NEF file doesn't open "because it is not the right kind of document"?

Hello-
I just installed photoshop on a new computer and am trying to open NEF files.  It gives me an error message that says "Could not complete your request because it is not the right kind of document".  I have never had this error message when opening NEF files on other computers.  Any idea what I need to do?
Thanks!

It would be useful to know what version of Photoshop you are using and what version of Camera Raw you have installed...odds are you need to update your ACR plug-in (or use the most recent version og DNG Converter).

Similar Messages

  • When I try to open a file in photoshop CS, Elements or Lightroom I get the message "Could not complete request because it is not the right kind of document"  This just started happening today.

    When I try to open a file in photoshop CS, Elements or Lightroom I get the message "Could not complete request because it is not the right kind of document"  This just started happening today. The only thing I have done differently is change my file handling to raw + jpeg on my Nikon 7100. 

    I downloaded camera raw 8.7 and I am now able to open my raw and jpeg files.   Thanks

  • Trying to import video"Could not complete your request because it is not the right kind of document"

    When I try to import a video into Photoshop CS6 I get the error: "Could not complete your request because it is not the right kind of document".
    I have tried multiple formats with no luck. 
    I was able to improt it into Photoshop CS5 by dragging and dropping.
    Im using Photoshop CS 6 64bit, have tried 32bit with no luck
    If I try to drag and drop it, I get this error: could not place the document. Because no parser or file format can open the file. 
    I have tried opening a .mov, and a .avi file. I thought it might be a codec thing but why can cs5 open it but not cs6?
    I noticed other posts with the same issue but they did not get resolved.  Any help would be great.
    Thanks,
    Josh

    Vurgano, Powelly 100, and izzysanime,
    Has the issue been resloved?
    If so, how was it resolved?
    I see Yesughei and Powelly are on Win7.
    Izzysanime, which Win OS are you using?
    Vurgano, what platform/OS are you using?
    We are still investigating this issue and would appreciate your assistance.
    To rule out problems with the files you have, could you please verify the Photoshop CS5 sample file "CheeziPuffs.mov" will also not work? (program files\adobe\Adobe Photoshop CS5\samples)
    Also would you please verify the following:
    Virus/security/parental control software hasn't trapped parts of Photoshop, Bridge, Premiere, Lightroom, or any Adobe app using DynamicLinkMediaServer. (Make sure the Adobe apps are added as exceptions if needed.)
    Ensure you have the latest version of QuickTime
    Close all Adobe applications - wait more than 30 seconds, then launch Photoshop and try to open the file.
    - If unsuccessful, view Task Manager/Processes to verify necessary processes started up when importing video (dynamiclinkmanager.exe, dynamiclinkmediaserver.exe and Adobe QT32 Server.exe)
    - If unsuccessful, please capture the full error message text.
      4. Close all Adobe apps, wait 30 seconds - launch Bridge and try to open the file.
    If everyone is on Win 7, it makes me wonder about permissions...
    Thanks,
    Meredith

  • Could not complete your request because it is not the right kind of document.

    This problem has been re-occuring for a day now, and I honestly have no clue why, I followed the directions. I updated my camera raw plugin, and photoshop to the lastest version. I am trying to open an avi file but it won't open it. About 4 seconds long. Usually I could but yesterday when I tried opening it, it says "Could not complete your request because it is not the right kind of document." Any suggestions because I'm trying to make gifs but I can't because photoshop won't let me open the avi. file.

    Thanks, but I have a 64-bit pc, I do have photoshop cs5 64 and 32 bit but it's only avaiblable for 32 bit, i'll use it for now but if anyone has a solution for 64 bit photoshop it'd be great.

  • ***error could not complete because it is not the right kind of document please help!!!***

    I recently upgraded my system I am now having an issue when trying to open cs6 files it gives me the the error could not complete because it is not the right kind of document.  I tried closing and reopening the program rebooting my computer and updating both my AI and PS as well as trying multiple file types.  I have never had this issue before any help would be greatly appreciated.

    Hi 11rplace
    Please confirm the type or format of file you are trying to open and with which adobe application you are trying it.
    Screenshot of the problem would be great help.
    Regards,
    Sumit Singh

  • "Could not complete your request because it is not the right kind of document" Why not?

    When I attempt to open a Canon .CR2 image in CS3, I get the following error: "Could not complete your request because it is not the right kind of document" What is the source for this problem?

    What camera do you have?
    Before you resign yourself to using the free DNG converter, which adds a step to the process each time you want to open raw files, you might want to double check to see if you have installed the latest Camera Raw update, and whether that version actually handles your camera.
    Check your version by choosing Help - About Plug-in... - Camera Raw in Photoshop.  4.6 is the latest for Photoshop CS3.
    Check the list of supported cameras in the ReadMe file for Camera Raw 4.6 (the latest version that will install with Photoshop CS3) here:
    http://www.adobe.com/special/photoshop/camera_raw/Camera_Raw_4.6_ReadMe.pdf
    At the root of all this is that every different camera makes a slightly different format .cr2 file, even though they're all named .cr2.  If your camera was designed/released after the last update of Camera Raw for CS3 was made (i.e., when PS CS4 was first released), then it will not be supported by that version of Camera Raw.  Adobe stops adding new camera support to each version of Photoshop when the next major release goes out.  If you find yourself in this situation, then the DNG converter, as Silkrooster has said, is what you'll want to use.
    -Noel

  • Worked LAST NIGHT, now: Could not complete your request because it is not the right kind of document

    Did work 12 hours ago... did NOT update anything.
    Now when I navigate via bridge i get no previews (filmstrip / essentials views) and when I open I get: Could not complete your request because it is not the right kind of document
    LITERALLY 12 hours ago was when I was working on this. Tried back ups, same things... this is two big dance studios and a wedding that are at risk! Please help!
    Running latest versions of CAMERA RAW, CS6 (both = no updates avialabale)

    Please provide us with a lot more information so that somene can help you.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers: 
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • Problems installing plug-ins (and even Adobe updates) to Photoshop CS5 Extended on a new Win7 64-bit laptop.Instead, a message box pops up on the CS5 screen saying "could not complete your request because it is not the right kind of document."

    Problems installing plug-ins to Photoshop CS5 Extended on a new Win7 64-bit laptop.  (Same CS5 and plug-ins installed OK several years ago on a Vista laptop.  Now I'm just trying to migrate everything over to the new laptop.) Even some Adobe updates won't install.  Instead, a message box pops up on the CS5 screen saying "could not complete your request because it is not the right kind of document."   Any solution?

    CS5's automatic update mechanism is broken, perhaps because it is no longer updated and can't cope with the newer ways of updating.
    So this means you will have make a list of the updates that failed, go here: Product updates
    and manually download/install from there.
    Gene

  • I cant updated Camera Raw to accommodate my Canon 550D Raw images on CS4 - its saying "Could not complete your request because it is not the right kind of document" HELP!!!

    Ive tried downloading the latest version but then always brings up CS4 and says not the right kind of document...? ive tried going to Updstes in help and says all updated but I have version 5.0.0.178 of Camera Raw

    Adobe Camera Raw did not support the Canon 550D until version 6.1 for Photoshop CS5.
    The best way if you do not wish to upgrade is to download the 8.7 DNG converter and convert your Canon 550d raw files to dng so that Photoshop CS4 can open them in your version of Camera Raw.
    Where to get the DNG converter:
    Camera Raw 8.7 and DNG Converter 8.7 Now available
    How to:
    Camera Raw: How to use Adobe DNG Converter - YouTube
    Gene

  • I used to be able open video files in Photoshop CS6. When I try to open it now it says "Could not complete your request because it is not the right kind of document."

    I don't know what I did. I started messing around with After Effects and accidentally opened up Adobe Media Encoder Queue. After that, that's when I noticed the problem. I can still import the video frames into layers but I can't open it up directly. I tried opening .avi, .mkv, and .wmv files. Also just noticed I'm missing the "change timeline view into video view" button.  Any help will be appreciated! Thanks.

    You either borked your hardware acceleration stuff by changing graphics settings/ installing a different driver or you messed up your CoDecs (and the associated hardware acceleration options) by installing a Codec pack or alternate media player... Impossible to be more specific, since you haven't bothered to provide even the most basic system info.
    Mylenium

  • Unable to open PNG files "not the right kind of document"

    I just noticed this error today when I tried to open several PNG files, some of which I created with Photoshop: "Could not complete your request because it is not the right kind of document".
    I'm running Photoshop 9.0.2 on Windows XP Pro. Opening other file types (gif, jpg) works fine. I also noticed that in the save as dialog box that PNG is not a listed file type.

    PNG certainly is listed as a file type. I have saved many of them using Save As, many quite recently, using PSCS3; and I just did a couple in PSCS2. Here's the Save As box in PSCS2 with an 8-bit flattened image being saved as PNG:
    <br />
    <a href="http://www.pixentral.com/show.php?picture=1PSNAANh2tPbX1MMDLjmQLbHFqm91" /></a>
    <img alt="Picture hosted by Pixentral" src="http://www.pixentral.com/hosted/1PSNAANh2tPbX1MMDLjmQLbHFqm91_thumb.png" border="0" />
    <br />And here's the Save As box in CS2 with a 16-bit layered image being saved as PNG:
    <br />
    <a href="http://www.pixentral.com/show.php?picture=145dp6qArIbj9k8JG23J1jGojM4imR1" /></a>
    <img alt="Picture hosted by Pixentral" src="http://www.pixentral.com/hosted/145dp6qArIbj9k8JG23J1jGojM4imR1_thumb.png" border="0" />
    <br />
    <br />Both PNG images opened properly. The second one opened as 16-bit, flattened (layers aren't preserved in PNG).
    <br />
    <br />And both of the above images were Saved As PNG from PSCS2, also.

  • I am trying to open a .tiff file in photoshop by using bridge and it opens it as a photo in windows. If I go to file open it says could not complete request because it is not the right type of document. It is a file from a lesson folder from school. Can a

    I am trying to open a .tiff file in photoshop by using bridge and it opens it as a photo in windows. If I go to file<open it says could not complete request because it is not the right type of document. It is a file from a lesson folder from school. Can anyone help me?

    Hi,
    The D810 requires Camera Raw 8.6 or later - the latest version that is compatible with Photoshop Elements 12 is Camera Raw 8.5 as far as I can see.
    You need to either buy a new version of Photoshop Elements or use the free Adobe DNG converter.
    DNG  Converter 8.8
    Win – http://www.adobe.com/support/downloads/detail.jsp?ftpID=5888
    Mac – http://www.adobe.com/support/downloads/detail.jsp?ftpID=5887
    Useful Tutorial
    http://www.youtube.com/watch?v=0bqGovpuihw
    Brian

  • Getting message: Cannot complete your request because it's not the right type of document

    I am taking a CS6 Photoshop class, I downloaded the data files from cengagebrain.com, my task in the book is to click File on the Menu bar, then click Open, then navigate to the drive and folder where you store you Data Files.  When I click the corresponding file (PS 1-1.psd), I get the following error message: Cannot complete your request because it's not the right type of document.
    Can anyone help please?

    Good day!
    Cannot complete your request because it's not the right type of document.
    Are you sure the file has the correct suffix?
    It might have been damaged in downloading, unstuffing, copying …, so if you are certain that the site is legit you may want to try re-downloading the file.
    Regards,
    Pfaffenbichler

  • ACR is not working, it doesn't appear, i get an error message in spanish [my language] that says something like: It's not the right kind of document. Is just a 5DmkIII Raw...

    Can anyone help me please?
    I already uninstalled it. Rebooting, dont know what to do. No chat online in adobe?

    What version of Photoshop are you running?
    First you need to determine when Adobe released support for your Canon EOS 5D Mark III camera in Photoshop.  To do that, look at these two pages.  Specifically, you'll want to find out the earliest version of Camera Raw that can support your camera, then what version of Photoshop can run that version of Camera Raw.
    Camera Raw plug-in | Supported cameras
    Camera Raw-compatible Adobe applications
    If your version of Photoshop CAN support your camera, but you don't presently have the latest Camera Raw, use Help - Updates in Photoshop to get it.
    If your version of Photoshop CANNOT support your camera directly, you can download and install the latest version of the free Adobe DNG Converter, which can take your raw files as input and put out DNG format files, which your version of Photoshop can open.
    Photoshop Help | Digital Negative (DNG)
    The DNG converter does work, and you will be able to open the converted DNG files with an older version of Photoshop, but if you want maximal quality from your raw files (not to mention the convenience and ease of use of directly opening your raw files) you'll want the latest version of Photoshop. Adobe has made substantial improvements in raw conversion quality in recent years.
    Note the availability of the low cost Creative Cloud Photography bundle:
    Creative Cloud free trial & plans : Adobe Creative Cloud
    -Noel

  • Obj file, "not the right kind of document"?

    I've been getting this error while trying to open an .obj file in Photoshop CS5 (12.0.4 x64).  Do I need to upgrade Photoshop, adjust a setting, use a plug in?  I'm exporting the .obj from Maya.  Importing the same .obj works on another computer (also running a version of CS5, though I'm not sure if it's the Extended version), but not the one I am currently working on.  Any advice?  Am I doing something wrong?  Any help is appreciated. 

    Since OBJ is a 3D format, Standard versions of Ps won't open OBJ. Ps Extended will be required.

Maybe you are looking for