Netflix Instant Play will not work with Firefox but works fine with Internet Explorer

When I log in to Netflix, I cannot play instant movies from my Queue. I called Netflix and they said to reset my router. I did this and now Netflix Instant play works with Internet Explorer but not Firefox.

I am able to type a search word in but on clicking it, nothing changes. No results. the word just stays there.
I also downloaded the https://addons.mozilla.org/firefox/addon/live-http-headers/ -- at first I wondered if it was not letting me install. So I allowed it in exceptions. But I'm not clear on what it does or what I do to use it.

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