Need help with OS X Mountain Lion

I purchased OS X Mountain Lion from the Mac App store but it will not download. It just says  "waiting". How do I go about resolving this?

same problem reported here :
https://discussions.apple.com/message/19721535#19721535
the apple guys by phone couldn't help me
they took 22$ and without software

Similar Messages

  • Need help with Os X Mountain Lion Installation

    I have a Macbook Pro (early 2011) 2.3Ghz and Everytime I boot up my macbook this Os X Mountain Lion screen pop up but when I try to install it. A message pop up saying ‘"temperaly unavailable try again ‘later" and sometimes "please contact apple care". I need help getting pass this installation so I can start using My macbook pro. Can someone help me?

    Have you downloaded the Mountain Lion installer from the App Store? It is a stand alone application.

  • I need help with consequences of failed Lion installation

    Because I need to install a software program that requires Lion or higher, I decided to upgrade my Macbook Pro from Snow Leopard to Lion today. I chose Lion rather than Mountain Lion because of the bad reviews I read about Mountain Lion...
    The installation failed and I got the message "Hard disk is damaged and can't be repaired."
    I can boot the computer in "safe" mode, but not in normal mode.
    I do not have the original installation disk that came with the computer, but I tried booting with an installation disk that came with a MacBook. That did not work.
    I used target disk mode to connect my Macbook Pro to my old MacBook (that is still running Tiger) and ran Disk Repair from the MacBook, but got these messages : "Missing thread record; Invalid sibling link, volume check failed; the underlying task reported failure on exit"
    I don't live anywhere near an Apple Store or any other store that offers Macintosh hardware support.
    What are my options? Is this really a hardware problem, or a problem caused by installation of Lion?
    I have a Time Machine backup on an external hard drive. Should I purchase a SnowLeopard or Lion bootable disk from Apple? And reformat drive? And then install Lion?
    I would really appreciate any insight or advice anyone can give me. I have owned about 25 different macs since 1984, and this is the first time I have had a problem like this 

    Assuming your really mean storage space, you need to dlete some items from your iPod.  Also when you connect the iPod to its syncing computer go to the Summary pane for the iPod in iTunes and look at the distribution of the storage usage.  If the "other" category, is greater than 0.5 GB, you can reduce that by restoring your iPod.  Sometimes restoring from backup is required.

  • Help with backup of Mountain Lion & upgrade to Mavericks

    I am contemplating an upgrade to Mavericks from Mountain Lion 10.8.5 on my iMac i5 with a 1TB HD (500 GB available) and 8GB memory.
    Before doing so, I would like to make sure I can revert if necessary and thinking of possibly using Carbon Copy Cloner to clone my HD onto a Lacie 3TB external HD. 
    Can someone make suggestions about preparing the 3TB HD?  Should I use the 3TB HD strictly for CCC?  Or is it of sufficient size to partition the drive to share between CCC and Time Machine?  (Partition size suggestions would be helpful if that's a recommended way to go).
    I have never used CCC and have not yet purchased it, so if there's any other suggestions for someone not too computer savvy, they would be appreciated.  I am not currently using Time Machine, but wouldn't mind the extra safety. 
    Awhile back I read some unhappy posts on the new Pages & Numbers programs, so I would also like to keep my current Pages & Numbers versions for now.
    Thank you.
    Barbara

    You must first create a new partition on the LaCie. The partition should be a few GBs larger than the total amount of space used on your internal drive.
    To resize the drive do the following:
    1. Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    After the main menu appears select Disk Utility and click on the Continue button. Select the hard drive's main entry then click on the Partition tab in the DU main window.
    2. You should see the graphical sizing window showing the existing partitions. A portion may appear as a blue rectangle representing the used space on a partition.
    3. In the lower right corner of the sizing rectangle for each partition is a resizing gadget. Select it with the mouse and move the bottom of the rectangle upwards until you have reduced the existing partition enough to create the desired new volume's size. The space below the resized partition will appear gray. Click on the Apply button and wait until the process has completed.  (Note: You can only make a partition smaller in order to create new free space.)
    4. Click on the [+] button below the sizing window to add a new partition in the gray space you freed up. Give the new volume a name, if you wish, then click on the Apply button. Wait until the process has completed.
    You should now have a new volume on the drive.
    You can now clone your system to the new partition:
    Clone Mavericks, Lion/Mountain Lion using Restore Option of Disk Utility
         1. Select the destination volume from the left side list.
         2. Click on the Restore tab in the DU main window.
         3. Select the destination volume from the left side list and drag it
             to the Destination entry field.
         4. Select the source volume from the left side list and drag it to
             the Source entry field.
         5. Double-check you got it right, then click on the Restore button.
    Destination means the new partition on the LaCie backup drive. Source means the internal startup drive.

  • Help with computer and Mountain Lion

    I am running Snow Leopard on my iMac but cannot upgrade to Mountain Lion because my computer was purchased in early 2007. Is there any way to get the iCloud for this computer?

    If your Mac meets the following requirements you can upgrade to Lion:
    Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    2GB of memory
    OS X v10.6.6 or later (v10.6.8 recommended)
    7GB of available space
    However Lion is not available directly from the Mac App Store, having been replaced by Mountain Lion, but you should be able to get it by ringing 1-800-MY-APPLE if you're in the USA, or the number given at bottom left of this page for other countries.

  • Help With Pages in Mountain Lion OSX

    I have two IDs on my Mac.  When using one, I am able to utilize the Cloud functionality on Pages and Numbers; on the other ID it looks just like the old Pages and Numbers - i.e. I don't see Cloud?  I am using two different Apple IDs.  All other functions work on both (calendar, email, etc.)  Any reason?

    You are right, it takes List indenting but the Ruler margins are immovable.
    Guess there is a reason why this is called iWork for iCloud beta.
    A note for those professing that Apple has provided cross platform tools that supposedly "just work".
    This is just one of the predictable examples of why that is not true.
    There are quite a few Online Applications which do work and work well. Apple's are not one of them. I have reasonably fast Internet but the most striking thing about iWork for iCloud is not just what doesn't work but what does is is excruciatingly slow.
    Peter

  • I recently purchased this 21.5 inch iMac in the month of February. The woman that helped me through the process of purchasing this told me that it comes with the latest Mountain Lion. which it did, but i cant write a review in the app store! Help...

    II recently purchased this 21.5 inch iMac in the month of February. The woman that helped me through the process of purchasing this told me that it comes with the latest Mountain Lion. which it did, but i cant write a review in the app store! Help...

    You want to write a review about Mountain Lion? I'm not sure that you can write about the OS at the app store - it's not an app. Or are you talking about the online Apple store? If you want to send feedback to Apple, you could use this:
    http://www.apple.com/feedback/macosx.html

  • Need help with upgrading my OS from 10.5.8

    Need help with upgrading my OS. I havent upgraded the OS since I bought it and have version 10.5.8. Now I cant download Mountain Lion- or even Snow Leopard. When i downloaded the first version of SL- 10.6.1 it says i have to have 10.6 first and I cant find that.

    Start by checking if you can run Snow Leopard:
    Requirements for OS X 10.6 'Snow Leopard'
    http://support.apple.com/kb/SP575
    Whilst Apple withdrew Snow Leopard from their stores, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $20 for a single user, or $30 for a family pack that covers up to 5 Macs.  You can also purchase the code to use to download Lion from the same number (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
    http://www.apple.com/osx/specs/
    If you are outside the US call your national Apple Helpline:
    http://support.apple.com/kb/HE57
    If you're in the UK, use this number: 0871 508 4400
    When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.
    UPDATE:
    OS 10.6 Snow Leopard is once again available from the Apple Store:
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    and in the UK:
    http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
    but nobody knows for how long it will be available.
    To use iCloud you have to upgrade all the way to Mountain Lion:
    http://support.apple.com/kb/HT4759

  • Do I need a Fresh Install of Mountain Lion?

    Hi there! I need to do something to fix my computer but I am not sure what exactly. I could use some help from some more experienced people to I do not mess anything up.
    System
    2011 MacBook Air
    -Mountain Lion
    -Time Machine
    -16 GB Flash Drive
    Problems
    I have a legal copy of Windows 7 and wanted to partition my HD so I could run it. I went into boot camp and it put Windows on my flash drive but when it went to partition my HD, I got the error "Files cannot be moved". I did some research on this error and discovered I need to reformat my drive. I decided the best thing to do would be a fresh install of Mountain Lion and then move my data over from Time Machine. This would fix my Boot Camp problem and free up some aditional wasted space.
    Stipulations
    While I have everything backed up on an external HD through Time Machine, I also have other files that are only saved on that disk. So I cannot erase my external HD and use it as a cloned drive or anything.
    Solutions?
    I need a fresh install of Mountain Lion and then transfer all my data from Time Machine. I have done this many times with older Macs, but I always had an install disc. What Should I do?
    -thanks, Jake

    Remove some files from the hard drive. Either delete files that can be deleted or move files to an external storage and then delete them from the hard drive. Then boot in to repair by holding cmd+r when the comp is starting then enter disk utility and repair your hard drive. Then boot the computer like normal. This should fix this error allowing you to go ahead and partition the drive for Windows 7.

  • HT4848 I'm trying to restore my MacBook Air but it tells me I need to purchase OS X mountain lion which I have but it says I haven't and I obviously can't put a disc in because MacBook Airs don't take discs. What do I do?

    I'm trying to restore my MacBook Air but it tells me I need to purchase OS X mountain lion which I have but it says I haven't and I obviously can't put a disc in because MacBook Airs don't take discs. What do I do?

    Thank you Terence for your help.  I was able to restore my backup from my time machine ext drive to a new 1tb seagate ext drive.  so i felt sort of ok.  but yesterday that older ext drive i used for time machine wouldn't open! i called applecare and they trouble shooted with me and said it's probably a goner and data is probably corrupted.  it's only a few years old and i'm very careful with it.  my husband accidentally dropped my new drive last night -- i know, unbelievable, i was SO upset, poor guy -- but I'm so stressed with all of this.  i have 10 years of photos and videos.  so now i only have the one newer drive with a backup.  i have to buy another one today to backup again so i at least have two backups.  i tried to delete a ton of files last night to free up the 30 gb of space i need to get my full library back on my mac. i have 90gb free and deleted 7 years worth of photos i had on picasa that were in my "pictures" folder and also a ton or random photos and videos i had in that same pictures folder and thought that would give me the 30 gb but it hardly freed up any space at all!  do you know why that is?  all of this stuff is really a pain and really stressful.  thank god i did have a backup in the first place but now i am panicked the one i have left will somehow crash.  especially after my husband dropped the drive lastnight! it didn't fall far and fell onto a wood floor and seems fine, but after my older ext drive crashed yesterday -- and i lost my entire iphoto library a fewweeks ago off my mac -- i feel cursed.  any answers you have would be great. thank you.

  • I need help with resetting my ichat. When i try to login now it wont let me... it says "AOL Instant Messenger password" and then "iChat can't log in to ... because your login ID or password is incorrect. How do I reset this if I cant log in?

    I need help with resetting my ichat. When i try to login now it wont let me... it says "AOL Instant Messenger password" and then "iChat can't log in to ... because your login ID or password is incorrect. How do I reset this if I cant log in? When I try to press online the same thing pops up and I have no way of logging in or asking for help.

    Hi,
    iChat (it would help to know which version) can accept Apple IDs as valid AIM Screen Names.
    However if you have iChat 5 or earlier you cannot use ones ending in @me.com or @icloud.com issued by iCloud. (they can be used in iChat 6 or Messages as these versions make a double login to AIM and Apple to allow the use of the password).
    In addition if you are using an Apple ID for an AIM Screen Name the password still needs to keep to the 16 character limit that AIM has.
    AN @mac.com name can be used on any version of iChat  (Until the 30th June 2014)
    As it does not need a double check with Apple you can use it to log in to the AIM Web pages
    Login here with an AIM Name registered at AIM or and @mac.com name and see if you get any suspended account messages.
    Sometimes account can be suspended. Usually because something has triggered the "Unusual Activity" item.
    About a year ago many @mac.com users that travelled out of their own country found themselves suspended when they got home.
    If the Name checks out of if an Apple ID the password in known to be 16 characters or Less then do this:-
    In Lion upwards open a Finder Window and use the Go Menu whilst holding down the ALT key.
    Select the Library that appears in the menu list.
    Navigate to Preferences.
    (If you have version earlier than Lion the just navigate to ~/Library/Preferences (that's the Library in you Home - Little House icon - folder)
    Fnd com.apple.ichat.aim.plist (even if you are using Messages)
    Drag the file to the Trash and Restart the app.
    7:39 pm      Thursday; May 29, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • Hello, I need help with my macbook pro. It looks like I cannot install anything anymore. Everytime I try to install a new software, use the migration assistant or click the lock to make changes, it simply does not react.

    Hello, I need help with my macbook pro.
    It looks like I cannot install anything anymore. Everytime I try to install a new software, I simply get stuck during the installation type process. I put in my password, it does accept it, but it does not go any further.
    I tried to reset the password, put no password, repair the permissions, the disk but nothing will do. I nearly got stuck with the log in screen but finally succeeded in disabling it.
    So I thought I might try to create a new account but I cannot click the lock to make changes. It simply refuses to react.
    I am now thinking about using the migration assistant to save all my settings, data and so fourth, but again I get stuck when I have to type in my password. It accepts it but nothing happens...
    I guess it has something to do with the authorization process, but can't find anything on the internet about it... Can you help me out?
    I am running Lion 10.7.3.
    Regards,
    Nicolas.
    (I apologize if any grammatical/structural mistakes were to be found, english is not my mother-tongue. )

    You probably won't like this suggestion, but I suggest you reinstall Lion.
    First, backup your system. Next, reboot your system, press/hold the COMMAND-R keys to boot into the Recovery HD. Select 'Reinstall Mac OS X'. If you purchased Lion as an upgrade to Snow Leopard, the reinstall process will install Lion 10.7.3. If your system came preinstalled with Lion, you might still get Lion 10.7.2. Both installs are a total install of the OS. None of your apps or data will be impacted. Just the OS.

  • HOW DO YOU GUYS DEAL WITH APPLE.. SO CONFUSING...NEED HELP WITH SPECS FOR PURCHASE OF IMAC 21.5

    Hi guys, been reading your forums, blogposts, etc and am getting more confused.  I'm just a video girl trying to produce meaningful content through web videos for small to mid sized businesses and want to come over from the dark side. 
    Good news,, I dont need a super giant system,  I do simple editing for web videos, minimal graphics, no motion graphics, no animation etc. currently using CS4, will probably end up with 5.5.
    I want to get imac 21.5 or 27 if i have to..  So here's the question we all have,,, what do I really need besides an Apple fairy godmother to figure this crazy stuff out?????
    I want to be able to have firewire add on, but the rest is what I need help with.   So i've been looking at cs6 specs, even though im not there yet, eventually will be,, so just need to run cs4 now and build from there.  I also want to eventually move to final cut down the road so I want imac able to upgrade to final cut.
    WHAT DO I REALLY NEED MINIMALLY FOR NOW?  WHAT CAN I GET LATER IF i CHOOSE TO DO MORE AND NEED MORE POWER?
    cs6:
    Multicore Intel processor with 64-bit support
    Mac OS X v10.6.8, v10.7, or v10.8**
    4GB of RAM (8GB recommended)
    4GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
    Additional disk space required for preview files and other working files (10GB recommended)
    1280x900 display
    7200 RPM hard drive (multiple fast disk drives, preferably RAID 0 configured, recommended)
    OpenGL 2.0–capable system
    DVD-ROM drive compatible with dual-layer DVDs (SuperDrive for burning DVDs; Blu-ray burner for creating Blu-ray Disc media)
    QuickTime 7.6.6 software required for QuickTime features
    Optional: Adobe-certified GPU card for GPU-accelerated performance
    Any responses would be great.  I know you guys are busy answering the really high end tech questions

    All the current iMac models (both 21.5" and 27" with OS X Mt. Lion 10.8) will run CS4, 5.5 and 6 just fine.  They will also run Final Cut Pro X just fine.  Ditto for most any application you may want to use.
    Below are some notes (specific to your apparent requirements) that may help you with your purchase decision:
    Notes on purchasing a 21.5" iMac
    All 21.5" iMacs come with 8GB RAM but you cannot add more later.  I strongly suggest getting the maximum RAM (16GB) when you order the iMac.
    The basic hard drive is a 1TB 5400rpm drive.  It will work fine with Adobe CS but you will probably want the added speed of the optional 1TB Fusion drive for better performance. Some people will recommend/argue for one of the optional SSD drives instead, but they are very expensive and still only come in relatively small capacities - I don't recommend the SSD drives.  Get the Fusion drive and spend any extra money on a good external hard drive for backup and/or extra storage instead of an SSD.
    Notes on purchasing a 27" iMac
    All 27" iMacs come with 8GB RAM and you can add more later, up to 32GB
    The basic hard drive is a 1TB 7200rpm drive - it will be fine with Adobe CS.  There are upgrade options to a 3TB 7200rpm drive or a 1TB or 3TB fusion drive - these will be fine also.  There are also SSD drive options, but I do not recommend them. (Same comments as above.)
    Notes on all the current iMacs
    iMacs no longer come with built-in CD/DVD drives.  If you need one, you will need to purchase the Apple Superdrive accessory drive ($79)
    All of the iMac graphic processors (GPU's) are compatible with Adobe CS 4, 5.5, 6
    It is very difficult to impossible to change or upgrade the hard drive later on, so don't buy low-end thinking you can add a better internal hard drive later.
    Be aware that Macs always come with the latest (most recent) version of OS X.  And OS X Mavericks (10.9) is due to be released soon (in the next month or two).  There is no guarantee that the older Adobe CS 4 or 5.5 versions will run on OS X Mavericks.  If you cannot upgrade to CS 6 in the near future, you may want to purchase now rather than after OS X Mavericks is released.
    For what it's worth, I'd recommend the 27" iMac if your budget can afford it.  You will appreciate the larger screen size and added capabilities over the years you will use the computer.

  • Cisco Connect does not run with Mac OSX Mountain Lion (10.8.2)

    When I first installed Cisco Connect that came with my E1500 router, I was running Mac OSX Snow Leopard (10.7) and it worked fine.  I upgraded my OSX to Mountain Lion and now when I start Cisco Connect, I get:
    Unsupported operating system
    The router software supports these operating systems:
    - Mac OS X 10.5.8 or later
    - Mac OS X 10.6.1 or later
    - Mac OS X 10.7 or later
    I saw some other thread/info/download on Cisco Connect with Lion (10.7) but nothing for Moutain Lion (10.8) - is there a fix forthcoming?
    Thanks
    Gary

    All i want to do is disable the guest function through cisco. i live in an apartment and everyone logs into my guest account. i was at my neighbours and they were laughing saying they done need to subscribe for the internet cause they just log onto local wi fi. and mine is one of them. i dont know if that'll slow down my internet with so many people using it. but all i want to do is just avoid it all together and get rid of it. but in this case i am having the same problem as all of you. to disable the guest function you need to go through cisco connect and it is not compatible with mac osx mountain lion. grrrrrrr

  • Connectivity issue with LeapPad and Mountain Lion

    Has anyone else had issue with connecting a Leappad game console with Mountain lion? I keep getting an error message asking me to switch off and then on again to solve the problem, but it doesn't solve the problem..... I have tried manually giving the Leapster an ip address but whatever i try just fails.. HELP.???

    I have the same issue and have contacted tech support.
    This is the response I have from them:
    Hi,
    Thank you for your email,
    Unfortunately there is some issues currently with MAC OSX Mountain Lion and the Leappad Explorer drivers. We have been in contact with apple regarding this solution and have developed a fix for the issue. This will be implemented in Apple's next OSX update which should be soon.
    If you have any other questions please let us know,
    Regards
    Don't Miss Out
    To ensure that your LeapFrog emails get to your inbox, please add [email protected] to your email Address Book or Safe List.

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