Need help with ACE Load Balancing Base on URL pattern

This is the first time for me trying to configure something like this on the ACE load balancer. I need help configuring a load balancing policy base on URL pattern. URL https://ineedhelp.com base on /willuhelpme and /imlost
Key: ineedhelp_key
cert: ineedhelp_cert
serverfarmA
serverA 10.1.1.1 443
serverfarmB
serverB 10.1.1.2 443
ineedhelp.com/willuhelpme-------serverfarmA
ineedhelp.ocm/imlost---------------serverfarmB

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Need help with SQL*Loader not working

Hi all,
I am trying to run SQL*Loader on Oracle 10g UNIX platform (Red Hat Linux) with below command:
sqlldr userid='ldm/password' control=issue.ctl bad=issue.bad discard=issue.txt direct=true log=issue.log
And get below errors:
SQL*Loader-128: unable to begin a session
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ORA-27101: shared memory realm does not exist
Linux-x86_64 Error: 2: No such file or directory
Can anyone help me out with this problem that I am having with SQL*Loader? Thanks!
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Hi Frank,
More progress, I exported the ORACLE_SID and tried again but now have new errors! We are trying to load an Excel CSV file into a new table on our Oracle 10g database. I created the new table in Oracle and loaded with SQL*Loader with below problems.
$ export ORACLE_SID=PROD
$ sqlldr 'ldm/password@PROD' control=prod.ctl log=issue.log bad=bad.log discard=discard.log
SQL*Loader: Release 10.2.0.1.0 - Production on Tue May 23 11:04:28 2006
Copyright (c) 1982, 2005, Oracle. All rights reserved.
SQL*Loader: Release 10.2.0.1.0 - Production on Tue May 23 11:04:28 2006
Copyright (c) 1982, 2005, Oracle. All rights reserved.
Control File: prod.ctl
Data File: prod.csv
Bad File: bad.log
Discard File: discard.log
(Allow all discards)
Number to load: ALL
Number to skip: 0
Errors allowed: 50
Bind array: 64 rows, maximum of 256000 bytes
Continuation: none specified
Path used: Conventional
Table TESTLD, loaded from every logical record.
Insert option in effect for this table: REPLACE
Column Name Position Len Term Encl Datatype
ISSUE_KEY FIRST * , CHARACTER
TIME_DIM_KEY NEXT * , CHARACTER
PRODUCT_CATEGORY_KEY NEXT * , CHARACTER
PRODUCT_KEY NEXT * , CHARACTER
SALES_CHANNEL_DIM_KEY NEXT * , CHARACTER
TIME_OF_DAY_DIM_KEY NEXT * , CHARACTER
ACCOUNT_DIM_KEY NEXT * , CHARACTER
ESN_KEY NEXT * , CHARACTER
DISCOUNT_DIM_KEY NEXT * , CHARACTER
INVOICE_NUMBER NEXT * , CHARACTER
ISSUE_QTY NEXT * , CHARACTER
GROSS_PRICE NEXT * , CHARACTER
DISCOUNT_AMT NEXT * , CHARACTER
NET_PRICE NEXT * , CHARACTER
COST NEXT * , CHARACTER
SALES_GEOGRAPHY_DIM_KEY NEXT * , CHARACTER
value used for ROWS parameter changed from 64 to 62
Record 1: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 2: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 3: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 4: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 5: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 6: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 7: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 8: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 9: Rejected - Error on table ISSUE_FACT_TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 10: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 11: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 12: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 13: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 14: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 15: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 16: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 17: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 18: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 19: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 20: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 21: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 22: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 23: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 24: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
Record 39: Rejected - Error on table TESTLD, column DISCOUNT_AMT.
Column not found before end of logical record (use TRAILING NULLCOLS)
MAXIMUM ERROR COUNT EXCEEDED - Above statistics reflect partial run.
Table TESTLD:
0 Rows successfully loaded.
51 Rows not loaded due to data errors.
0 Rows not loaded because all WHEN clauses were failed.
0 Rows not loaded because all fields were null.
Space allocated for bind array: 255936 bytes(62 rows)
Read buffer bytes: 1048576
Total logical records skipped: 0
Total logical records read: 51
Total logical records rejected: 51
Total logical records discarded: 0
Run began on Tue May 23 11:04:28 2006
Run ended on Tue May 23 11:04:28 2006
Elapsed time was: 00:00:00.14
CPU time was: 00:00:00.01
[oracle@casanbdb11 sql_loader]$
Here is the control file:
LOAD DATA
INFILE issue_fact.csv
REPLACE
INTO TABLE TESTLD
FIELDS TERMINATED BY ','
ISSUE_KEY,
TIME_DIM_KEY,
PRODUCT_CATEGORY_KEY,
PRODUCT_KEY,
SALES_CHANNEL_DIM_KEY,
TIME_OF_DAY_DIM_KEY,
ACCOUNT_DIM_KEY,
ESN_KEY,
DISCOUNT_DIM_KEY,
INVOICE_NUMBER,
ISSUE_QTY,
GROSS_PRICE,
DISCOUNT_AMT,
NET_PRICE,
COST,
SALES_GEOGRAPHY_DIM_KEY
)

Help for ACE load balancing process

Hi All,
how servers behind ACE can access a VIP on the unit/context
the scneraio is this:
10.51.72.247 --> 204.110.71.140 --> 10.51.70.41
as you can see it is traffic within same ACE context
could you please share the document for the same ?
Thanks in advance,
Reg
Mohamed.

Hope you are doing well!
Since you are having issues with ACE, Have you considered using Citrix Netscaler with Cisco RISE Integration. I wanted to mention this new feature Automated Policy based Routing(APBR) and RISE(Remote Integrated Service Engine) that is available on Citrix NetScaler which might ease you pain points in configuring services and provides signification OPEX and CAPEX savings when used with a Nexus Series Switches like Nexus 7000.
Here are some details and links
RISE (Remote Integrated Services Engine) is an innovative, industry-first architecture conceived by the Nexus Services engineering team to seamlessly integrate Nexus switches with appliances offering L2/L3/L4-L7 services. RISE makes the service appliance look like a line card in the Nexus 7K series. This integration allows any appliance to take advantage of the benefits of an in-chassis module such as increased application performance, high application availability, and data center consolidation.
RISE press release on Wall Street Journal : http://online.wsj.com/article/PR-CO-20140408-905573.html
RISE At A Glance white paper: http://www.cisco.com/c/dam/en/us/products/collateral/switches/nexus-7000-series-switches/at-a-glance-c45-731306.pdf
RISE announcement blog: http://blogs.cisco.com/datacenter/rise
RISE Video at Interop: https://www.youtube.com/watch?v=1HQkew4EE2g
Cisco RISE page: www.cisco.com/go/rise
Gartner blog on RISE: “Cisco and Citrix RISE to the Occasion”: http://blogs.gartner.com/andrew-lerner/2014/03/31/cisco-and-citrix-rise-to-the-adc-occasion/
Please contact us for a demo/presentation/POC. Please send email to [email protected]
Thanks
Avni

ACE load balancing based on URL

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The ACE performs regular expression matching against the received packet data from a particular connection based on the HTTP URL string. To configure a class map to make Layer 7 SLB decisions based on the URL name and, optionally, the HTTP method, use the match http url command in class-map HTTP load balance configuration mode.
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Configuring Traffic Policies for Server Load Balancing:
http://www.cisco.com/en/US/docs/app_ntwk_services/data_center_app_services/ace_appliances/vA3_1_0/configuration/slb/guide/classlb.html

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drmjp2 wrote:
Just purchased CS4Ext and installed it. It's not showing up on my desktop as a quick entry icon.
Let's see… First of all, this is the Photoshop Macintosh forum. Installed applications never, ever show up on your desktop as a "quick entry" icon on a Mac. Are you on a Windows PC maybe?
drmjp2 wrote:
I want to simply load images from a portable hard drive (USB) to a new folder in photoshop so I can review them and begin to select and separate out some of interest to manipulate and share or get ready to print.
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Thanks for all your help ...this is what i have so far and am working with:
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Please read this TechNote:-
http://kb2.adobe.com/cps/407/kb407110.html
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Hi,
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I need to need help with changing my app store to canada to us but i have 49cents balance can you remove it please

Contact iTunes Support - http://apple.com/emea/support/itunes/contact.html - and ask them to clear your balance.

Ask the Expert: Configuration and Troubleshooting the Cisco Application Control Engine (ACE) load balancer

With Ajay Kumar and Telmo Pereira
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about configuration and troubleshooting the Cisco Application Control Engine (ACE) load balancer with Cisco expert Ajay Kumar and Telmo Pereira. The Cisco ACE Application Control Engine Module for Cisco Catalyst 6500 Series Switches and Cisco 7600 Series Routers is a next-generation load-balancing and application-delivery solution. A member of the Cisco family of Data Center 3.0 solutions, the module: Helps ensure business continuity by increasing application availability Improves business productivity by accelerating application and server performance Reduces data center power, space, and cooling needs through a virtualized architecture Helps lower operational costs associated with application provisioning and scaling
Ajay Kumar is a customer support engineer in the Cisco Technical Assistance Center in Brussels, covering content delivery network technologies including Cisco Application Control Engine, Cisco Wide Area Application Services, Cisco Content Switching Module, Cisco Content Services Switches, and others. He has been with Cisco for more than four years, working with major customers to help resolve their issues related to content products. He holds DCASI and VCP certifications.
Telmo Pereira is a customer support engineer in the Cisco Technical Assistance Center in Brussels, where he covers all Cisco content delivery network technologies including Cisco Application Control Engine (ACE), Cisco Wide Area Application Services (WAAS), and Digital Media Suite. He has worked with multiple customers around the globe, helping them solve interesting and often highly complex issues. Pereira has worked in the networking field for more than 7 years. He holds a computer science degree as well as multiple certifications including CCNP, DCASI, DCUCI, and VCP
Remember to use the rating system to let Ajay know if you have received an adequate response.
Ajay and Telmo might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Data Center sub-community discussion forum Application Networking shortly after the event.
This event lasts through July 26, 2013. Visit this forum often to view responses to your questions and the questions of other community members.

Hello Krzysztof,
Another set of good/interesting questions posted. Thanks!
I will try to clarify your doubts.
In the output below both resources (proxy-connections and ssl-connections rate) are configured with a min percentage of resources (column Min), while 'Max' is set to equal to the min.
ACE/Context# show resource usage
                                                     Allocation
        Resource         Current       Peak        Min        Max       Denied
-- outputs omitted for brevity --
proxy-connections             0      16358      16358      16358      17872
ssl-connections rate          0        626        626        626      23204
Most columns are self explanatory, 'Current' is current usage, 'Peak' is the maximum value reached, and the most important counter to monitor 'Denied' represents the amount of packets denied/dropped due to exceeding the configured limits.
On the resources themselves, Proxy-connections is simply the amount of proxied connections, in other words all connections handled at layer 7 (SSL connections are proxied, as are any connections with layer 7 load balance policies, or inspection).
So in this particular case for the proxy-connections we see that Peak is equal to the Max allocated, and as we have denies we can conclude that you have surpassed the limits for this resource. We see there were 17872 connections dropped due to that.
ssl-connections rate should be read in the same manner, however all values for this resource are in bytes/s, except for Denied counter, that is simply the amount of packets that were dropped due to exceeding this resource.
For your particular tests you have allocated a min percentage and set max equal to min, this way you make sure that this context will not use any other additional resources.
If you had set the max to unlimited during resource allocation, ACE would be allowed to use additional resources on top of those guaranteed, if those resources were available.
This might sound a great idea, but resource planning on ACE should be done carefully to avoid any sort of oversubscription, specially if you have business critical contexts.
We have a good reference for ACE resource planning that contains also description of all resources (this will help to understand the output better):
http://www.cisco.com/en/US/docs/interfaces_modules/services_modules/ace/v3.00_A2/configuration/virtualization/guide/config.html#wp1008224
1) When a resource is utilized to its maximum limit, the ACE denies additional requests made by any context for that resource. In other words, the action is to Drop. ACE should in theory silently drop (No RST is sent back to the client). So unless we changed something on the code, this is what you should see.
To give more context, seeing resets with SSL connections is not necessarily synonym of drops. As it is usual to see them during normal transactions.
For instance Microsoft servers are usually ungracefully terminating SSL connections with RESET. Also when there is renegotiation during an SSL transaction you may see RESETS, but this will pass unnoticed for end users.
2) ACE will simply drop/ignore new connections when we reach the maximum amount of proxied connections for that context. Exisiting connections will continue there.
As ACE doesn't respond back, client would simply retransmit, and if he is lucky maybe in the next attempt he will be able to establish the connection.
To overcome the denies, you will definitely have to increase the resource allocation. This of course, assuming you are not reaching any physical limit of the box.
As mentioned setting max as unlimited might work for you, assuming there are a lot of unused resources on the box.
3) If a new connection comes in with a sticky value, that matches the sticky entry of a real server, which is already in MAXCONNS state, then both the ACE module/appliance should reject the connection and that sticky entry would be removed.
The client would at that point reestablish a new connection and ACE would associate a new sticky entry with the flow for a new RSERVER after the loadbalancing decision.
I hope this makes things clearer! Uff...
Regards,
Telmo

SSL setup with a load balancer

We are running EP 7.0 SP14 and have set it up to run through a Cisco ACE loadbalancer. We have also setup SSL with the certificate on the ACE load balancer. Everythign work fine, except we keep getting a Security Alert popup message in IE that states "You are about to be redirected to a connection that is not secure."
Are there some additional configurations that I need to do in EP to make this go away?
Maximum points to the first correct answer.

You can change logoff URL to any value:
http://help.sap.com/saphelp_nw04s/helpdata/en/44/aada5230be5e77e10000000a155369/frameset.htm
Regarding VC apps.
It is strange you cannot see HTTP in the IEWatch. IE should not be able to alert about something it does not see. I suggest you to use something more substantial to trace network calls: http://www.wireshark.org
This is the best tool I know for network tracing.
Regards,
Slava

Is it possible to use UCS Blade Servers in ACE Load Balancing

Hi all ,
Is it possible to use UCS Blade Servers in ACE Load Balancing ?? Please note that UCS Blade Servers are not connected directly to 6500 Switch where ACE Module installed .i am expecting a good suggestion from whether ACE or Switching Expert
Thanks in advance
Sanjeevi

There is nothing that would prevent you from loadbalancing the applications that run on UCS servers. ACE can loadbalance applications that are directly L2 attached (bridged or routed mode) or even servers that are multiple hops L3 hops away using one-armed mode with source nat. The key to this is that the return traffic from the server needs to make it back to the ACE.

Ace load balancing, inservice/no inservice serverfarms

I've started working with an ACE load balancer and came across something that just didn't add up to me. I can pull and put servers in and out of rotation without a problem however when working with a serverfarm or a group of servers I have to pull each one individually and can't find a way to remove say the entire serverfarm via one command. Does anyone know of a way to put a serverfarm 'inservice' or set it to 'no inservice' that would make it easier for large groups of servers needing to be adjusted.
Sorry if this isn't the write forum for this kind of question. Please feel free to move it if needed.

Hello Chris,
There is no toggle to set every rserver under a serverfarm out of service. You can only take a single rserver out of service at a global level, or under a serverfarm inividually.
One thing to think about - bringing down all of the servers would be the same as removing the serverfarm from under the policy map type loadbalance since it would effectively bring the vip down.
Regards,
Chris Higgins

Need help with a currently "in-use" form we want to switch to Adobes hosting service

Hi, I am in desperate need of help with some issues concerning several forms which we currently use a paid third party (not Adobe) to host and "re-distribute through email"...Somehow I got charged $14.95 for YOUR service, (signed up for a trial, but never used it)..and now I am paying for a year of use of the similar service which Adobe is in control of. I might want to port my form distribution through Adobe in the hopes of reducing the errors, problems and hassles my customers are experiencing when some of them push our "submit button". (and I guess I am familiar with these somewhat from reading what IS available in here, and I also know that, Adobe is working to alleviate some of these " submit" issues, so let's don't start by going backwards, here) I need solutions now for my issues or I can leave it as is, If Adobe's solution will be no better for my end users...
We used FormsCentral to code these forms and it works for the most part (if the end-user can co-operate, and thats iffy, sometimes), but I need help with how to make it go through your servers (and not the third party folks we use now), Not being cruel or racist here, but your over the phone "support techs" are about horrible & I cannot understand them or work with any of them, so I would definitely need someone who speaks English and can understand the nuances of programming these forms, to please contact me back. (Sorry, but both those attributes will be required to be able to help me, so, no "newbie-interns" or first week trainees are gonna cut it).... If you have anyone who fits the bill on those items and would be willing to help us, please contact me back at your earliest convenience. If we have to communicate here, I will do that & I can submit whatever we need to & to whoever we need to.
I need to get this right and working for the majority of my users and on any platform and OS.
You may certainly call me to talk about this, and I have given my number numerous times to your (expletive deleted) time wasting - recording message thingy. So, If it's not available look it up under [email protected]
(and you will probably get right to me, unlike my and I'm sure most other folks', "Adobe phone-in experiences")
Thank You,
Michael Corman
VinylCouture
Phenix City, Alabama 36869

Well, thanks for writing back...just so you know...I started using Adobe products in 1987, ...yeah...back then...like Illustrator 1 & 9" B&W Macs ...John Warnock's Helvetica's....stuff like that...8.5 x 11 LaserWriters...all that good stuff...I still have some of it working on a mac...much of it was stuff I bought. some stuff I did not...I'm not a big fan of this "cloud" thing Adobe has foisted upon the creatives of the world...which I'm sure you can tell...but the functionality and usefulness of your software can not be disputed, so feel free to do whatever we will continue to pay for, ...I am very impressed with CC PS on the 64 bit PC and perhaps I will end up paying you the stipend that you demand for the other services.
So I guess that brings us to our problem.. a few years back and at the height of the recession and near bankruptcy myself, I was damn lucky and hit on something and began a small arts and crafts supply service to sell my products online to a very "niche market" ...I had a unique product and still sell that product (plus others) online...My website is www.vinylcouture.com...Strange? Yes...but there is a market it seems, for everything now, and this is the market I service...Catagorically, these are 99%+ women that use these "adhesive, sticky backed vinyl products" to make different "craft items" that are just way too various and numerous to go into... generally older women, women who are computer illiterate for the most part...and all this is irrelevant to my problem, but I want you to have every bit of background on this and especially the demographic we are dealing with, so we can get right to the meat of the problem.
OK...So about two years ago, I decided to offer a "plain sheet" product of a plain colored "stick back" vinyl... it is available in multiple quantities of packs ( like 5 pieces, 10 pieces, 15 pieces, in a packi & so on)...and if you are still on my site.. go to any "GO RIGHT TO OUR ORDER PAGE" button, scroll down a little...and then to the "PLAIN VINYL" section...you will see the Weebly website order process.) You can back out from here, I think,..but, anyway this product is available in 63 colors + or - a few. So then the problem is, how do they select their individual colors within that (whatever) pack?... .
So my initial idea was to enable a "selection form" for these "colors" that would be transmitted to me via email as 'part" of the "order process".. We tried getting our customers to submit a " a list" ( something my competitiors still do, lol, poor bastards)......but that..is just unbelievable..I can't even begin to tell you what a freakin' nightmare that was...these people cannot even count to 10, much less any higher... figuring out what colors to list and send me... well, lets just say, it wasn't working......I had to figure out a better way...Something had to be done.
So after thinking this all out, and yeah...due to my total ignorance, i figured that we could make a form with Live Cycle Designer (Now Forms Central)...(back then something that was bundled with Adobe Acrobat Pro), I believe, and thats what this thing was authored in... and it would be all good...LOL!
Well not so simple...as you well know, Adobe Acrobat would NOT LET YOU EMAIL anything from itself.....it just wouldn't work (and I know why, and all that hooey), but not being one to take NO for answer,.I started looking for a way to make my little gizmo work.. So I found this company that said they can "hijack" (re-direct actually) the request to email, bypass the wah-wah, and re-transmit it to the proper parties.....for less than $100 a year, I think...its called http://pdf-fillableforms.com/.
A nice gentleman named Joseph Silva helped us program the thing to go to his servers and back out. Please dont hassle them...I need them...for now..it basically does work...try it...you should get back a copy of the form that you filled out...good luck however, if you're on MAC OSX or similar...
I have included a copy of both of our forms (and feel free to fill it out and play with it)...just put test somewhere on it...(and you must include YOUR email or it will balk)..they are supposed to be mostly identical, except one seems to be twice as large....generating a 1.7 meg file upon submission, while the other one only generates a 600K file or so...thats another issue for another day or maybe you can advise on that also...
OK so far so good......In our shop, once Grandma buys a 10 pack (or whatever), Only then she gets to the link on her receipt page ro the relevant "selection form" ,(this prevents "Filling and Sending" with "no order" and "no payment", another early problem we had)... which they can click on and it will usually download and open up on their device if all goes well...Then our little form is supposed to be fillable and is supposed to ADD UP all the quantities, so grandma knows how many she is buying and so forth right on the fly, and even while she changes her mind..., and IT'S LARGE so grandma can see it, and then it TOTALS it all up for them, ( cause remember, they can NOT add).., except there is a programming bug (mouse-click should be a mouse-up probably or something..) which makes you click in the blank spaces to get to a correct TOTAL...about 70-80% of our customers can enable all these features and usually the process completes without problems for them especially on PC's running Windows OS and Acrobat Reader X or XI...at least for most... Unfortunately it is still not the "seamless process" I would like or had envisioned for the other folks out there that do have trouble using our form.... Many folks report to us the following issues that we know of. First of all it takes too much time to load up...We know its HUGE...is there anyway that you can see, to streamline this thing? I would love for it to be more compact...this really helps on the phones and pads as I'm sure you well know.
Some just tell us,"it WON'T work"....I believe this is because they are totally out of it and dont even have Adobe Reader on their machine, & don't know how to get it ( yes, we provide the links).....or it's some ancient version....no one can stop this one...
It almost always generates some kind ( at least one time) of "error message" which we do warn them about..., telling one, basically that "Acrobat doesnt even like this happening at all, and it could be detrimental to ones computer files", blah-blah...(this freaks grandma out really bad)...& usually they end up not even trying to send it... and then I get calls that even you wouldn't believe...& If they DO nut up and push the Red "Submit Form" button, it will usually send the thing to us (and also back to them at the "required email address" they furnished on the form, thats what the folks at the "fillable forms place" do) so, if it's performing it's functions, why it is having to complain?. What are we doing wrong?....and how can I fix it?...Will re-compiling it or saving it as a newer version of "FormsCentral" correct any of these problems ?
Ok, so that should keep you busy for a minute and we can start out with those problems...but the next thing is, how can I take advantage of YOUR re-direct & hosting services?, And will it get rid of the error messages, and the slowness, and the iOS incompatibilities ? (amazingly, the last iOS Reader version worked almost OK.. but the newest version doesnt seem to work with my form on my iphone4) If it will enable any version of the iOS to send my form correctly and more transparently, then it might be worth the money...$14.95 a MONTH you say. hmmmmm...Better be good.
Another problem is, that I really don't need 5000 forms a month submitted. I think its like 70-100 or less....Got any plans for that? Maybe I'm just not BIG ENOUGH to use Adobe's services, however in this case, I really don't care whose I do use as long as the product works most correctly for my customers as well as us. Like I said, If I'm doing the best I can, I won't change anything, and still use the other third party, If Adobe has a better solution, then i'm all for that as well. In the meantime, Thanks for any help you can provide on this...
Michael Corman
VinylCouture.com
(706) 326-7911

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