Need to order hard drive

I need a hard drive for a HP Pavillion dv2620us and possibly new OS disc
I can't get any of my recovery disc to work, did a hard drive test and it failed.
I had vista can it be upgraded to 7 ?
Why is it so hard to find what you need on this site. I've been going around in circles
here for hours and I'm quite fed up.
All I want is a hard drive and maybe new disc. I shouldn't have to sign up and ask in a forum
how to find what I need.
Sorry frustrated
Thank you
dave
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Sorry for your frustration. Frankly you do not want to buy the hard drive from HP....the cost will be significantly above retail. Any standard laptop 2.5 inch wide SATA hard drive will work. I am not sure where you are located, but assuming it is the U.S., Best Buy and Frys sell them, and you can buy online at newegg.com or tigerdirect.com, among other places. If you live elsewhere post back and we can help you find a source. Here is a good drive from newegg:
http://www.newegg.com/Product/Product.aspx?Item=N82E16822145455
You want a 7200 rpm drive at least, if not a hybrid drive or even an SSD, but the cost increases with each step up. If 320 gig is too small there are larger ones available. When you remove the old drive be sure to save the plastic connector piece that goes over the SATA pins for reuse.
You can inquire into getting a recovery disk here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07143&cc=us&dlc=en&lc=en
There was an option to make a recovery disk while the computer was operating, and you apparently did that. Those disks should work with a good hard drive but if not you can order an HP factory disk above for a pretty nominal cost. You are correct that the recovery disk will be Vista and will have some obsolete software. You would be better off with a clean install of Windows 7 or even Windows 8. Your computer can run either.
Post back if you need any more help.

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It seems more like you've got a corrupted OS.
I clicked on disk utility and went on my hardrive and verified disk.
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They said I needed a new hard drive

A few weeks ago I brought my laptop (less than a year old) in to be looked at because it wouldn't boot.
I paid $75 for it to be looked at and I was told I needed a new hard drive. Because this seemed
really odd, I didn't allow them to do the work. I brought the laptop home. At Christmas, my uncle
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Sure enough, it works just fine!!
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Welcome, laurimarie!
It is good to know you had a diagnostics, but I would like to further assist you by looking at those diagnostic results. I also want to check if this diagnostics should have been covered under manufacturer's warranty and therefore no-charge. Since we do not collect private information in public forums please click on the Messages link near thetop right of this page and reply to my Private Message request.
I would also like to caution you and others that when a hard drive diagnostics confirm a drive is fail-ing it may still be possible to reinstall Windows up to the point it physically fails. Reinstallation is often a quick fix and does not address the root of the problem: bad hardware. Services are non-refundable, but I encourage you to take the computer back for a re-diagnostics within the 30-day services warranty and send me a private message for further assistance.
Message Edited by Matthew-GS on 01-15-2009 09:19 AM
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Need to order hard drive

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