp any any eq pop3
access-list csc-acl remark scan web and mail traffic
access-list INTERNET2-IN extended permit tcp any host 1.1.1.2 eq 993
access-list INTERNET2-IN extended permit tcp any host 1.1.1.2 eq imap4
access-list INTERNET2-IN extended permit tcp any host 1.1.1.2 eq 465
access-list INTERNET2-IN extended permit tcp any host 1.1.1.2 eq www
access-list INTERNET2-IN extended permit tcp any host 1.1.1.2 eq https
access-list INTERNET2-IN extended permit tcp any host 1.1.1.2 eq smtp
access-list INTERNET2-IN extended permit tcp any host 1.1.1.2 eq pop3
access-list INTERNET2-IN extended permit ip any host 1.1.1.2
access-list nonat extended permit ip 172.16.0.0 255.255.0.0 172.16.0.0 255.255.0.0
access-list DNS-inspect extended permit tcp any any eq domain
access-list DNS-inspect extended permit udp any any eq domain
access-list capin extended permit ip host 172.16.1.234 any
access-list capin extended permit ip host 172.16.1.52 any
access-list capin extended permit ip any host 172.16.1.52
access-list capin extended permit ip host 172.16.0.82 host 172.16.0.61
access-list capin extended permit ip host 172.16.0.61 host 172.16.0.82
access-list capout extended permit ip host 2.2.2.2 any
access-list capout extended permit ip any host 2.2.2.2
access-list campus-lan_nat0_outbound extended permit ip 172.16.0.0 255.255.0.0 192.168.150.0 255.255.255.0
pager lines 24
logging enable
logging buffered debugging
logging asdm informational
mtu internet1-outside 1500
mtu internet2-outside 1500
mtu dmz-interface 1500
mtu campus-lan 1500
mtu CSC-MGMT 1500
ip local pool vpnpool1 192.168.150.2-192.168.150.250 mask 255.255.255.0
ip verify reverse-path interface internet2-outside
ip verify reverse-path interface dmz-interface
ip verify reverse-path interface campus-lan
ip verify reverse-path interface CSC-MGMT
no failover
icmp unreachable rate-limit 1 burst-size 1
asdm image disk0:/asdm-621.bin
no asdm history enable
arp timeout 14400
global (internet1-outside) 1 interface
global (internet2-outside) 1 interface
nat (campus-lan) 0 access-list campus-lan_nat0_outbound
nat (campus-lan) 1 0.0.0.0 0.0.0.0
nat (CSC-MGMT) 1 10.0.0.5 255.255.255.255
static (CSC-MGMT,internet2-outside) 2.2.2.3 10.0.0.5 netmask 255.255.255.255
access-group INTERNET2-IN in interface internet1-outside
access-group INTERNET1-IN in interface internet2-outside
access-group CAMPUS-LAN in interface campus-lan
access-group CSC-OUT in interface CSC-MGMT
route internet2-outside 0.0.0.0 0.0.0.0 2.2.2.5 1
route internet1-outside 0.0.0.0 0.0.0.0 1.1.1.5 2
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
dynamic-access-policy-record DfltAccessPolicy
aaa authentication ssh console LOCAL
aaa authentication enable console LOCAL
http server enable
http 10.0.0.2 255.255.255.255 CSC-MGMT
http 10.0.0.8 255.255.255.255 CSC-MGMT
http 1.2.2.2 255.255.255.255 internet2-outside
http 1.2.2.2 255.255.255.255 internet1-outside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart
crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto ipsec transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac
crypto ipsec transform-set ESP-DES-SHA esp-des esp-sha-hmac
crypto ipsec transform-set ESP-DES-MD5 esp-des esp-md5-hmac
crypto ipsec transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac
crypto ipsec transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac
crypto ipsec transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac
crypto ipsec transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac
crypto ipsec transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac
crypto ipsec transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac
crypto ipsec security-association lifetime seconds 28800
crypto ipsec security-association lifetime kilobytes 4608000
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set pfs group5
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5
crypto map internet2-outside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
crypto map internet2-outside_map interface internet2-outside
crypto ca trustpoint _SmartCallHome_ServerCA
crl configure
crypto ca certificate chain _SmartCallHome_ServerCA
certificate ca xyzxyzxyzyxzxyzxyzxyzxxyzyxzyxzy
        a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
    a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
    a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
    a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
    a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
    a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
    a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
    a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
    a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
    a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
    a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
    a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
    a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
    a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
    a67a897as a67a897as a67a897as a67a897as a67a897as
quit
crypto isakmp enable internet2-outside
crypto isakmp policy 10
authentication pre-share
encryption aes
hash md5
group 2
lifetime 86400
telnet 10.0.0.2 255.255.255.255 CSC-MGMT
telnet 10.0.0.8 255.255.255.255 CSC-MGMT
telnet timeout 5
ssh 1.2.3.3 255.255.255.240 internet1-outside
ssh 1.2.2.2 255.255.255.255 internet1-outside
ssh 1.2.2.2 255.255.255.255 internet2-outside
ssh timeout 5
console timeout 0
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
webvpn
group-policy VPN_TG_1 internal
group-policy VPN_TG_1 attributes
vpn-tunnel-protocol IPSec
username ssochelpdesk password xxxxxxxxxxxxxx encrypted privilege 15
username administrator password xxxxxxxxxxxxxx encrypted privilege 15
username vpnuser1 password xxxxxxxxxxxxxx encrypted privilege 0
username vpnuser1 attributes
vpn-group-policy VPN_TG_1
tunnel-group VPN_TG_1 type remote-access
tunnel-group VPN_TG_1 general-attributes
address-pool vpnpool1
default-group-policy VPN_TG_1
tunnel-group VPN_TG_1 ipsec-attributes
pre-shared-key *
class-map cmap-DNS
match access-list DNS-inspect
class-map csc-class
match access-list csc-acl
policy-map type inspect dns preset_dns_map
parameters
message-length maximum 512
policy-map global_policy
class csc-class
csc fail-open
class cmap-DNS
inspect dns preset_dns_map
service-policy global_policy global
prompt hostname context
Cryptochecksum: y0y0y0y0y0y0y0y0y0y0y0y0y0y
: end
Neither Adding dynamic NAT for 192.168.150.0/24 on outside interface works, nor does the sysopt connection permit-vpn works
Please tell what needs to be done here, to hairpin all the traffic to internet comming from VPN Clients.
That is I need clients conected via VPN tunnel, when connected to internet, should have their IP's NAT'ted against the internet2-outside interface address 2.2.2.2, as it happens for the Campus Clients (172.16.0.0/16)
I'm not much conversant with everything involved in here, therefore please be elaborative in your replies. Please let me know if you need any more information regarding this setup to answer my query.
Thanks & Regards
maxs

Hi Jouni,
Thanks again for your help, got it working. Actually the problem was ASA needed some time after configuring to work properly ( ?????? ). I configured and tested several times within a short period, during the day and was not working initially, GUI packet tracer was showing some problems (IPSEC Spoof detected) and also there was this left out dns. Its working fine now.
But my problem is not solved fully here.
Does hairpinning model allow access to the campus LAN behind ASA also?. Coz the setup is working now as i needed, and I can access Internet with the NAT'ed ip address (outside-interface). So far so good. But now I cannot access the Campus LAN behind the asa.
Here the packet tracer output for the traffic:
packet-tracer output
asa# packet-tracer input internet2-outside tcp 192.168.150.1 56482 172.16.1.249 22
Phase: 1
Type: ACCESS-LIST
Subtype:
Result: ALLOW
Config:
Implicit Rule
Additional Information:
MAC Access list
Phase: 2
Type: FLOW-LOOKUP
Subtype:
Result: ALLOW
Config:
Additional Information:
Found no matching flow, creating a new flow
Phase: 3
Type: ROUTE-LOOKUP
Subtype: input
Result: ALLOW
Config:
Additional Information:
in   172.16.0.0      255.255.0.0     campus-lan
Phase: 4
Type: ROUTE-LOOKUP
Subtype: input
Result: ALLOW
Config:
Additional Information:
in   192.168.150.1   255.255.255.255 internet2-outside
Phase: 5
Type: ACCESS-LIST
Subtype: log
Result: ALLOW
Config:
access-group internnet1-in in interface internet2-outside
access-list internnet1-in extended permit ip 192.168.150.0 255.255.255.0 any
Additional Information:
Phase: 6
Type: IP-OPTIONS
Subtype:
Result: ALLOW
Config:
Additional Information:
Phase: 7
Type: CP-PUNT
Subtype:
Result: ALLOW
Config:
Additional Information:
Phase: 8
Type: VPN
Subtype: ipsec-tunnel-flow
Result: ALLOW
Config:
Additional Information:
Phase: 9
Type: NAT-EXEMPT
Subtype: rpf-check
Result: ALLOW
Config:
Additional Information:
Phase: 10
Type: NAT
Subtype:
Result: DROP
Config:
nat (internet2-outside) 1 192.168.150.0 255.255.255.0
match ip internet2-outside 192.168.150.0 255.255.255.0 campus-lan any
    dynamic translation to pool 1 (No matching global)
    translate_hits = 14, untranslate_hits = 0
Additional Information:
Result:
input-interface: internet2-outside
input-status: up
input-line-status: up
output-interface: internet2-outside
output-status: up
output-line-status: up
Action: drop
Drop-reason: (acl-drop) Flow is denied by configured rule
The problem here as you can see is the Rule for dynamic nat that I added to make hairpin work at first place
dynamic nat
asa(config)#nat (internet2-outside) 1 192.168.150.0 255.255.255.0
Is it possible to access both
1)LAN behind ASA
2)INTERNET via HAIRPINNING
simultaneously via a single tunnel-group?
If it can be done, how do I do it. What changes do I need to make here to get simultaneous access to my LAN also?
Thanks & Regards
Abhijit

Configuring Work Email Address Problems

Hi,
Forgive me if this has been posted (I trawled google but to no avail). I'm having problems setting up my work email on the BB Curve 8520, while my hotmail address set up fine. My boss has his work email set up on his, just by typing email and the password.
The email, password, mail server etc are all correct yet it continually tells me its invalid and sends the following email to the account:
"Your attempt to configure the BlackBerry Internet Service to deliver mail to your BlackBerry device from this email account was unsuccessful. This email provides instructions to help with the email account set up." etc
I rang Orange (UK) but they weren't particularly helpful, basically telling me to use the Blackberry Internet Service (which I've done over 10 times!) Has anyone else had this problem? How was it resolved?

Hi and Welcome to the Forums!
Via the on-device BIS interface, I've never been successful at configuring an OWA email account (I am assuming you are using OWA...you only said "work email", leaving us to guess what it is. If I have guessed wrongly, stop now and tell us what it is.) Only via the carrier BIS website (from PC/Browser) have I been successful. You can find your's here:
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F
Next, use this KB for configuration. Be very very careful with the settings...they are tricky. Especially the Mailbox Name. The last time I did one, it took me like 6 tries of different combinations to come across the correct settings. Don't try something you've tried before...if it did not work once, it is unlikely that it'll work another time.
You could also look at your bosses settings to see what worked in that case.
When all else fails, contact your carrier and see if they can configure it for you.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Need help setting up Comcast email through Exchange

I'm having trouble setting up my comcast email on my iPhone through the Exchange. It looks like everything is setup fine. I've even received some emails on my phone, but then they suddenly disappear and it says I have no mail. Another person in my office is having the exact same problem. Comcast Business sent our office an email that they had upgraded from Microsoft Exchange 2007 to Microsoft Exchange 2010. Any suggestions?

I have Comcast email through an Exchange account on all of my iDevices. I received the email that the service is going to be upgraded to MS Exchange 2010, but I have not received notice that it has officially changed yet.
Have you seen this? I don't think that the steps are any different than what they were for MS Exchange 2007, but take a look.
http://businesshelp.comcast.com/help-and-support/email/connecting-iphone-to-emai l-account/
This is copied from the FAQ website.
http://businesshelp.comcast.com/help-and-support/email/microsoft-exchange-2010-m igration-email-sharepoint#email
5. How do I configure mobile devices to access my Exchange account?
For mobile device configuration information, please see the mobile device setup articles for iPhone, iPad, Android,BlackBerry or Windows Phone. If after the migration to Exchange 2010 you cannot access your email through your mobile device only, you may need to re-configure your mobile-device access.

Need help with home work see what you got

1. The MEMBERS table has the phone number broken into three fields:
   CountryCode - e,g., '1' for the United States
   AreaCode - e.g., three digits for the United States
   Phone - e.g., 7 digits, with or without a dash between the first three digits (Exchange) and last four digits (Line)
   Any or all of the fields may be missing (null) or blank or contain only spaces.
   Write a T-SQL statement to concatenate the three fields into a complete phone number
   with the format: CountryCode(AreaCode)Exchange-Line, e.g., 1(816)123-4567
   If no Phone is present, return a blank string.
   If no area code is present, return only the Phone number. Do not return an empty pair of parentheses or the CountryCode.
2. The PERSON_CAMPAIGN table contains a row for each war/conflict the member served in. A member may have served in multiple conflicts
   For this purpose, each row contains:
   PersonID - unique member identifier
   Campaign - name of war/conflict
   Write a T-SQL statement to return one row per member with all campaigns concatenated into a single field and separated by commas
   E.g., PersonID    Campaigns
         12345678    Global War on Terror, Iraq, Afghanistan
3. The MEMBER_STATISTICS table contains one row per post.
   For this purpose, each row contains the post's:
   Division - a way of grouping posts by their member size
   Department - the state in which the post is located
   PostNumber - unique post identifier
   Reinstated - count of members whose annual subscription had lapsed for at least two years but who have now subscribed for the current year
   Write a T-SQL statement to determine the top ten posts in each division based on the number of reinstated members, with a minimum of 50 reinstated members.
   Rank them by highest to lowest reinstated count.
   Return their Division, Rank, Department, PostNumber, Reinstated

I got 3 home work questions think i have the first two need help with the last one please.
Kinda stuck on #3 hard I can see data not sure witch to sum or count?
1. The MEMBERS table has the phone number broken into three fields:
CountryCode - e,g., '1' for the United States
AreaCode - e.g., three digits for the United States
Phone - e.g., 7 digits, with or without a dash between the first three digits (Exchange) and last four digits (Line)
Any or all of the fields may be missing (null) or blank or contain only spaces.
Write a T-SQL statement to concatenate the three fields into a complete phone number
with the format: CountryCode(AreaCode)Exchange-Line, e.g., 1(816)123-4567
If no Phone is present, return a blank string.
If no area code is present, return only the Phone number. Do not return an empty pair of parentheses or the CountryCode.
ANSWER******************
Notes: created a funtion to format the phone
Then used the this function in a select to concatenate Phone
CREATE FUNCTION dbo.FORMATPHONE (@CountryCode int, @AreCode int, @Phone VARCHAR(14))
RETURNS VARCHAR(14)
AS BEGIN
DECLARE @ReturnPhone VARCHAR(14)
DECLARE @NewPhone VARCHAR(14)
-- Note case sets newphone to null if phone null or '' also to see if phone has '-' in it if not inserts into newphone
case
when @Phone is null or @Phone = ''
Then SET @NewPhone = Null
when @Phone = substring(@Phone,4,1)='-'
Then SET @NewPhone = @Phone
else
SET @NewPhone = substring(@Phone,1,3)+'-'+ substring(@Phone,4,4)
End
case
when @NewPhone is null then SET @ReturnPhone = @NewPhone
elese case
when @AreCode is null or @AreCode = '' then SET @ReturnPhone = @NewPhone
else
SET @ReturnPhone = @CountryCode + '(' + @AreCode + ')' + @NewPhone
END
END
RETURN @ReturnPhone
END
select dbo.FORMATPHONE(CountryCode,AreCode,Phone)
from MEMBERS
2. The PERSON_CAMPAIGN table contains a row for each war/conflict the member served in. A member may have served in multiple conflicts
For this purpose, each row contains:
PersonID - unique member identifier
Campaign - name of war/conflict
Write a T-SQL statement to return one row per member with all campaigns concatenated into a single field and separated by commas
E.g., PersonID Campaigns
12345678 Global War on Terror, Iraq, Afghanistan
ANSWER******************
SELECT PersonID,
STUFF(( SELECT ',' + Campaign AS [text()]
FROM PERSON_CAMPAIGN
WHERE (PersonID = Results.ID)
FOR XML PATH('')
), 1, 1, '' )
AS Campaigns
FROM PERSON_CAMPAIGN Results
3. The MEMBER_STATISTICS table contains one row per post.
For this purpose, each row contains the post's:
Division - a way of grouping posts by their member size
Department - the state in which the post is located
PostNumber - unique post identifier
Reinstated - count of members whose annual subscription had lapsed for at least two years but who have now subscribed for the current year
Write a T-SQL statement to determine the top ten posts in each division based on the number of reinstated members, with a minimum of 50 reinstated members.
Rank them by highest to lowest reinstated count.
Return their Division, Rank, Department, PostNumber, Reinstated

I need help backing up my emails so as not to loose them in order to create a new imap account. Anyone????

I need help to back up my current emails. I am trying to create an imap email account and i dont want to loose my emails in the process. Anyone???

Hi ricknz,
I suggest using Header and Footer rows, which are very useful in Numbers.
Say you start with this table:
Convert the first row to a header row:
Convert the last row to a Footer Row:
Add a sum formula in the Footer Row:
Then when you add values in the following rows the sum will adjust automatically and the table will expand as you add more data:
SG

Day one of my new MacBook Pro & I desparately need help with calendar and email

It's day one of my new relationship with a Mac, and I need help! I'd like to use microsoft exchange to sync my calendars to iCal & my emails the way I currently do with my iPhone 4 and iPad 2. The problem is that all I get are error messages. They either say that communication with the server cannot be established or communication to ports 80 & 440 cannot be established. One account I'd an ssl and the others are gmail. Please advise!

anyone? please? i would appreciate any information.

HT1918 how to change the email for my "password recovery" need help changing the recovery email not main.

Need help on switching my password recovery email because it is sending to my old email. Anyone know how to do this?

Hi Krebbo,
I apologize, I'm a bit unclear on exactly what the nature of your issue is. If you are talking about changing the Apple ID that your iPhone currently uses for services like the iTunes Store, you may find the following article helpful:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Regards,
- Brenden

I need help with document in email

Need help with document from email

Have you updated to the latest version of Adobe Reader? Have you read the Help file in Reader about bringing PDFs from an email?

Help, Redirector not working, Email settings greyed out

This was working. I had everything set up and then I can only assume last weekend when I installed and update from MS it cancelled everything.
Now when I open the Desktop Manager, my email settings are greyed out, I can't sync my messages or calendar. When I click on it, it says, "Email settings are not available without an online connection to your messaging system." When I go to sychronize and try to configure it, there is no Outlook user profile to choose from. I have added another user profile in outlook and tried again, but there are still no profiles to choose from in the dropdown menu.
Also, when I open up Redirector, I get the message. "Could bot start the Redirector: the connection to your messaging system could not be initialized".
I know these are both related, there is something I'm forgetting. I have went through the forums and tried several things that appear to be the same, but none have worked. Anyone have a suggestion?
I don't know that it matters, but I've got a Bold and using Outlook 2007.
Message Edited by PookieLuv on 07-24-2009 06:12 PM
Message Edited by PookieLuv on 07-24-2009 06:12 PM
Solved!
Go to Solution.

zaak wrote:
Hi again, I have reinstalled the DM 5.0 & chose the BES type installation even though I am not using that. This enable me to use the Redirector properly again
Interesting...FWIW -- Redirector is pretty much designed strictly for Enterprise users (MS Exchange, Notes, etc.) whose firms do not host an internet facing interface to their corporate email (OWA, POP, etc.). Redirector is designed for those users to leave a client PC running, inside of the corporate network, with their email client (Outlook) running all the time. The redirector interfaces with the client and manages the communication (via the internet connection from their firm) with their single BB.
BIS is designed as the interface for normal internet-facing email accounts. With BIS, there is no need for the redirector since BIS, hosted at your carrier, interfaces directly with your email server (GMail, Yahoo, etc.) and manages the link between them and your BB (for email only).
Since your PC client is interfacing, across the internet, to your email (Gmail, Yahoo, etc.), then BIS can do the same thing -- they are both, quite simply, IMAP/POP client interfaces to such servers...
Anyway, if you want to rid yourself of the desktop redirector, then you might want to consider BIS for internet-facing email interface to your BB.
http://na.blackberry.com/eng/support/blackberry101/setup.jsp#tab_tab_email
Just my thoughts...
Cheers!
Message Edited by sdgardne on 08-07-2009 11:31 AM
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Need help to Configure Cisco ACE 4710 Cluster Deployment

Dear Experts,
I'm newbie for Cisco ACE 4710, and still I'm in learning stage. Meanwhile I got chance at my work place to deploy a Cisco ACE 4710 cluster which should load balance the traffic between two Application Servers based on HTTP and HTTPS traffic. So I was looking for good deployment guide in Cisco SBA knowledge base then finall found this guide.
http://www.cisco.com/en/US/docs/solutions/SBA/February2013/Cisco_SBA_DC_AdvancedServer-LoadBalancingDeploymentGuide-Feb2013.pdf
This guide totally fine with my required deployment model. I have same deployment environment as this guide contains with ACE cluster that connects to two Cisco 3750X (Stack) switches. But I have some confusion places in this guide
This guide follow the "One-armed mode" as a deployment method. But when I go through it further I have noticed that they have configured server VLAN as a 10.4.49.0/24 (all servers reside in it) and Client side VIP also in same VLAN which is 10.4.49.100/24 (even NAT pool also).
My confusion is, as I have learned about Cisco ACE 4710 one-armed mode deployment method, it should has two VLAN segments, one for Client side which client request come and hit the VIP and then second one for Server side. which means besically two VLANs. So please be kind enough to go through above document then tell me where is wrong, what shoud I need to do for the best. Please this is an urgent, so need your help quickly.
Thanks....!
-Amal-

Dear Kanwal,
I need quick help for you. Following are the Application LB requirements which I received from my clinet side.
Following detail required for configuring Oracle EBS Apps tier on HA:
LBR IP and Name required to configure EBS APPS Tier (i.e, ap1ebs & ap2ebs nodes)
Suggested IP and Name for LBR:
IP : 172.25.45.x [should be on same 172.25.45 subnet of ap1ebs & ap2ebs nodes]
ebiz.xxxx.lk [on port 80 for http protocol accessibility]
This LBR IP & name must be resolve and respond on DNS network
Server Farm detail for LBR Setup
Following detail will be use for configuring the LBR:
LBR IP and Name :
IP : 172.25.45.x [should be on same 172.25.45 subnet of ap1ebs & ap2ebs nodes]
ebiz.xxxx.lk [on port 80 for http protocol accessibility]
This LBR IP & name must be resolve and respond on DNS network
Server Farm Detail for LBR setup:
Server 1 (EBS App1 Node, ap1ebs):
IP : 172.25.45.19
Server Name: ap1ebs.xxxx.lk [ap1ebs hostname is an example, actual hostname will be use]
Protocol: http
Port: 8000
Server 2 (EBS App2 Node, ap2ebs):
IP : 172.25.45.20
Server Name: ap2ebs.xxxx.lk [ap2ebs hostname is an example, actual hostname will be use]
Protocol: http
Port: 8000
Since my client needs to access URL ebiz.xxxx.lk which should be resolved by IP 172.25.45.21 (virtual IP) via http (80) before they deploy the app on the two servers I just ran web service on both servers (Linux) and was trying to access http://172.25.45.21 it was working fine and gave me index.html page. Now after my client has deployed the application then when he tries to access the page http://172.25.45.21 he cannot see his main login page. But still my testing web servers are there on both servers when I type http://172.25.45.21 it will get index.html page, but not my client web login page. What can I do for this ?
Following are my latest config :
probe http Get-Method
description Check to url access /OA_HTML/OAInfo.jsp
interval 10
faildetect 2
passdetect interval 30
request method get url /OA_HTML/OAInfo.jsp
expect status 200 200
probe udp http-8000-iRDMI
description IRDMI (HTTP - 8000)
port 8000
probe http http-probe
description HTTP Probes
interval 10
faildetect 2
passdetect interval 30
passdetect count 2
request method get url /index.html
expect status 200 200
probe https https-probe
description HTTPS traffic
interval 10
faildetect 2
passdetect interval 30
passdetect count 2
ssl version all
request method get url /index.html
probe icmp icmp-probe
description ICMP PROBE FOR TO CHECK ICMP SERVICE
rserver host ebsapp1
description ebsapp1.xxxx.lk
ip address 172.25.45.19
conn-limit max 4000000 min 4000000
probe icmp-probe
probe http-probe
inservice
rserver host ebsapp2
description ebsapp2.xxxx.lk
ip address 172.25.45.20
conn-limit max 4000000 min 4000000
probe icmp-probe
probe http-probe
inservice
serverfarm host ebsppsvrfarm
description ebsapp server farm
failaction purge
predictor response app-req-to-resp samples 4
probe http-probe
probe icmp-probe
inband-health check log 5 reset 500
retcode 404 404 check log 1 reset 3
rserver ebsapp1 80
    conn-limit max 4000000 min 4000000
    probe icmp-probe
    inservice
rserver ebsapp2 80
    conn-limit max 4000000 min 4000000
    probe icmp-probe
    inservice
sticky http-cookie jsessionid HTTP-COOKIE
cookie insert browser-expire
replicate sticky
serverfarm ebsppsvrfarm
class-map type http loadbalance match-any default-compression-exclusion-mime-type
description DM generated classmap for default LB compression exclusion mime types.
2 match http url .*gif
3 match http url .*css
4 match http url .*js
5 match http url .*class
6 match http url .*jar
7 match http url .*cab
8 match http url .*txt
9 match http url .*ps
10 match http url .*vbs
11 match http url .*xsl
12 match http url .*xml
13 match http url .*pdf
14 match http url .*swf
15 match http url .*jpg
16 match http url .*jpeg
17 match http url .*jpe
18 match http url .*png
class-map match-all ebsapp-vip
2 match virtual-address 172.25.45.21 tcp eq www
class-map type management match-any remote_access
2 match protocol xml-https any
3 match protocol icmp any
4 match protocol telnet any
5 match protocol ssh any
6 match protocol http any
7 match protocol https any
8 match protocol snmp any
policy-map type management first-match remote_mgmt_allow_policy
class remote_access
    permit
policy-map type loadbalance first-match ebsapp-vip-l7slb
class default-compression-exclusion-mime-type
    serverfarm ebsppsvrfarm
class class-default
    compress default-method deflate
    sticky-serverfarm HTTP-COOKIE
policy-map multi-match int455
class ebsapp-vip
    loadbalance vip inservice
    loadbalance policy ebsapp-vip-l7slb
    loadbalance vip icmp-reply active
    nat dynamic 1 vlan 455
interface vlan 455
ip address 172.25.45.36 255.255.255.0
peer ip address 172.25.45.35 255.255.255.0
access-group input ALL
nat-pool 1 172.25.45.22 172.25.45.22 netmask 255.255.255.0 pat
service-policy input remote_mgmt_allow_policy
service-policy input int455
no shutdown
ft interface vlan 999
ip address 10.1.1.1 255.255.255.0
peer ip address 10.1.1.2 255.255.255.0
no shutdown
ft peer 1
heartbeat interval 300
heartbeat count 10
ft-interface vlan 999
ft group 1
peer 1
no preempt
priority 110
associate-context Admin
inservice
ip route 0.0.0.0 0.0.0.0 172.25.45.1
Hope you will reply me soon
Thanks....!
-Amal-

Need help in xml bursting email bodt contents based on condition

Dear All,
I have a requirement as below.
I am developing a xml publisher report with bursting functionality, i need to set a email body based on some condition, so please help me out how i can set the email body dynamically in xml bursting file.
Note:The email body may be huge. for ex:
Dear ${LINE_MANAGER_POSITION}, 
 The probationary period for ${FULL_NAME} holding Worker Number ${EMPLOYEE_NUMBER} will end on ${PROBATION_END_DATE}. Please be sure to assess the employee carefully and fill out the attached Probationary Period Report, sign it, and send it to your HR Business Partner ${HR_BP_EMP_NAME} before ${PROB_END_DATE_BEFORE}. 
 Please note: 
 <ul> <li> The maximum probationary period allowed by UAE labor law is six months starting from the Hire Date. Probation extensions beyond six months are not permitted.</li> </ul>
 <ul> <li> During the probationary period, the Employee has the right to end ${GENDER} employment contract with five working days notice period.</li> </ul>
 <ul> <li> According to UAE labor law, the Employee is considered a permanent Employee with limited or unlimited contract if ${A_HE_SHE} is not notified that ${A_HE_SHE} is not suitable for the position ${A_HE_SHE} is assigned to. Dubai Petroleum Establishment Human Resources Division will consider the probationary period to be successful if you do not complete and sign the Probationary Period Evaluation form for ${FULL_NAME} before ${PROB_END_DATE_BEFORE}.</li> </ul>
 <ul> <li> If the Employee passes the probationary period successfully and is subsequently deemed unsuitable for the assigned Position then the HR disciplinary process prevails.</li> </ul>
 For more information on the Employee probationary period process and assessment approaches, please <a href="_http://dullap01/livelink/livelink.exe/open/29695955"> click here </a> or contact your Human Resources Business Partner ${HR_BP_EMP_NAME} at <a>${HR_BP_EMAIL}</a> 
 Yours sincerely, 
 Human Resources Division 
Thnaks
Deb

logo's should be pulling are the logo's directly embedded in format template?
Suggest you download and use the [Bursting Designer|http://bipublisher.blogspot.com/2009/09/bi-publisher-bursting-designer.html] and review the log file for errors. You will need to change your templates to point locally on your pc.
Ike Wiggins
http://bipublisher.blogspot.com

Need help in configuring work email

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