Need my log-in email changed but forgotten passwor...

Hi,
When I signed up to the BT website the email address I used was wrong, I had put [email protected] instead of [email protected]
I just got a letter from BT (Ref: EB32) saying BT have been getting their emails and ebills bounced backto them because the email address I signed up with is incorrect. The problem is I can't log in to change it now as I have forgotten my password, when I click to retrieve my password it just sends a new password to [email protected] which doesn't exist.
I phoned BT earlier today but the call centre guy didn't really seem to understand the problem and offered now help, please can someone who works for BT just change it for me, from my forum registered details you should be able to see me name otherwise I can message it.
so i'm after a change from:
[email protected] -------> to
[email protected]
Thanks
(this is the log in to 'My BT' from the BT Broadband website)

Hi Butters still no luck? call BT again and hopefully you will get through to someone that may be able to help or drop the mods a email to [email protected] with a link to this post your account number,name etc,and also as you are changing email details you may need to supply your password security reminder ie mothers maiden name D.O.B etc.
Im not sure how the mods will work on this one as you may be required to call in due to the nature of the change in asking for email address to be changed etc you may have to validate yourself via telephone.
Good Luck!
Inherent omniscience - the ability to know anything that one chooses to know and can be known

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I'd prefer a reply from an OFFICIAL BT Forum Mod if possible, please.
I need to change my main BT email address, but how do I go about doing this?
The address is being used as a spoofed address by spammers and I am getting non-delivery notices from the intended receipients' mail servers. Not the end of the world, but it's a PITA.
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