Need to re-install iTunes
I have a problem with my iTunes, everytime I try to sync my iPhone 4 it says "backing up" and doesn't seem to progress anymore. I need to cancel the sync everytime because it just doesn't do anything and then I need to end iTunes through Windows Task Manager as it freezes every time. My phone has also been forced to restore a few times too, and I've lost my backups so I've lost all photos, contacts, etc. and because I can't sync anything I have nothing on my phone. I have actually managed to sync all my music back on the phone though, after "repairing" iTunes through the control panel, but I can't seem to do a full sync.
I've been looking over the Internet with similar problems, and the only thing I can think of resolving this problem is re-installing iTunes completely and installing it again. Now, I'm pretty sure I know how to do this but I do not want to lose my music. I don't want to lose playlists, play counts, etc. either. Is it possible to completely re-install iTunes and keep everything I don't want to lose? Again, I'm pretty sure re-installing iTunes will resolve this problem I have, but if anyone has any other suggestions it'll be great. And I know its been mentioned before and I'm sorry for making a new discussion but nothing already mentioned has resolved the problem. Any replies will be appreciated
I don't want to lose playlists, play counts, etc. either.
These are stored in a file named
iTunes Library.itl
I always make a copy of that and put it on a thumb drive before I reinstall/upgrade itunes. If the upgrade goes badly, I have a copy and I can revert back to the old itunes version and old library version.
That takes care of the itunes library database. The itunes library content is all the music, podcasts, video, apps, etc and should be in your user/Music/itunes folder.
Your phone's data backup is stored here
\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Here is an article on backups. Make sure to "Expand All Sections" and read it all.
http://support.apple.com/kb/ht1766
Similar Messages
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I need to re-install iTunes 9.2.1. Where can I download iTunes 9.2.1?
I have an iMac G5, system 10.4.11, and I need to re-install iTunes 9.2.1. Where can I download iTunes 9.2.1....
or any later version that will work on my system?Here is the link for 9.2.1
http://support.apple.com/kb/dl1056
and this is the latest one
http://www.apple.com/itunes/ -
When I was prompted there was an update on iTunes I did as usual and began installing the update. Something happened during that time and I got an error saying it didn't download correctly. Now when I go to open iTunes it gives me an error message and says I need to re-install the program. I'm not sure how to do that. I am also concerned that I will lose all of the things that I have backed up from my phones, purchases, apps, etc. Can anyone please give me some insight on what to do?
ThanksSee... Unable to install or open > http://support.apple.com/kb/TS5376
Also See this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562
littlered1382 wrote:
I am also concerned that I will lose all of the things that I have backed up from my phones, purchases, apps, etc.
It has always been Prudent to Create and Maintain a Backup of anything you would not like to lose. -
Need to Re-install iTunes - here is how to do it
If you need to re-install the current version of iTunes here is a trouble free way of doing so... this may or may not take care of other problems as well, if so good luck... my only assumption here is you already have a good and problem free System... if in doubt ask 1st.
1st remove the receipts for iTunes so as a new copy can be reinstalled....
To do it yourself....
Go to the main System library and open the Receipts folder or Type 'Receipts' in Finder search box to find receipts folder....
drag to the trash... iTunes4.pkg and check to see if any other 'iTunes.pkg' files are there, if so, drag also to the trash but only the ones starting with 'iTunes' leave all others untouched and close the folder.
or have a GUI like Desinstaller do it for you..
Check that your HD is in order with 'Disk Utility' ...
Run repair HD from original CD or DVD install disk...
insert disk and re-start holding down the 'c' key until you see the spinning gear.
At installer level do not continue...
Use top left menu and go 'Disk Utility' (pre Tiger).... use 'Utilities' Menu for Tiger and go 'Disk Utility'
select your HD volume with Operating system on...
select 1st aid... select repair Hard Disk.
if errors are repaired run again until none are reported then verify your HD.
quit and return to the Finder Do not continue with the Installer...
Check the permissions are set correct on the Apple installed software...
Use 'Disk Utility' from Applications > Utilities > select HD... select 1st aid. repair permissions... if repairs are needed run again until none are repaired... do not worry about messages 'we are using special permissions etc... they are OK Quit when finished.
Click here to download iTunes 6.0.1 .... then install.
* if you have any combo system upgrades that need to be applied, now is the time to do it.... make iTunes the last thing to be installed.
Now do the HD repairs and permissions repairs again, as above, in the same order. Important
Your iTunes program should work OK now ... there are a few bits which are optional and I recommend as good things to do and that is, Check and set correct permissions on all your music files, replace the dock icon and convert the ID3 tags
Use BatChmod to set correct permissions on your home ~ Music folder
This compact GUI will perform the same tasks as a 'command line in Terminal '
drag the complete Music folder with libraries and iTunes Music folder inside to the BatChmod Icon and drop....
check path is correct.... tick if not already.... Owner=R W X, Group=R, Others=R,
for a 'Shared Folder' ... tick if not already.... Owner=R W -, Group=R W -, Others=R W -.
then tick 'Apply ownership and privileges' 'unlock'... click Apply... provide password... all done very quick...
Drag the iTunes Icon from the dock and replace it with a new copy from the Applications folder
Sometimes it also a good idea to convert ID3 tags...Start iTunes and select all songs in the library ... select from top menu 'Advanced' choose 'convert ID3 tags' .... ver. 2.3 works well with iTunes.
still having problems with iTunes run the latest 'combo' system upgrade... Mac OS X 'Combo' Update 10.4.3 for Tiger... Mac OS X Combo Update 10.3.9 for Panther... Click here for OS X 10.2.8 combo upgradeJaguarIf you need to re-install the current version of
iTunes here is a trouble free way of doing so... this
may or may not take care of other problems as well,
if so good luck... my only assumption here is you
already have a good and problem free System... if in
doubt ask 1st.
1st remove the receipts for iTunes so as a new copy
can be reinstalled....
To do it yourself....
Go to the main System library and
open the Receipts folder or Type 'Receipts' in Finder
search box to find receipts folder....
drag to the trash... iTunes4.pkg
and check to see if any other 'iTunes.pkg' files are there, if
so, drag also to the trash but only the ones starting
with 'iTunes' leave all
others untouched and close the folder.
or have a GUI like Desi
staller do it for you..
Check that your HD is in order
with 'Disk Utility' ...
Run repair HD from original CD or DVD install disk...
insert disk and re-start holding down the 'c' key
until you see the spinning gear.
At installer level do not continue...
Use top left menu and go 'Disk Utility' (pre
Tiger).... use 'Utilities' Menu for Tiger and go
'Disk Utility'
select your HD volume with Operating system on...
select 1st aid... select repair Hard Disk.
if errors are repaired run again until none are
reported then verify your HD.
quit and return to the Finder Do not continue with
the Installer...
Check the permissions are set
correct on the Apple installed software...
Use 'Disk Utility' from Applications > Utilities >
select HD... select 1st aid. repair permissions... if
repairs are needed run again until none are
repaired... do not worry about messages 'we are using
special permissions etc... they are OK Quit when
finished.
Click
here to download iTunes 6.0.1 .... then install.
* if you have any combo system upgrades that need to
be applied, now is the time to do it.... make iTunes
the last thing to be installed.
Now do the HD repairs and permissions repairs
again, as above, in the same order. Important
Your iTunes program should work OK now ... there are
a few bits which are optional and I recommend as good
things to do and that is, Check and set correct
permissions on all your music files, replace the
dock icon and convert the ID3 tags
Use
BatChmod to set correct permissions on your
home ~ Music folder
This compact GUI will perform the same tasks as a
'command line in Terminal '
drag the complete Music folder with libraries and
iTunes Music folder inside to the BatChmod Icon and
drop....
check path is correct.... tick if not already....
Owner=R W X, Group=R, Others=R,
for a 'Shared Folder' ... tick if not already....
Owner=R W -, Group=R W -, Others=R W -.
then tick 'Apply ownership and privileges'
'unlock'... click Apply... provide password... all
done very quick...
Drag the iTunes Icon from the dock and replace it
with a new copy from the Applications folder
Sometimes it also a good idea to convert ID3
tags...Start iTunes and select all songs in the
library ... select from top menu 'Advanced' choose
'convert ID3 tags' .... ver. 2.3 works well with
iTunes.
still having problems with iTunes run the latest
'combo' system upgrade... Mac OS X 'Combo' Update 10.4.3
for Tiger... Mac OS X Combo Update 10.3.9
for Panther... Click here for OS X 10.2.8 combo
upgradeJaguar
I tried all of those steps and it still doesn't work! Including downloading the combo. Any other tips? -
itunes tod me i needed to re-install it, so i did but everytime i click on itunes on my desktop it comes up with "the file itunes litbrary.itl cannot be read because it was created by a newer version of itunes" what do i do now?
If you've already installed the latest version then the message may be a sign of a corrupt library. See Empty/corrupt library after upgrade/crash.
tt2 -
Need to re-install iTunes app on my phone, where can I download the app?
I need to re-install the app for iTunes on my phone. Can't find it on app store. And a reset didn't add it to my phone (3GS)
You can't delete it. It may be on another page or in a folder. If restrictions are turned on for the iTunes Store, the iTunes Store is disabled and its icon is removed from the Home screen. You cannot preview, purchase, or download content. Check Settings > General > Restrictions. If it's not restricted, you can reset the home screen layout. Go to Settings > General > Reset > Reset Home Screen Layout. That will put the icons back in their original positions.
-
I'm currently unable to launch itunes from my PC. I get an error message stating that MSVCR80.dll is missing. It recommends that I re-install itunes and that may correct the issue. I've re-installed numerous times and nothing seems to be working. What should I do?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99968) -
I need to re-install Itunes on computer
I need to re-install I-tunes on my computer, but will my music still be there after I uninstall the current version?
iTunes media library and folders are stored at a separate location away from program folders and files. Uninstall iTunes program will not affect your media. Once nstalled iTunes will go to same location to look for your media library n files.
-
I am trying to install itunes but the installer is not going beyond the "Installing Apple application support" stage,
Do you have any of these programs installed?
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
I had the trouble that if an old #4 or #5 was installed, a full iTunes install did not work.
If you have any of the above installed, try this,
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923 -
What does it mean when its say itune.exe cannot locat MSVCR80.dll? How can I re-install itunes.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Need help with installing itunes.
I seem to be having trouble installing itunes. it seems all fine till it starts removing applications then the message "The older version of Apple Software Update cannot be removed. Contact your technical support group." comes up and itunes does not get installed. I have uninstalled all previous itune programs and even quicktime, but it still doesn't change the outcome. Anyone out there know how to fix or what i have to remove to let the installation finish.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I've been trying to upgrade to/install Itunes 10. When trying to do so, I get the error message: Install failed run preupgrade for Apple Mobile Device Support.
Per what I saw as a response to someone else who had a similar issue, I thought a fix might be to uninstall my existing Itunes, then try to re-install the Itunes 10. I tried that. However, I still get the same error message. Now, I have no Itunes.
I tried to email Apple, and they have not replied.
Anyone offer any solutions?me too did you get any help?
-
Computer crashed, need to re-install iTunes
My laptop just dead and I need to get a new one. Anything I need to do before/during I install/setup my iTunes onto another computer? Many thanks!
When you next connect to your iPad you need to make sure it does not attempt to sync data from the computer to the iPad. See this article:
http://support.apple.com/kb/ht1535 -
Below is the Itunes Diagnostics that I have -
Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 2 (Build 6002)
Dell Inc. Studio 540
iTunes 11.2.2.3
QuickTime 7.7.5
FairPlay 2.6.12
Apple Application Support 3.0.3
iPod Updater Library 11.1f5
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 1.0.6.2 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00************A8
Current user is not an administrator.
The current local date and time is 2014-06-05 14:21:28.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 220
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {66DB7017-1E38-4374-9440-2C75FF0EE4CA}
Description: Realtek PCIe GBE Family Controller
IP Address: 192.168.0.98
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 11:00:00 1970
Lease Expires: Thu Jan 01 11:00:00 1970
DNS Servers: 192.168.0.1
192.168.0.200
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2014-06-05 14:19:17.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (2.0.0.0),
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
**** Device Connectivity Tests ****
iPodService 11.2.2.3 (x64) is currently running.
iTunesHelper 11.2.2.3 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH10 Family USB Universal Host Controller - 3A34. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A35. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A36. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A37. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A38. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A39. Device is working properly.
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A. Device is working properly.
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPhone 5 (CDMA) running firmware version 7.1.1
Serial Number: DQ*******TWD
iPad (3rd Generation) (Wi-Fi) running firmware version 6.0
Serial Number: DY*******J8T
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
<Personal Information Edited by Host>Someone please help me to get this fixed
-
Error Message RE: needing to re-install itunes...
iTunes Setup Assistant
Warning!
The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes
ok?
NO ITUNES! do i have to reinstall itunes cause im worried something will go wrond in the uninstalling process... This does mean that i can't burn and CDs and the latest upgrade hasnt sorted it. Any ideas?
Thank youTry to completely remove iTunes/Quicktime then reinstall. Instructions on how to remove http://docs.info.apple.com/article.html?artnum=93698
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