Need help with Itunes Authorization issue

I've been a Itunes/Ipod user for a couple years. During that time, I've sure spent over $500.00 on Itunes music from the Itunes store for my Ipod. My daugter and I both have Ipods.. There have only been 2 machines with Itunes installed here but I occasionally rebuild my computers to have the latest and greatest hardware for my business.. The other day I backed up all my music and data before rebuilding my machine due to hardware upgrades. Everything went smoothly including importing my purchased music back into Itunes.. The problem is I can't listen to it now. When I try to double click a song I get an error that says "You have already authorized 5 computers with this account. To authorize this computer you must first deauthorize one of the other computers" This isn't possible because the computers aren't around anymore to deauthorize. They were all housed (except 1, my daughters pc) in the same case as I have now.. Please respond...

The other day I backed up all my music and data before rebuilding my machine due to hardware upgrades.
okay. you may have ended up with multiple authorisations on that PC due to the system changes. if so the following documents should be of some help with techniques for freeing up authorisations:
One computer using multiple iTunes Music Store authorizations
About iTunes Store authorization and deauthorization

Similar Messages

Cannot contact Apple, need help with iTunes & Registration?

1, The number provided does not work outside the US.
2, The number for Thailand doesn't work either.
Serial number: C02KJ0xxxxxxx
Technical Support says is Expired ???
3, Can can tech support be expired on a 3 day old machine?
4, Why won't it register on the website?
What a nightmare. I want to register my 3 day old computer but you say tech support has expired.
I'm in Thailand and cannot call your support number. Its the number is incorrect.
Really need some help with iTunes can someone help me? OK to pay but I really really need some support.
Jason

First, have you moved or renamed the iTunes or iTunes Music folders, or any of the folder or track files in those folders, since iTunes last worked correctly?

Please I Need Help With iTunes..!!

Hi I am New In This Forum and I hope I Could Find The Help I Was Not Able To Find and Get at Apple Store / Support Dept Lots Of Times I Call Them Over The The Phone I Am Not Kidding When Say Probably 10-15 Times, Plus The Times I Went Ahead To One Nearest Apple Store To My House For The Same and The Only Unique Problem That I Been Complaining For The Last 6-8 Months....Error Messages Like This >> iTunes : ERROR REQ Could Not Be Completed, Item You've Requested Is Not Currently Available In The U.S Store...!!! I Really Don't Understand it what Happen I Was Using Before For Years, I Have Like 5,000 Songs and Videos, Movies, Pictures etc, I Mean I Was Able To Use it, I Can't Not Even Have Access To Login To My Account at All Either..and APPLE STORE, They Just Told Sorry They Don't Know What's Wrong With it Don't Know How To Help Me..
My INFO IS: MacBook Pro 2010-2011
MAC OS X
VERSION: 10.8.2
PROCESSOR: 2.4 GHz INTEL CORE 2DUO
MEMORY: 4 GB 1867 MHz DDR8
STARUP DISK: MACINTASH HD
I Really Hope There's Someone Who Might Be Able To Help Me Out, To Resolve This Issue Or I am Going To Be Go Crazy About This Issue With iTunes...The Matters is That For Therapy I Really Need My Music and Its Not a Joke Music Its My Therapy Some How...Long Story...
Once Again Thank You. God Bless You All
Irene/[email protected]

Windows doesn't detect iPhone: http://support.apple.com/kb/ts1538

I need help with iTunes. I just bought a new laptop and I have a few questions

So I just bought a new laptop and few days ago. It's an HP. I have the iPhone 4 (8GB). So all my songs from iCloud are on my phone. I want to manually put them on my phone. All of my songs, videos, pictures etc. are on my new laptop. I went to apply the changes on iTunes when I selected "Manually manage music and videos". And a message came up saying "This iPhone is synced with another iTunes library on another PC. Do you want to choose to erase this iPhone and sync with this iTunes library?" Under that it says "Erasing and syncing replaces the contents of this iPhone with the contents of this iTunes library."
So what do I do? I don't want to click sync and loose everything on my phone. I will no longer use the other comuter. I really need help.
Thank you!

There are some instructions on this page for syncing to a new computer : https://discussions.apple.com/docs/DOC-3141
You should be able to copy iTunes purchased music from the phone via File > Devices > Transfer Purchases
If you still have your old computer and you haven't copied your library over form it, then there are also some methods listed on this page about how you could copy it over : http://support.apple.com/kb/HT4527 - the page refers to music, but I've used the home sharing method to copy apps, films etc between computers.

Need help with expression builder issue

Hi all
I'm hoping someone can help with an issue I'm having. I'm creating a database for a manufacturing joinery. For 1 of my forms, Ive to create a despatch form which includes order details along with customer details. Some customers can have contracts in which
they get a fixed price on certain item. This is where the problem lies.
For my customers table, I have a field called "On contract" which is a Yes/No field. I've created a query to attempt to make this form. I'm having trouble with adding a total column at the end of this query. Quantity,Unit Price, Contract Price
are also in the query. I've been trying to build an expression to say like;
iif [on contract] = "Yes", [Quantity] * [Contract Price]
iif [on contract] = "no", [Quantity] * [Unit Price]
It obviously wont work, what am I doing wrong?
Thanks in advance

Hi,
Assuming you are using the database is SQL Server:
SELECT [CustomerID]
,[Quantity]
,[Unit Price]
,[Contract Price]
,[Total] = CASE WHEN [On Contract] = 'Yes' THEN [Quantity] * [Contract Price]
WHEN [On Contract] = 'No' THEN [Quantity] * [Unit Price] END
FROM [Customers]
Modify the SQL to suit your need.
Hope this helps.
~J.

I need help with itunes for windows 7.

wondering if any one can help? i am running windows 7 and i recently had trouble with itunes it used to open and work, when i recieved my new iphone itunes decided not to open any more i tried un-install and re-install and it didnt work i reset my laptop back to its factory settings and re-installed itunes it worked for that day then went wrong again. i have tried doing apple software update and it comes up with error and some numbers followed by cc. if i try and re-install itunes it says invalid right to use bonjour.
any help? thanks

I have absolutely no idea who Ari is
It appears you do not know how to use this forum
To reply back to Ari, you should have done that on the same thread so that he can see it
Yes, you can call Apple if you are willing to pay for it
Allan

New laptop need help with itunes.

okay so i got a new laptop for xmas and i want to transfer my songs from my old desktop to my laptop. is there a way i can load my ipod onto my laptop and use that to transfer songs.
my friend said that when i plug in my ipod to my blank itunes it will erase my songs. is there a way to download my songs to my laptop from my ipod?
i really need help!
THanks for the help.
xo kaiit
windows dell Windows XP

Your friend is right. the iPod cannot be used to update iTunes. I had the same problem about a year ago, and I just transferred each song using my jumpdrive. It's painstakingly boring, but it will work without wiping anything clean.

Need help with itunes iphone update

When I try to sync my iphone 4 with ios 7 to itunes for windows, I also receive the "can't use devise...requires itunes 11.1 or higher". I am advised to download this version at itunes.com. However, when I follow the link, I am not allowed to download b/c my phone already has itunes installed on it. The download link offers no tab or lik for either updating or downloading any new software. What am I missing? BTW, my pc is updated with itunes 11.1.

Same problem here. It shows up under devices but there is no "page" for it. No tabs, music, apps, nothing.

HT4528 I am trying to sync iTunes and download ringtones from Apple store. I am not able to on my iPhone. need help with these two issues

I am having issues with several areas on my iPhone:
1. When I am trying to update my iTunes on my phone from my laptop I have trouble syncing to my iPhone. How do I get my songs from iTunes transfered to my iPhone?
2. I am not able to purchase/download ring tones to my iPhone. Am I able to purchase ringtones?
3. My daughter has an iPhone also, and it appears that we have to share contacts? My phone was populated with her contacts and vice versa. How do I seperate the contacts?

If it's an iPhone 4S or earlier, download iTunes 10.6.3. This requires Mac OS X 10.5.8.
If it's an iPhone 5, you need to buy a Mac OS X 10.6 DVD, run the Mac OS X 10.6.8 combo updater, and then install iTunes 11.
(80456)

Just Switched To Mac's and Need Help With A Few Issues!

Hi All,
I finally did it and switched to a Mac!! Never thought it would happen as I always felt guilty about the cost but after 5 laptops crashing on me - well, I just could not take it anymore! I managed to get a fairly good deal on a 15" Macbook Pro - 2.2/120GB version. I still don't know much about the mac way but am trying to learn so any help would be appreciated!
1). Is there any kind of video tutorial (preferably free!) that I can use that will help me learn the Ma OS X? I have Tiger 10.4.11 on my MBP (Did you hear that - MY MBP!!!)
2). AOL Assured me that they fully support Mac before I purchased (only 5 times!) but after I had bought it - they then told me that they do not! I got the AOL disk for Mac but it kind of ***** - features are missing etc. Does anyone in the UK run their Mac's with AOL and does it run as per normal? Any advice with AOL & Mac?
3). AOL also told me - hey, no probs - of course you can transfer all your old emails, favourites folders, personal filing cabinet from a PC to a Mac - but then, after I bought it - the so called dedicated Mac Experts at AOL tell me that simply is not possible - What advice can anyone give me who has switched from PC to Mac with AOL and who needed to transfer all their stuff over? AOL tells you totally different things depending on who you talk to and even from what their web page state! I am really fed up with them!
4). If I am ever successful in getting all my many years worth of data from AOL on a PC to a Mac, I am really intent of changing ISP's - what are the best ones for Mac that offer good Mac support, good deals and no charges for telephone support?
5). I was initially happy with Tiger as again, AOL assured me they supported it but not Leopard (even their website says so) and as I stupidly thought that it must be true (we are talking AOL here!). Now I know that they don't support anything Mac, I am contemplating moving to Leopard - I am a little cautious as I heard there were/are many bugs and unhappy leopard experiences - have the majority of these been solved yet and is it advisable to change to Leopard or should I wait until an updated version comes out?
6). My MBP was originally bought in the US but is registered to my name in the UK. it has 6 months Apple warranty left and I wish to buy Applecare. Apple says it 'recommends' buying Applecare in the country at which the item is registered (not bought, as I understand it). Does that mean, if I buy Applecare in the USA, Apple UK will still accept it and service my MBP as they would do any other or will I have to have the hassle of sending the thing to the USA if it needs attention? Applecare USA T&C's state only for the 50 States & Canada and Applecare UK state only for the UK & EU. Both however state international servicing?! I am a bit confused on this one. I travel a lot and need to know, that any Applecare I buy will not then be limited to just the places they state in the T&C's. As It reads to me, Applecare purchased in the USA/Canada will not cover the UK/Europe/ROTW and vice versa. Is this true or am I missing something or just plain thick?
5). I really wish to upgrade the 120GB HDD. My understanding is that it must be done by either Apple (who charge really silly money) or if correct, at an "Authorized Apple Service Provider" who of course will be much cheaper. If true, does this mean at ANY authorized apple service provider on the planet or just ones in which the item is registered? If I do the upgrade with a service provider, will Apple then also service the new HDD if something goes wrong as per normal anywhere in the world or will they then say, sorry, will not service the new HDD and you have to go back to the place where you had it installed, even though it was one of their authorized service centers? (that would really suck)!
6). The spelling and dictionary (and a few other things) are set to US English - how can I set to UK English? I have tried but to no avail so far.
7) What and how should I set the Firewall settings so I will not get attacks by any form of malware? (I do not know much about this area and what the implications mean)!
Well, that's it so far - please bear my ignorance, I am so new to Mac's and hope this to be one of the smarter decisions I have made in life! Already I have strange sensation that I never had with all those years of Microsoft & PC's - I kinda feel reassured, safe, that if I have problems, they will get sorted, My life will now be easier and not having to worry so much about crashes, viruses, trojans etc, gives me a sense of liberation and contentment almost - very strange feeling but a **** good one! (if only the women in my life were like that)!
Thank You All From A PC to Mac Switcher (and NO! I do not feel guilty or scared anymore)!
SuaveBhav!

I can help you with your questions about AppleCare, and can also reassure you that both the macbook pro and Leopard will be worth your investment and the time you are putting into figuring out how to get your data across. I switched from windows when I bought my macbook a year and a half ago and would not use any other system now. The other day I completed the transition by erasing parallels and Windows from my system entirely.
As for AppleCare, you can get warranty care anywhere in the world, no matter where you buy your AppleCare. Mine was bought and is registered in the US, I live in Slovakia, and have had it serviced several times in Austria and Slovakia under the warranty without any problems at all. There are differences, however, in exactly what the warranty covers from place to place, in accordance with the law in each place that AppleCare is issued. Even though I live in the EU, my agreement with Apple is an American one, and the American guarantees hold. If EU law would demand that Apple fix more things, for instance, than American law does, I could not get those things repaired under my agreement, and vice versa.
Basically, though, I understand my agreement with AppleCare to be that they will fix all problems/damage that are not my fault free of charge for two years after my initial one-year warranty runs out, and that is good enough for me.

Need help with an innerjoin issue

Hello;
I am writting a small app for my web site and have run into
an issue with an innerjoin. Let me explain what the function is for
this so maybe you can understand what I am doing.
There are 2 pages to this. Page 1, is a category selection
page. It loads all the categories on the page with a link that
passes a category ID to page 2. Page 2, then allows you to view all
the projects that are associated to the specific category. There is
a numbered navigation on this page, kind of like google, 1 2 3 4
More> Next>
Now what I am trying to do it create a select function that
allows you to choose another category to look through on page 2 so
you don't have to go back to page 1 and select another category
there.
Right now, I have the innerjoin working well with page 1
going to page 2 and the numbered nav, it is doing what it is
supposed to. BUT the select function is working off the where
clause and not working independantly from what the numbered nav and
body is supposed to be doing. There is also a spot I added to this
page that kind of works like the select function, it puts the name
of the category your viewing on the page.
What is happening with the select function and this name
function is lets say there are 5 project records tied to the
category you selected, then the select function gets 5 names of the
same category in it and so does the category name function.
(Follow this?)
Let me post the code for page 1 and page 2. also will add
what the tables are in the db.
DB tables:
Table1: Categories
Name (this is the actual category name), MYFile(the file that
give an image of the category), Description(a description of this
category), CategoryID (this is added to the projects table for each
project that is connected to each category)
Table 2: Projects
ProjectID (this is the ID of the projects), Name (this is the
name of the project) Body (thi sis the description and picture of
the project), CategoryID (this is the id of what category the
project falls under, also assigned to tproject from the categories
table)
There is a lot of code that goes in this, so I am going to
post the code that is pertinent to this question, 90% of it is
working at this time, just not the select function and category
name on page 2.
Page1 Code:
<CFQUERY name="GetRecord"
datasource="#APPLICATION.dataSource#">
select Name, MYFile, Description, CategoryID
FROM Categories
</CFQUERY>
<head>
</head>
<body>
<cfloop query="GetRecord" startRow="#URL.startRow#"
endRow="#endRow#"><cfoutput>
<img src="../img/cat/#MYFile#" width="50" height="50">
<a
href="portfolio-detail.cfm?CategoryID=#CategoryID#">#Name#</a>
#Description#
</cfoutput></cfloop>

Page2 code:
<CFQUERY name="getProjects"
datasource="#APPLICATION.dataSource#">
SELECT Projects.ProjectID, Projects.Name, Projects.Body,
Projects.CategoryID,
Categories.CategoryID AS catID, Categories.Name AS cat_name
FROM Projects
INNER JOIN Categories
ON Categories.CategoryID = Projects.CategoryID
WHERE Projects.CategoryID = #categoryID#
ORDER BY ProjectID
</CFQUERY>
<cfif getProjects.recordCount is 0>
No projects in this category.
<cfabort>
</cfif>
<head>

<script language="Javascript">
function changeRecord(){
document.category.submit();
</script>
</head>
<body>

<cfoutput
query="getProjects">#cat_name#</cfoutput>
<form Name="category" method="post"
Action="portfolio-detail.cfm?CategoryID=true">
<select name="CategoryID" size="1"
onChange="category.submit();">
<option value=""> --Select a Category--
</option>
<CFOUTPUT query= "getProjects">
<option value="#CategoryID#">#cat_name#</option>
</CFOUTPUT>
</select>
</form>

<cfoutput query="GetProjects" startRow="#startRow#"
maxRows="#maxRows#">
#Name#
#Body#
</cfoutput>

<cfmodule
template="../CFdocs/PageNav.cfm"
totalItems="#numRows#"
numPerPage="#maxRows#"
startRow="#startRow#"
url="#cgi.script_name#?categoryID=#categoryID#&startRow=#startRow#">
The main part that is not working properly is the select, and
category name. How to I get those to work independantly from my
where clause? (I need the where clause for the numbered nav and
cycling through the projects tied to the category you called up
from page 1.
Can someone help me tweek my code from this point? I am
stumped, I looked at the cf docs and I can't find a solution. I am
using CF 8.
Any help would be appreciated. Thank you!
CFmonger

I fixed a lot of this since I posted it this morning. Now all
that isn't working properly is the select, it isn't passing the
proper variable to make the query work.
This is what I have now:
Page 2:
<CFQUERY name="getProjects"
datasource="#APPLICATION.dataSource#">
SELECT Projects.ProjectID, Projects.Name, Projects.Body,
Projects.CategoryID,
Categories.CategoryID AS catID, Categories.Name AS cat_name
FROM Projects
INNER JOIN Categories
ON Categories.CategoryID = Projects.CategoryID
WHERE Projects.CategoryID = #categoryID#
ORDER BY ProjectID
</CFQUERY>

<cfif getProjects.recordCount is 0>
No projects in this category.
<cfabort>
</cfif>

<CFQUERY name="cata"
datasource="#APPLICATION.dataSource#">
select Name, MYFile, Description, CategoryID
FROM Categories
</CFQUERY>
<head>
<script language="Javascript">
function changeRecord(){
document.category.submit();
</script>
</head>
<body>

<cfoutput query="getProjects"
maxrows="1">#cat_name#</cfoutput>

<form Name="category" method="post"
Action="portfolio-detail.cfm?CategoryID=#CategoryID#">
<select name="CategoryID" size="1"
onChange="category.submit();">
<option value=""> --Select a Category--
</option>
<CFOUTPUT query= "cata">
<option value="#CategoryID#">#Name#</option>
</CFOUTPUT>
</select>
</form>

The error I get when using the select is this:
Error Executing Database Query.
[Macromedia][SequeLink JDBC Driver][ODBC
Socket][Microsoft][ODBC Microsoft Access Driver] Syntax error
(missing operator) in query expression 'Projects.CategoryID ='.
The error occurred in C:\Websites\folio\portfolio-detail.cfm:
line 12
10 : INNER JOIN Categories
11 : ON Categories.CategoryID = Projects.CategoryID
12 : WHERE Projects.CategoryID = #categoryID#
13 : ORDER BY ProjectID
14 : </CFQUERY>
I also tried doing it this way:
<form Name="category" method="post"
Action="portfolio-detail.cfm?CategoryID=true"
This way didn't work at all, it only made the numbered nav on
the page cycle through all the projects in all the categories.
What do I need to change to pass the proper variable from the
select nav to the innerjoin query and my where statement?

I need help with a mapping issue.

We have a number of websites setup so that they are all under the default website in IIS 7. We use ISAPI/ReWrite/3 to process and take it to the correct page to view. Unfortunately this does not work so well with CFAJAX or CFFILEUPLOAD. Can anyone help?
Example:
Local Directory: D:\sites\website1\index.cfm or D:\sites\website2\index.cfm
URL: http://website1.preview.domain.com/ would show a different website than http://website2.preview.domain.com/
ISAPI ReWrite code:
RewriteCond %{HTTP:Host} ^(?:.*\.)?website1\.preview\.domain\.com|^(?:.*\.)?website1\.new\.preview\.domain\.com|^( ?:.*\.)?website1\.office\.preview\.domain\.com$
RewriteRule (.*) /website1$1 [NC,L]
and the same with website2, only it has website 2 instead of website1.
However, when I use CFFileUpload it creates the parameter as: 'http://website1.preview.domain.com/website1/upload/process.cfm'
I have tried to replace the code when processing the template and the page content, but it does not replace it. It must happen last, even after I do a <cfsavecontent>
I need it to show up as http://website1.preview.domain.com/upload/process.cfm
Can anyone help me with either an idea to use in the ISAPI/ReWrite or some other change I can make?

The issue comes down to the fact that in the Coldfusion Administrator I set the Settings > Default ScriptSrc Directory : http://10.4.3.80/CFIDE/scripts/, because http://website1.preview.domain.com/cfide/scripts does not exist.
This works for cfchart, but when I look at the source for any flash stuff, it still puts just "/CFIDE/...", which is trying to pull from http://website1.preview.domain.com/CFIDE/..., which doesn't exist, and it shows http://website1.preview.domain.com/website1/upload/process.cfm (which does not exist) instead of http://website1.preview.domain.com/upload/process.cfm like it should. Everything else works on the website, all coldfusion stuff (although, I do convert some of the links and things in my page so that they work properly). However, I can't find a place to replace links when I use a cffileupload, it puts that in very last, so my links are messed up.
The nicest thing would be a setting that I could set the cffileupload to know what the path is. If that is not available, then I need to write a ISAPI/ReWrite line to redirect it.

I have 2 computers and need help with ITunes I'm New!

I recently bought an iPod mini and have downloaded the iTunes to put music onto my iPod. This is on my main computer. Now I want to carry all of these songs over into my library which is empty onto my labtop and continue to put songs onto it. I have already downloaded iTunes for my labtop and everytime I go to plug in my iPod, iTunes opens automaticly and this message appears The iPod is linked to another iTunes music library. Do you want to change the link to this iTunes music library and replace all existing songs and playlists on this iPod with those from this library? I click no and this is wear I am at. If you understand could you please help me. Thanks

If you want to use the iPod with more than one computer, you need to change to manual transfer as outlined here.
Using the iPod with more than one computer.

TS1292 Need help with iTunes cards

I have iTunes cards that say inactive. How do I redeem them

What you normally should do is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
Regards.

Need help with Itunes problem not being able to put custom made ringtone on iphone 4s.

My iphone 4s is running iOS7. My windows laptop is running the latest version of itunes, i follow instructions everywhere to get the ringtone i made onto my cellphone and i get stuck where it says to go to the apps tab and then scroll down till you see the apps you have and choose the app that you made the ringtone with. Well when i select apps it just goes to the app store, it doesn't do anything else. How in the world do i get that to come up so i can move the ringtone from the app to my phone??? please help!

Although WAV files have the same audio coding as an audio CD, a disc full of WAV files does not act like an audio CD; it lacks the indexing and ToC needed in order for a "regular" CD player to play it. As Diane notes, put your WAV files in an iTunes playlist and burn it as an *audio CD.*

Need help with Itunes Authorization issue

Similar Messages

Maybe you are looking for