Need help with download problems on Ipod-5th Generation

Hello everyone. Another newbie here who is not technologically inclined but love their Ipod. I just purchased new music videos from the Itunes store, connected my Ipod to the PC and left everything alone until I saw the update complete prompt. However, I am now in a panic because not only did it not sync my new purchases but...all of my previously purchased TV shows, music videos, etc are no longer on my Ipod. I did not request nor click to have anything erased. What can I do to restore my complete library of tunes, videos, tv shows, as I have spent a lot of money on my purchases for this Ipod?
Also, while I'm asking for help: do any of you have problems with downloads timing out before the downloads from the Itunes Store are complete? I purchased several music videos during downloads that said there was an error due to download timeouts; not only did the items never show up in my library but never synced to my Ipod. There were error codes assigned to these videos but...who do I do when this happens? Thanks in advance.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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Du meintest am 20.02.00 zum Thema Need help with daq problem:
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