Need help with an Outer Join

I have the following query which has an outer join and it works perfectly and shows publication paragraph which don't have any maintenance records with a value of 0.
However when I add to the where clause conditions such as lpm.fac_ident and lpm.start_date, the null values no longer show up in the query(see second SQL statement).
I am new at SQL and am just trying to make this outer join work. Any help would be appreciated.
-- THIS WORKS
SELECT m.publication_paragraph, pm.description, pm.frequency, count(l.publication_paragraph) ACTIVITIES_PERFORMED
FROM lpm_paragraph_mapping_table m, lpm l, pm_requirements_table pm
WHERE m.paragraph_alias_mapping = l.publication_paragraph (+)
GROUP BY m.publication_paragraph, pm.description, pm.frequency
order by count(l.publication_paragraph);
-- THIS DOES NOT WORK
SELECT m.publication_paragraph, pm.description, pm.frequency, count(l.publication_paragraph) ACTIVITIES_PERFORMED
FROM lpm_paragraph_mapping_table m, lpm l, pm_requirements_table pm
WHERE m.paragraph_alias_mapping = l.publication_paragraph (+)
AND l.fac_ident = 'EWR' AND TO_CHAR(l.start_date, 'YYYY') = '2010'
GROUP BY m.publication_paragraph, pm.description, pm.frequency
order by count(l.publication_paragraph);
Edited by: George Heller on Jun 30, 2011 9:47 AM

fabio_silva wrote:
Hi,
I just didn't get. The table (pm_requirements_table pm) haven't any join ???
Regards,Forgive the ASCII art, but your query looks like:
----------  JOIN ----------
| Alias M | ====> | Alias L |
| Alias PM |
----------- The table pm_requirements_table is not joined at all. Unless it has only a single row, then your resultset will have 1 row for each row in lpm_paragraph_mapping_table (because of the outer join) times the number of rows in pm_requirements_table. Consider this simplified example.
SQL> select * from t;
        ID DESCR
         1 T 1
         2 T 2
SQL> select * from t1;
        ID DESCR
         1 T1 1
         2 T1 2
         3 T1 3
         4 T1 4
SQL> select 1.id, t.descr, t1.descr
  2  from t, t1;
        ID DESCR      DESCR
         1 T 1        T1 1
         1 T 1        T1 2
         1 T 1        T1 3
         1 T 1        T1 4
         1 T 2        T1 1
         1 T 2        T1 2
         1 T 2        T1 3
         1 T 2        T1 4Here, my table t is the result from your join between lpm_paragraph_mapping_table and lpm. My table t1 is your pm_requirements_table. You need something more like:
SQL> select 1.id, t.descr, t1.descr
  2  from t, t1
  3  where t.id = t1.id;
        ID DESCR      DESCR
         1 T 1        T1 1
         1 T 2        T1 2Assuming you fix that join, you can use a sub-query to apply the predicates to the lpm as Centinul showed, or, if you are on a current version of Oracle, use ANSI join syntax wich would look something like:
SELECT m.publication_paragraph, pm.description, pm.frequency,
        count(l.publication_paragraph) ACTIVITIES_PERFORMED
FROM lpm_paragraph_mapping_table m,
   LEFT JOIN lpm l,
      ON m.paragraph_alias_mapping = l.publication_paragraph and
         l.fac_ident = 'EWR' AND
         TO_CHAR(l.start_date, 'YYYY') = '2010'
   JOIN pm_requirements_table pm
      on something
GROUP BY m.publication_paragraph, pm.description, pm.frequency
ORDER BY count(l.publication_paragraph);Leaving aside the missing join, the reason why your query as posted does not work is that when there is not a match on m.paragraph_alias_mapping = l.publication_paragraph Oracle will "make up" rows form lpm with all null columns for each row in lpm_paragraph_mapping_table where there is no match. So, when you compare those made up rows from lpm, you are effectively saying where NULL = 'EWR' and TO_CHAR(NULL, 'yyyy') = '2010'. Null is never equal to anything. Any comparision against null is unknown, so the made up rows get filtered out by your predicate.
John

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    2. Cisco Router and Security Device Manager
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    Thank you in advance,
    Tammy

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  • Need help with almost completed plugin engine project

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    For a while now I have been working on a plugin engine. After a few iterations, the engine is similar to the Eclipse engine, in that plugins use extension points and extensions to allow contributions. Unlike the eclipse engine I have added the ability for plugins to fire events through the engine and other plugins can add listeners, all through the plugin.xml manifest. Dependencies are mostly handled automatically at plugin load time (when extensions get resolved to extension points, and listeners get resolved to events). For the case where a plugin needs to use classes from another plugin, dependencies are also allowed to be declared. Like the eclipse engine, activation of plugins occurs the first time a class is used within the plugin's classpath, OR a plugin can be activated after it is loaded.
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  • Need help with a query

    Hi,
    I need help with the following query. I want the balance (bal) with the latest exchange rate available.
    Sample table & data
    with
    FX_RATE as
    select 11 as id_date, 1 as id_curr, 47 as EXCH_rate from dual union
    select 12, 1, 48 from dual union
    select 13, 2, 54 from dual union
    select 14, 2, 55 from dual union
    select 15, 3, 56 from dual union
    select 15, 2, 49 from dual),
    TBL_NM as
    select 13 as p_date, 2 as p_curr, 200 as bal from dual union
    select 14, 2, 200 from dual union
    select 15, 2, 200 from dual union
    select 16, 2, 200 from dual union
    select 17, 2, 200 from dual union
    select 11, 5, 100 from dual
    select p_date, p_curr, bal * nvl(exch_rate,1) from TBL_NM T LEFT OUTER JOIN FX_RATE F1 on (id_curr = p_curr and F1.id_date = T.p_Date)In the above query for p_date 16 & 17 and p_curr 2 it returns just balance multiplied by exchange rate 1"default". But i want the balance to have data as per latest exchange rate which is of exchange rate 15.
    I tried this but returns error ORA-01799: a column may not be outer joined to a subquery ..
    with
    FX_RATE as
    select 11 as id_date, 1 as id_curr, 47 as EXCH_rate from dual union
    select 12, 1, 48 from dual union
    select 13, 2, 54 from dual union
    select 14, 2, 55 from dual union
    select 15, 3, 56 from dual union
    select 15, 2, 49 from dual),
    TBL_NM as
    select 13 as p_date, 2 as p_curr, 200 as bal from dual union
    select 14, 2, 200 from dual union
    select 15, 2, 200 from dual union
    select 16, 2, 200 from dual union
    select 17, 2, 200 from dual union
    select 11, 5, 100 from dual
    select p_date, p_curr, bal * nvl(exch_rate,1) from TBL_NM T LEFT OUTER JOIN FX_RATE F1
    on (id_curr = p_curr and F1.id_date = (select max(F2.id_date) from FX_RATE F2 where F2.id_curr = T.p_curr and F2.id_Date <=  T.p_date))Please advice on how i can achieve this ..

    The entire query wud be like this .. I've to incorporate in here
    CREATE MATERIALIZED VIEW MV_DUMMY
    BUILD IMMEDIATE
    REFRESH FORCE ON DEMAND
    AS
        SELECT T.ID_TSACTION_RELEASED                                                                                
        BAL.ID_CONTRACT_BALANCE                                                                                                                                                                                                                                                                           AS ID_CONTRACT_BALANCE,   
        T.N_REFERENCE_NUMBER                                                                                          
        T.INSTRUMENT_N_REFERENCE                                                                                      
        T.ITEM_NUMBER                                                                                                   
        T.EXTERNAL_SYSTEM_ID                                                                                            
        T.SEQUENCE_NUMBER                                                                                               
        T.ID_RELEASED_DATE                                                                                              
       ROUND(BAL.LC_AVAILABLE_BALANCE * NVL(FX1.EXCHANGE_RATE,1) / NVL(FX2.EXCHANGE_RATE,1) , 4)                           
        BAL.LIABILITY_BALANCE                                                                                              
        BAL.LIABILITY_BALANCE * NVL(FX3.EXCHANGE_RATE,1)                                                                   
        BAL.LIABILITY_CHANGE_USD                                                                                           
        BAL.MEMO_LIABILITY_BALANCE                                                                                         
        BAL.MEMO_LIABILITY_BALANCE * NVL(FX3.EXCHANGE_RATE,1)                                                              
        BAL.MEMO_LIABILITY_CHANGE_USD                                                                                      
        BAL.ORIGINAL_FACE_AMOUNT                                                                                           
        decode(T.TENOR_CODE,'Time','T','Sight','S','Split Sight Time','SST','Split Multiple Time','SMT',T.TENOR_CODE)
        CASE
          WHEN GTSPROD.PRODUCT_CATEGORY IN ('ILC','IB','AIR','STG','NLC','NP')
          THEN T.ID_LIABILITY_CIF
          WHEN GTSPROD.PRODUCT_CATEGORY IN ('ELC','EB','XLC','XP','EC','LN','SCF-AR')
          THEN T.Id_Beneficiary
          WHEN GTSPROD.PRODUCT_CATEGORY IN ('TLC','IC','OA','SCF-AP')
          THEN T.ID_Applicant
        END PRIMARY_CUSTOMER_ID,
        CASE
          WHEN GTSPROD.PRODUCT_CATEGORY IN ('ILC','IB','AIR','STG','NLC','NP')
          THEN plbcif.EXTERNAL_SYSTEM_ID
          WHEN GTSPROD.PRODUCT_CATEGORY IN ('ELC','EB','XLC','XP','EC','LN','SCF-AR')
          THEN PBCIF.EXTERNAL_SYSTEM_ID
          WHEN GTSPROD.PRODUCT_CATEGORY IN ('TLC','IC','OA','SCF-AP')
          THEN pappcif.EXTERNAL_SYSTEM_ID
        END PRIMARY_CUSTOMER_EXT_SYS_ID,
        CASE
          WHEN GTSPROD.PRODUCT_CATEGORY IN ('ILC','IB','AIR','STG','NLC','NP')
          THEN plbcif.CIF_NAME
          WHEN GTSPROD.PRODUCT_CATEGORY IN ('ELC','EB','XLC','XP','EC','LN','SCF-AR')
          THEN PBCIF.CIF_NAME
          WHEN GTSPROD.PRODUCT_CATEGORY IN ('TLC','IC','OA','SCF-AP')
          THEN pappcif.CIF_NAME
        END PRIMARY_CUSTOMER_NAME,
        CASE
          WHEN GTSPROD.PRODUCT_CATEGORY IN ('ILC','IB','AIR','STG','NLC','NP')
          THEN plbbac.BAC
          WHEN GTSPROD.PRODUCT_CATEGORY IN ('ELC','EB','XLC','XP','EC','LN','SCF-AR')
          THEN pbbac.BAC
          WHEN GTSPROD.PRODUCT_CATEGORY IN ('TLC','IC','OA','SCF-AP')
          THEN pappbac.BAC
        END PRIMARY_CUST_BAC_CODE,
        CASE
          WHEN GTSPROD.PRODUCT_CATEGORY IN ('ILC','IB','AIR','STG','NLC','NP')
          THEN nvl(plbmg.MARKET,'NOT APPLICABLE')
          WHEN GTSPROD.PRODUCT_CATEGORY IN ('ELC','EB','XLC','XP','EC','LN','SCF-AR')
          THEN nvl(pbmg.MARKET,'NOT APPLICABLE')
          WHEN GTSPROD.PRODUCT_CATEGORY IN ('TLC','IC','OA','SCF-AP')
          THEN nvl(pappmg.MARKET,'NOT APPLICABLE')
        END PRIMARY_CUST_MARKET,
        CASE
          WHEN GTSPROD.PRODUCT_CATEGORY IN ('ILC','IB','AIR','STG','NLC','NP')
          THEN nvl(plbmg.SUB_MARKET,'NOT APPLICABLE')
          WHEN GTSPROD.PRODUCT_CATEGORY IN ('ELC','EB','XLC','XP','EC','LN','SCF-AR')
          THEN nvl(pbmg.SUB_MARKET,'NOT APPLICABLE')
          WHEN GTSPROD.PRODUCT_CATEGORY IN ('TLC','IC','OA','SCF-AP')
          THEN nvl(pappmg.SUB_MARKET,'NOT APPLICABLE')
        END PRIMARY_CUST_SUB_MARKET
      FROM F_TSACTION_RELEASED T
      LEFT OUTER JOIN D_BAC_CODE BAC
      ON (T.BAC_CODE_LIABILITY = BAC.BAC_CODE)
      LEFT OUTER JOIN REF_BAC_SORT_CODE REF_BAC
      ON (T.BAC_CODE_LIABILITY = REF_BAC.BAC)
      LEFT OUTER JOIN F_CONTRACT_BALANCE BAL
      ON (T.ID_TSACTION_RELEASED = BAL.ID_TSACTION_RELEASED)
      LEFT OUTER JOIN D_MARKET_SEGMENT MG
      ON (T.ID_MARKET_SEGMENT = MG.ID_MARKET_SEGMENT)
      LEFT OUTER JOIN D_DATE DT
      ON (DT.ID_DATE = T.ID_RELEASED_DATE)
      LEFT OUTER JOIN D_DATE DB
      ON (DB.ID_DATE = BAL.ID_RELEASED_DATE)
      LEFT OUTER JOIN D_PROCESSING_UNIT PU
      ON (PU.ID_PROCESSING_UNIT = T.ID_PROCESSING_UNIT)
      LEFT OUTER JOIN D_BIR_PRODUCT BIRPROD
      ON (BIRPROD.ID_BIR_PRODUCT=T.ID_BIR_PRODUCT)
      LEFT OUTER JOIN D_GTS_PRODUCT_TYPE GTSPROD
      ON (GTSPROD.ID_GTS_PRODUCT_TYPE= T.ID_GTS_PRODUCT_TYPE)
      LEFT OUTER JOIN D_GTS_TSACTION_TYPE GTST
      ON (GTST.ID_GTS_TSACTION_TYPE = T.ID_GTS_TSACTION_TYPE)
      LEFT OUTER JOIN D_CURRENCY CCYT
      ON (CCYT.ID_CURRENCY = T.ID_TSACTION_CURRENCY)
      LEFT OUTER JOIN d_cif lcif
      ON (lcif.id_cif = T.id_liability_cif)
      LEFT OUTER JOIN d_cif lbcif
      ON (lbcif.id_cif = bal.id_liability_cif)
      LEFT OUTER JOIN d_cif bcif
      ON (bcif.id_cif = T.id_BENEFICIARY)
      LEFT OUTER JOIN d_cif icif
      ON (icif.id_cif = T.id_ISSUING_BANK)
      LEFT OUTER JOIN d_cif acif
      ON (acif.id_cif = T.id_ADVISING_BANK)
      LEFT OUTER JOIN d_cif appcif
      ON (appcif.id_cif = T.id_applicant)
      LEFT OUTER JOIN d_state astate
      ON (astate.id_state = acif.id_state)
      LEFT OUTER JOIN d_state bstate
      ON (bstate.id_state = bcif.id_state)
      LEFT OUTER JOIN d_state lstate
      ON (lstate.id_state = lcif.id_state)
      LEFT OUTER JOIN d_state lbstate
      ON (lbstate.id_state = lbcif.id_state)
      LEFT OUTER JOIN d_state istate
      ON (istate.id_state = icif.id_state)
      LEFT OUTER JOIN d_state appstate
      ON (appstate.id_state = appcif.id_state)
      LEFT OUTER JOIN D_TSACTION_SOURCE TSrc
      ON (T.ID_TSACTION_SOURCE = TSrc.ID_TSACTION_SOURCE)
      LEFT OUTER JOIN D_COUNTRY LCTRY
      ON (LCTRY.ID_COUNTRY = lcif.ID_COUNTRY)
      LEFT OUTER JOIN D_COUNTRY LBCTRY
      ON (LBCTRY.ID_COUNTRY = lbcif.ID_COUNTRY)
      LEFT OUTER JOIN D_COUNTRY BCTRY
      ON (BCTRY.ID_COUNTRY = bcif.ID_COUNTRY)
      LEFT OUTER JOIN D_COUNTRY ICTRY
      ON (ICTRY.ID_COUNTRY = icif.ID_COUNTRY)
      LEFT OUTER JOIN D_COUNTRY ACTRY
      ON (ACTRY.ID_COUNTRY = acif.ID_COUNTRY)
      LEFT OUTER JOIN D_COUNTRY APPCTRY
      ON (APPCTRY.ID_COUNTRY = appcif.ID_COUNTRY)
      LEFT OUTER JOIN D_COUNTRY PCTRY
      ON (PCTRY.ID_COUNTRY = T.ID_PRESENTER_COUNTRY)
      LEFT OUTER JOIN D_LOCATION LOC
      ON (LOC.ID_LOCATION = T.ID_PROCESSING_LOCATION)
      LEFT OUTER JOIN D_CURRENCY BCCYT
      ON (BCCYT.ID_CURRENCY = BAL.ID_LIABILITY_CURRENCY)
      LEFT OUTER JOIN D_CURRENCY BALCYT
      ON (BALCYT.ID_CURRENCY = BAL.ID_BALANCE_CURRENCY)
      LEFT OUTER JOIN d_liability_type li
      ON (li.id_liability_type = BAL.id_liability_type)
      LEFT OUTER JOIN d_cif plbcif
      ON (plbcif.id_cif = T.id_liability_cif)
      LEFT OUTER JOIN REF_BAC_SORT_CODE plbbac
      ON (plbcif.bac_code=plbbac.bac)
      LEFT OUTER JOIN D_MARKET_SEGMENT plbmg
      ON (plbbac.SORT_CODE=plbmg.MARKET_SEGMENT)
      LEFT OUTER JOIN d_cif pbcif
      ON (pbcif.id_cif = T.id_BENEFICIARY)
      LEFT OUTER JOIN REF_BAC_SORT_CODE pbbac
      ON (pbcif.bac_code=pbbac.bac)
      LEFT OUTER JOIN D_MARKET_SEGMENT pbmg
      ON (pbbac.SORT_CODE=pbmg.MARKET_SEGMENT)
      LEFT OUTER JOIN d_cif pappcif
      ON (pappcif.id_cif = T.id_applicant)
      LEFT OUTER JOIN REF_BAC_SORT_CODE pappbac
      ON (pappcif.bac_code=pappbac.bac)
      LEFT OUTER JOIN D_MARKET_SEGMENT pappmg
      ON (pappbac.SORT_CODE=pappmg.MARKET_SEGMENT)
      LEFT OUTER JOIN D_CURRENCY LOCALCYT
      ON (LOCALCYT.alpha_code = PU.local_ccy)
      LEFT OUTER JOIN D_BRANCH Branch              
      ON (T.ID_BRANCH  = Branch.ID_BRANCH )
      LEFT OUTER JOIN F_USD_FX_RATE_HISTORY FX1
      ON (BAL.ID_BALANCE_CURRENCY = FX1.ID_CURRENCY and FX1.ID_DATE = (select max(FX11.ID_DATE) from F_USD_FX_RATE_HISTORY FX11 where BAL.ID_BALANCE_CURRENCY = FX11.ID_CURRENCY and FX11.ID_DATE <= BAL.id_released_date))
      LEFT OUTER JOIN F_USD_FX_RATE_HISTORY FX2
      ON (LOCALCYT.ID_CURRENCY = FX2.ID_CURRENCY and FX2.ID_DATE = (select max(FX22.ID_DATE) from F_USD_FX_RATE_HISTORY FX22 where LOCALCYT.ID_CURRENCY = FX22.ID_CURRENCY and FX22.ID_DATE <= BAL.id_released_date))
      LEFT OUTER JOIN F_USD_FX_RATE_HISTORY FX3
      ON (BAL.ID_LIABILITY_CURRENCY = FX3.ID_CURRENCY and FX3.ID_DATE = (select max(FX33.ID_DATE) from F_USD_FX_RATE_HISTORY FX33 where BAL.ID_LIABILITY_CURRENCY = FX33.ID_CURRENCY and FX33.ID_DATE <= BAL.id_released_date))Note the lines
    ROUND(BAL.MN_AVAILABLE_BALANCE * NVL(FX1.EXCHANGE_RATE,1) / NVL(FX2.EXCHANGE_RATE,1) , 4)                           
    BAL.LIABILITY_BALANCE * NVL(FX3.EXCHANGE_RATE,1)                                                                   
    BAL.MEMO_LIABILITY_BALANCE * NVL(FX3.EXCHANGE_RATE,1)                 
    And
    LEFT OUTER JOIN F_USD_FX_RATE_HISTORY FX1
      ON (BAL.ID_BALANCE_CURRENCY = FX1.ID_CURRENCY and FX1.ID_DATE = (select max(FX11.ID_DATE) from F_USD_FX_RATE_HISTORY FX11 where BAL.ID_BALANCE_CURRENCY = FX11.ID_CURRENCY and FX11.ID_DATE <= BAL.id_released_date))
      LEFT OUTER JOIN F_USD_FX_RATE_HISTORY FX2
      ON (LOCAMNYT.ID_CURRENCY = FX2.ID_CURRENCY and FX2.ID_DATE = (select max(FX22.ID_DATE) from F_USD_FX_RATE_HISTORY FX22 where LOCAMNYT.ID_CURRENCY = FX22.ID_CURRENCY and FX22.ID_DATE <= BAL.id_released_date))
      LEFT OUTER JOIN F_USD_FX_RATE_HISTORY FX3
      ON (BAL.ID_LIABILITY_CURRENCY = FX3.ID_CURRENCY and FX3.ID_DATE = (select max(FX33.ID_DATE) from F_USD_FX_RATE_HISTORY FX33 where BAL.ID_LIABILITY_CURRENCY = FX33.ID_CURRENCY and FX33.ID_DATE <= BAL.id_released_date))Thsi is where I need to incorporate the change

  • How to have a condition with the outer join

    Hi, I'd like to know if, inside a report, there's a way to create a condition which include in some way an outer join.
    So, I have 2 custom folders:
    Tickets with 2 fields: Ticket_id, Inventory_item_id, category_id and iptv_sumptom
    Hierarchy with 4 fields: Symptom, Inv_item_id, Category_id and Group
    These 2 folders are joined in this way
    Tickets.inventory_item_id = Hierarchy.inv_item_id (+) AND Tickets.category_id = Hierarchy.category_id (+) AND Tickets.iptv_sumptom = Hierarchy.Symptom (+)
    Now, from the report I have a parameter based on the field Group to restrict dataset of the tickets.
    ...but when I choose a group and I run the report, the conditions inside the plsql query generated is like this
    WHERE (Tickets.inventory_item_id = Hierarchy.inv_item_id (+) AND Tickets.category_id = Hierarchy.category_id (+) AND Tickets.iptv_sumptom = Hierarchy.Symptom (+)) AND Hierarchy.Group = 'A'
    where the last condition is WITHOUT outer join !
    I need to have also the outer join on the Hierarchy.Group: AND Hierarchy.Group (+) = 'A', but from the Administrator I don't want to add another join with (+) for the Group. From Plus I didn't find any way to write (+).....
    Anybody knows another method or workaround to have also a filter (the condition Hierarchy.Group = 'A') with an outer join ?
    Thanks in advance
    Alex

    Hi,
    A workaround can be either use new objects or modify the existing ones to avoid the outer join.
    In order to do that you can add a dummy record to each custom folder and then join by it.
    For example if you will add to the
    Tickets will be:
    select Ticket_id, Inventory_item_id, category_id, iptv_sumptom
    from......
    union all
    select -1,-1,-1,'Some value' from dual
    And hierarchy will be:
    select Symptom, Inv_item_id, Category_id ,Group
    from......
    union all
    select 'Some value',-1,-1,'Some value' from dual
    Now you can create a full join between them without the need to outer join.
    Hope it will help
    Tamir

  • Update Statement with left outer join

    hi,
    i have to update a column in table "a" from table "b" and both of them joined with left outer join
    How can I do this
    Thanks in Advance

    Please consider the following when you post a question. This would help us help you better
    1. New features keep coming in every oracle version so please provide Your Oracle DB Version to get the best possible answer.
    You can use the following query and do a copy past of the output.
    select * from v$version 2. This forum has a very good Search Feature. Please use that before posting your question. Because for most of the questions
    that are asked the answer is already there.
    3. We dont know your DB structure or How your Data is. So you need to let us know. The best way would be to give some sample data like this.
    I have the following table called sales
    with sales
    as
          select 1 sales_id, 1 prod_id, 1001 inv_num, 120 qty from dual
          union all
          select 2 sales_id, 1 prod_id, 1002 inv_num, 25 qty from dual
    select *
      from sales 4. Rather than telling what you want in words its more easier when you give your expected output.
    For example in the above sales table, I want to know the total quantity and number of invoice for each product.
    The output should look like this
    Prod_id   sum_qty   count_inv
    1         145       2 5. When ever you get an error message post the entire error message. With the Error Number, The message and the Line number.
    6. Next thing is a very important thing to remember. Please post only well formatted code. Unformatted code is very hard to read.
    Your code format gets lost when you post it in the Oracle Forum. So in order to preserve it you need to
    use the {noformat}{noformat} tags.
    The usage of the tag is like this.
    <place your code here>\
    7. If you are posting a *Performance Related Question*. Please read
       {thread:id=501834} and {thread:id=863295}.
       Following those guide will be very helpful.
    8. Please keep in mind that this is a public forum. Here No question is URGENT.
       So use of words like *URGENT* or *ASAP* (As Soon As Possible) are considered to be rude.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

  • Need help with a currently "in-use" form we want to switch to Adobes hosting service

    Hi, I am in desperate need of help with some issues concerning several forms which we currently use a paid third party (not Adobe) to host and "re-distribute through email"...Somehow I got charged $14.95 for YOUR service, (signed up for a trial, but never used it)..and now I am paying for a year of use of the similar service which Adobe is in control of.  I might want to port my form distribution through Adobe in the hopes of reducing the errors, problems and hassles my customers are experiencing when some of them push our  "submit button". (and I guess I am familiar with these somewhat from reading what IS available in here, and I also know that, Adobe is working to alleviate some of these " submit"  issues, so let's don't start by going backwards, here) I need solutions now for my issues or I can leave it as is, If Adobe's solution will be no better for my end users...
    We used FormsCentral to code these forms and it works for the most part (if the end-user can co-operate, and thats iffy, sometimes), but I need help with how to make it go through your servers (and not the third party folks we use now), Not being cruel or racist here, but your over the phone "support techs" are about horrible & I cannot understand them or work with any of them, so I would definitely need someone who speaks English and can understand the nuances of programming these forms, to please contact me back. (Sorry, but both those attributes will be required to be able to help me, so, no "newbie-interns" or first week trainees are gonna cut it).... If you have anyone who fits the bill on those items and would be willing to help us, please contact me back at your earliest convenience. If we have to communicate here, I will do that & I can submit whatever we need to & to whoever we need to.
    I need to get this right and working for the majority of my users and on any platform and OS.
    You may certainly call me to talk about this, and I have given my number numerous times to your (expletive deleted) time wasting - recording message thingy. So, If it's not available look it up under [email protected]
    (and you will probably get right to me, unlike my and I'm sure most other folks',  "Adobe phone-in experiences")
    Thank You,
    Michael Corman
    VinylCouture
    Phenix City, Alabama  36869

    Well, thanks for writing back...just so you know...I started using Adobe products in 1987, ...yeah...back then...like Illustrator 1 & 9" B&W Macs ...John Warnock's Helvetica's....stuff like that...8.5 x 11 LaserWriters...all that good stuff...I still have some of it working on a mac...much of it was stuff I bought. some stuff I did not...I'm not a big fan of this "cloud" thing Adobe has foisted upon the creatives of the world...which I'm sure you can tell...but the functionality and usefulness of your software can not be disputed, so feel free to do whatever we will continue to pay for, ...I am very impressed with CC PS on the 64 bit PC and perhaps I will end up paying you the stipend that you demand for the other services.
    So  I guess that brings us to our problem.. a few years back and at the height of the recession and near bankruptcy myself,  I was damn lucky and hit on something and began a small arts and crafts supply service to sell my products online to a very "niche market" ...I had a unique product and still sell that product (plus others) online...My website is www.vinylcouture.com...Strange? Yes...but there is a market it seems, for everything now, and this is the market I service...Catagorically, these are 99%+ women that use these "adhesive, sticky backed vinyl products"  to make different "craft items" that are just way too various and numerous to go into... generally older women, women who are computer illiterate for the most part...and all this is irrelevant to my problem, but I want you to have every bit of background on this and especially the demographic we are dealing with, so we can get right to the meat of the problem.
    OK...So about two years ago, I decided to offer a "plain sheet" product of a plain colored "stick back" vinyl... it is available in multiple quantities of packs ( like 5 pieces, 10 pieces, 15 pieces, in a packi  & so on)...and if you are still on my site.. go to any  "GO RIGHT TO OUR ORDER PAGE"  button, scroll down a little...and then to the "PLAIN VINYL" section...you will see the Weebly website order process.) You can back out from here, I think,..but, anyway this product is available in 63 colors + or - a few. So then the problem is,  how do they select their individual colors within that (whatever) pack?... .
    So my initial idea was to enable a "selection form" for these "colors" that would be transmitted to me via email as 'part" of the "order process".. We tried getting our customers to submit a  " a list" ( something my competitiors still do, lol, poor bastards)......but that..is just unbelievable..I can't even begin to tell you what a freakin' nightmare that was...these people cannot even count to 10, much less any higher... figuring out what colors to list and send me... well, lets just say, it wasn't working......I had to figure out a better way...Something had to be done.
    So after thinking this all out,  and yeah...due to my total ignorance, i figured that we could make a form with Live Cycle Designer (Now Forms Central)...(back then something that was bundled with Adobe Acrobat Pro), I believe, and thats what this thing was authored in... and it would be all good...LOL!
    Well not so simple...as you well know, Adobe Acrobat would NOT LET YOU EMAIL anything from itself.....it just wouldn't work (and I know why, and all that hooey), but not being one to take NO for answer,.I started looking for a way to make my little gizmo work.. So I found this company that said they can "hijack" (re-direct actually) the request to email, bypass the wah-wah, and re-transmit it to the proper parties.....for less than $100 a year,  I think...its called http://pdf-fillableforms.com/.
    A nice gentleman named Joseph Silva helped us program the thing to go to his servers and back out. Please dont hassle them...I need them...for now..it basically does work...try it...you should get back a copy of the form that you filled out...good luck however,  if you're on MAC OSX or similar...
    I have included a copy of both of our forms (and feel free to fill it out and play with it)...just put test somewhere on it...(and you must include YOUR email or it will balk)..they are supposed to be mostly identical, except one seems to be twice as large....generating a 1.7 meg file upon submission, while the other one only generates a 600K file or so...thats another issue for another day or maybe you can advise on that also...
    OK so far so good......In our shop, once Grandma buys a 10 pack (or whatever), Only then she gets to the link on her receipt page ro the relevant "selection form" ,(this prevents "Filling and Sending"  with "no order" and "no payment", another early problem we had)... which they can click on and it will usually download and open up on their device if all goes well...Then our little form is supposed to be fillable and is supposed to ADD UP all the quantities, so grandma knows how many she is buying and so forth right on the fly,  and even while she changes her mind..., and IT'S LARGE so grandma can see it, and then it TOTALS it all up for them, ( cause remember, they can NOT add)..,  except there is a programming bug (mouse-click should be a mouse-up probably or something..) which makes you click in the blank spaces to get to a correct TOTAL...about 70-80% of our customers can enable all these features and usually the process completes without problems for them especially on PC's running Windows OS and Acrobat Reader X or XI...at least for most... Unfortunately it is still not the "seamless process" I would like or had envisioned for the other folks out there that do have trouble using our form....  Many folks report to us the following issues that we know of.  First of all it takes too much time to load up...We know its HUGE...is there anyway that you can see, to streamline this thing? I would love for it to be more compact...this really helps on the phones and pads as I'm sure you well know.
    Some just tell us,"it WON'T work"....I believe this is because they are totally out of it and dont even have Adobe Reader on their machine, & don't know how to get it ( yes, we provide the links).....or it's some ancient version....no one can stop this one...
    It almost always generates some kind ( at least one time)  of "error message" which we do warn them about..., telling one,  basically that "Acrobat doesnt even like this happening at all, and it could be detrimental to ones computer files", blah-blah...(this freaks grandma out really bad)...& usually they end up not even trying to send it...  and then I get calls that even you wouldn't believe...& If they DO nut up and push the Red "Submit Form" button, it will usually send the thing to us (and also back to them at the "required email address" they furnished on the form, thats what the folks at the "fillable forms place" do) so, if it's performing it's functions, why it is having to complain?. What are we doing wrong?....and how can I fix it?...Will re-compiling it or saving it as a newer version of "FormsCentral" correct any of these problems ?
    Ok, so that should keep you busy for a minute and we can start out with those problems...but the next thing is, how can I take advantage of YOUR re-direct & hosting services?, And will it get rid of the error messages, and the slowness, and the iOS incompatibilities ? (amazingly,  the last iOS Reader version worked almost OK.. but the newest version doesnt seem to work with my form on my iphone4)  If it will enable any version of the iOS to send my form correctly and more transparently, then it might be worth the money...$14.95 a MONTH you say. hmmmmm...Better be good.
    Another problem is, that I really don't need 5000 forms a month submitted. I think its like 70-100 or less....Got any plans for that?  Maybe I'm just not BIG ENOUGH to use Adobe's services, however in this case, I really don't care whose I do use as long as the product works most correctly for my customers as well as us. Like I said, If I'm doing the best I can, I won't change anything, and still use the other third party, If Adobe has a better solution, then i'm all for that as well. In the meantime, Thanks for any help you can provide on this...
    Michael Corman
    VinylCouture.com
    (706) 326-7911

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