New Airport Extreme problems or DSL router problems

Hi all,
List of what I have: Time Warner Cable (motorola modem) DSL, Latest Airport Extreme (with 2.4Ghz channel 5 & 5GHz channel 149) with the updated version 7.6.1, 2008 MBP4,1 with 2.4GHz Core 2 Duo with Mac OS X 10.5.8.
Now the problem, when I am on my MBP on the web internet slows to a stop, I will go to Systems Preferences, Network, (at this point Airport shows connected Full bars for the ant symble and a green light), then go to: Assist me... , I click Diagnostics, (On the left side) List: Airport (Green), Airport settings (green), Network Settings (green), ISP (either amber or red), Internet (either amber or red) and Server (amber or red).
So, basicly I keep looseing ISP, Internet and Server, now for the kicker, It does not happen every time i'm on my MBP or every day. But if it happens in the morning it will happen all day long.
This was happening with my old Airport Extreme so I up graded to the new one, worked without a problem for about a week, then started again reset & re installed several times changed channels (now back to default settings) I was hopeing that getting the new AE would take care of the problem so I coild start useing streaming TV but I'm not going to spend the money if I can't have the internet all the time.
By the way we just moved from one state to Maine never had this problem before, both area's are rural, & both are with TWC.
So the question is: do I have a TWC Modem problem or Airport Extreme Problem or is it just my MBP?
I have a Win7 desktop hard wired in, and my wife has an ipad2 but she is not home much and dosent seem to be around or on the web when this happens.
I am a serious NOVICE  so if you give advise please be very basic, Step by step!!!
Thank you all in advance,
Not So Mad Max, But Getting there!!!!

P.S. I do have my AE set to be hidden with WPA2 set and a discoverable Guest also with WPA2 set!!
Thanks
Not So Mad Max

Similar Messages

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    i just bought the new airport extreme and what was supposed to be a simple setup process has taken longer than 10 hours!
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    the airport extreme is connected to a VOIP router, which is then connected to the DSL router.
    i have always used my old airport extreme without issues, but because i want to connect the PC as well, i must ditch the airport express in favour for one with LAN ports. hence, the troublesome airport extreme.
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    none of my computers can recognize the new network. (even though i've established one, with passwords and everything)
    the router flashes amber - internet works, but not wireless.
    the router periodically flashes green - ironically, nothing works then!!!!
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    EDIT: DIAGRAM
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    INTERNET --> PROVIDER ROUTER --> VOIP ROUTER --> AIRPORT EXPRESS --> MAC 1, MAC 2 (WIRELESS)
    2. WHEN IT DOESN'T WORK:
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    It appears to me that you may possibly have sever conflict issues as well as maybe not having the Network confiqured correctly.
    I have a 3 story OLD VICTORIAN and I am using the Old Airport Extreme Base and have expierianced NO PROBLEMS at all.
    If I may suggest a different approach.
    Try to start from scratch.
    SHUT EVERYTHING OFF.
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    use the Airport setup assistant and Airport Admin Utility.
    Using 2 Routers in the mix unless you have ony one the main to distribute the IP's, IF you have 2 Routers and they are both set up to distribute the IP's there is your problem.
    The New Airport Extreme Base is far better then the older model and you shouldn't need another router in the mix at all to get the coverage of your entire house.
    Take the Netgear clear out and use the Airport Extreme and the Expresses as you had them before. There is a very good possibility that you will need to do evrything one at a time and step by step.
    Do not just plug everything in, and turn everything on and expect it to work. Do everthing step by step with all security disabled to begin with.
    Be sure when you do your system reset that you start by powering up the MODEM 1st and wait for it to acquire the signal before you power up the Airport Extreme and again you must wait for it to acquire the signal. You can use the LAN Ports for anyyhing you need HARDWIRED. If you don't wait and do things in the proper order you will have problems, I can't stress enough that it must be done in the proper sequence. Have a look at the Paperwork of either the Netgear's Yellow Phamplet or the Booklet that came with the Extreme to bear out what I explained on the sequence.
    Don

  • New Airport Extreme, new problems.

    Hi all. I have just purchased and installed a new airport extreme and am having some issues with it already. Last night during install, When it got to the end of the setup process, the computer screen said that the Airport extreme was to restart. Well, that seemed to take forever, and then the airport that was visable from the Airport utility disappeared. The Green light on the unit was on, indicating no problems, but I was not able to access the internet. I played with it for a while, and tried resetting and going through the set up 2 more times, with the same result. I had given up and was going to contact apple in the morning when suddenly my Ipad received a message from my friend who had sent the message about an hour before. I assumed that the internet was now working, which I confirmed with my Ipad and my Imac. All seemed ok. I even downloaded the Airport app for my I pad and could see the device from the screen.
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    First you can block the SSID, you need to go into Airport Utility and click on wireless then click the wireless network options and make sure the Create a closed network is selected.  Regarding the iOS Airport Utility that could have sometimes.  On your printer the Airport Extreme has a USB connector that you can connect a printer to it.  It you want to add the printer to the network wirelessly then you may need to go in to you printer setup. 

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    MacBook Pro Core Duo Mac OS X (10.4.8)

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    One thing I don't have installed is the iDisk Utility. I'm wondering if it may be the cause of the problems you were having. But reading through your post it may also be the difference between expected behaviour and the proper procedure for discovering and mounting network volumes. Let me explain.
    You only mention having trouble getting the drive to show up on your Desktop, you didn't describe how you went about discovering the network drive. It isn't just suppose to show up on your desktop when you plug it in to the Extreme base station. It doesn't work like the iDisk or disks connected directly to your computer using USB/Firewire.
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    I don't have a volume large enough to hit any limits the base station may have but I did read a post about someone who said they had a 1.5 TB volume connected and could only see 1 TB of it. They were forced to partition the drive to see all available space and of course the volumes showed up as two separate drives. One thing wasn't made clear though. They didn't say what volume format they were using to format the drive, Mac OS Extended or MS-DOS.
    Everything having to do with the AppleTV is just speculation at this point since no one has one yet but from what has been demonstrated so far, AppleTV relies on iTunes. In other words, it won't pull data from network volumes on its own, a computer running iTunes needs to feed it.

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    Hello VL Crew. Welcome to the Apple Discussions!
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  • I have a new Airport Extreme and an old airport express.  I am getting an amber light on the new Extreme and a green light on the Express.   I have internet no problem but the status light is blinking amber

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    If things seem to be working OK, but the amber light is flashing......the AirPort Extreme has a message for you. To see what that might be......
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  • Is a Happy Marriage Possible? New Airport Extreme & ADSL Modem/Router

    Is a Happy Marriage Possible? New Airport Extreme & ADSL Modem/Router
    1. I’m writing from a rural town in Southern Nepal, very close to India. I’m planning to create a new WI-FI network at a small monastery here.  Ideally, we will have two parallel wireless networks: the first network produced by an ADSL router/modem and a second network produced by another router in “repeater” mode.
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    6. Our current, super-crappy 2wire 2701hg-t (ADSL modem/router) covers the 100-foot distance without a problem when it is working and there is Ethernet flowing to us.  Frequently, our connection is very bad, and I may be unfairly judging the 2wire 2701hg-t.  But, based on user reviews on the America Amazon.com, the 2wire 2701hg-t is pretty terrible: first it is simply old and second, among other problems, it seems to have a poor quality power supply unit.  I do observe that it frequently seems to be recycling from scratch as if it had turned off and restarted.  In any case, we are replacing it since it may be about 4 or 5 years old.
    7. In previous posts on this forum, “LaPastenague” responded to some of my earlier questions about AX and ADSL.  Among other things, he pointed out that (1) line-attenuation may be contributing to our poor connection and (2) we must choose a modem/router that is suitable for “long lines.”  I’ve looked at our current modem/router statistics page; however, there are no statistics for line-attenuation or noise.  (As you will see below, my strategy is to get the “better” modem/router that is suitable for long lines.)
    8. Concerning our ADSL service, these are the facts I’ve gleaned from looking at the current router’s configuration pages:
    Connection Type: PPPoE
    Currently, the router is configured to use WPA-PSK security.
    Connection Speed: Incoming: 1024 kbps & Outgoing: 509 kbps
    (The following information may be unimportant at this time.)
    Broadband Link Diagnostics:
    DSL Synchronization: UP
    G.DMT Signal: UP
    PVC Connection: UP
    PPPoE Service: UP
    PPP Authentication: UP
    IP Connection: UP
    DNS Communication: UP
    9. The ISP (Nepal Telecom) doesn’t supply a modem/router; however, they do have a list of (at times ancient) hardware and hardware vendors:
    http://www.ntc.net.np/internet/adsl/adsl_vendersConf.php
    10. Concerning what equipment is available here, what I have observed is that generally the ADSL modem/routers for sale locally, and in the far-away capital Kathmandu, and in nearby India are often also available in the United States, but they are the cheaper, older models.  I will have to buy the new equipment in the US this year.  At a different institution nearby, they are using the TP-Link modem/router td-w89016 which they purchased locally, I believe.
    11. Based in part on LaPastenague’s earlier advice, I want to buy the TP-LINK TD-W8980 N600 Wireless Dual Band Gigabit ADSL2+ Modem Router (2.4GHz 300Mbps+5Ghz 300Mbps, IPv6 Compatible). This appears to be the most popular ADSL device on Amazon now.
    Will this modem/router work EASILY with the Airport Extreme in the manner I’ve described?  That is, connecting the two with a cable and creating two WI-FI networks.
    12. Also, is it generally correct that the best way to connect them is with an Ethernet cable: https://discussions.apple.com/message/23759755#23759755 
    13. In fact, does connecting them with a cable help alleviate some of the problems that can occur between the Apple device and the ADSL modem/router?
    14. If this will work, what “mode” will the AX device be in (again, in order to have two separate networks with separate passwords)?  I have heard of the “repeater”, “roaming” , and “bridge” modes.
    15.  Are there two levels of passwords which need to be considered?  Of course, there is the network and network passwords which we create here and which will be different.  But, does the Apple also have to have the ISP password like the principle ADSL modem/router?
    16. To set this up, what information do I need from the ISP (e.g., passwords, IPs…)?
    I think there are a lot of good reasons to use an AX router. Of course, if it is just going to be very cumbersome then, we would be loosing one of the best parts of using Apple products.  So, whoever feels knowledgeable enough to reply to this post, please be sincere if you think it is better to avoid the Apple.   Apple can rest assured that I will buy other things from them!
    In that case, I’d likely buy a second TP-Link device to create a second network:
    TL-Wa801NP [AP Mode Multi-SSID Mode AP Client Mode Repeater Mode (WDS / Universal) AP+ Bridge mode (point-to-point / point to Multi-point)].
    Thank you in advance. Long live Apple!
    Message was edited by: Jess1911

    I am not sure if there are different interfaces but my 2wire does an excellent job with line info.
    I get into this from browser.. using main IP.. in my case 10.0.0.138/MDC
    In your case it should be whatever the IP of the 2wire is, followed by /mdc
    Give it a try.
    As you can see it shows vendor and loads of info about the line.
    I rate it the best domestic modem for line info.
    A good modem actually albeit a lousy router.
    MDC is the diagnostics and Management Console.
    3. The future routers will live next to each other in an office and could be linked by a cable (if this is the best route to go).  We do not wish to “expand” the network (in the sense of making a larger WI-FI network), but rather wish to simply have two networks, hence one ADSL router/modem and one router with the “repeater” function (out-of-the-box without any jerry rigging).  Both WI-FI signals need to travel approximately 100 (largely unobstructed) feet.
    You are not repeating.. you are simply setting up two routers which are interconnected, so one is dependent on the other.. ie one is your adsl modem router and that will take the main router function. Your second router is really not working as a router, but as wireless access point (and switch if you plug things in).
    That is perfectly fine. You are not roaming in this case since both routers are running different wireless names and networks.. but they are actually using same IP range.. all devices are on the one IP network with two different wireless access points.
    4. If my dreams come true, the second router would be an Apple Airport Extreme (AX). 
    Apple router is fine for this. Easy to configure out of the box.
    5. Yet, from reading posts and having my prior questions answered on this website, it may be that with an ADSL modem/router, all the ease and happiness of the Apple ecosystem is lost: while Apple routers seem to connect with each other easily, problems appear to arise when users try to inter-marry our non-Apple products with Apples.
    The problem arises when you try and interconnect using  wireless extend or repeater.. you are not using wireless to extend, you are using ethernet. Wired has no issues.
    11. Based in part on LaPastenague’s earlier advice, I want to buy the TP-LINK TD-W8980 N600 Wireless Dual Band Gigabit ADSL2+ Modem Router (2.4GHz 300Mbps+5Ghz 300Mbps, IPv6 Compatible). This appears to be the most popular ADSL device on Amazon now.
    Will this modem/router work EASILY with the Airport Extreme in the manner I’ve described?  That is, connecting the two with a cable and creating two WI-FI networks.
    It is a good choice.. It should be fine considering how poor your line is.. this modem is proving to have a couple of bugs.. it does not handle torrents well but I would suggest your system is not being used for that purpose. It has some port forwarding issues. Again you are probably not going to overload it. 
    12. Also, is it generally correct that the best way to connect them is with an Ethernet cable: https://discussions.apple.com/message/23759755#23759755
    Absolutely best.. only decent method. 
    14. If this will work, what “mode” will the AX device be in (again, in order to have two separate networks with separate passwords)?  I have heard of the “repeater”, “roaming” , and “bridge” modes.
    Bridge. Although if it gives issues there is another method, although rather complex to setup.. not something to worry about now.
    15.  Are there two levels of passwords which need to be considered?  Of course, there is the network and network passwords which we create here and which will be different.  But, does the Apple also have to have the ISP password like the principle ADSL modem/router?
    Only the adsl modem has the ISP authentication.. it is the box that does the link. The TC just piggy backs.
    The passwords on the TC are for its Admin, wireless and disk access.
    16. To set this up, what information do I need from the ISP (e.g., passwords, IPs…)?
    For ADSL you must have the PPPoE authentication username and password.
    So, whoever feels knowledgeable enough to reply to this post, please be sincere if you think it is better to avoid the Apple.
    hmmm.. I am biased because I see the issues not all the good stories..
    The latest airport and Time Capsule seem to have a few pretty severe bugs.. if they happen to hit you, they are extremely hard to fix if you are in the middle of Nepal. And Apple service centre is a long long way away.
    I cannot answer your question from the point of view of a person on the ground in remote area. If the economics of the purchase works for you, great. Go for it.
    In terms of wireless coverage.. the Asus AC models or Netgear R7000 kill the Apple. Sorry but it is just fact.
    See reviews here.
    http://www.smallnetbuilder.com/lanwan/router-charts/bar/113-5-ghz-dn-c
    That is average.. if you look at the apple router in the worst location by changing the filters, it comes out worse again.
    I cannot post the URL to our local forum here.. (apple doesn't allow it). But in testing with apple clients the asus still beat Apple router soundly.
    Pure wireless range is not the only consideration.. but in a mixed environment and since the wireless on the 8980N is not too bad.. then buy Apple router for apple client devices makes good sense.
    Maybe the older Gen5.. or two of them.. would do a better job.. with a bit more tested and known hardware.
    One thing you do need to check.
    Routers from every other brand allow you to select country. Any country from anywhere in the world. Apple routers do not.
    If you buy an airport in North America it is coded to North America and offers just a few countries.. USA, Canada I suppose.. what else is North America??
    You cannot change it to Nepal.
    To get the one for Nepal you must buy the model that covers, South Asia I guess.. I am not sure which it is.
    See what the license information is for wifi in Nepal as it might be very different to US and therefore illegal for you to run it in Nepal.
    If only the whole world would just bow to America.. we could all follow the FCC regs..
    http://en.wikipedia.org/wiki/List_of_WLAN_channels
    This only applies to the Apple.. the TP-Link etc allows you to choose Nepal or correct country regulations for wifi.
    Buying modems has one tricky bit.. that the actual adsl ATM channel is different in different parts of the world. No modem is usually impossible to setup but some can be difficult if it is pre-configured for US.. this is easy to overcome generally as you can download a firmware for another locality, so you can have local settings.

  • OS X 10.5.4 & Airport Extreme 7.3.2 Printing Problem

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  • I have read all of the similar issues on this site and I still cannot connect my airport extreme (although there is no problem with my old airport express - help...

    i have read all of the numerous and similar issues on this subject.  and i still cannot connect my new airport extreme.  my old airport express works fine still.  help.  and why are there so many issues with connecting this stuff?  i thought this stuff was supposed to be getting easier, not harder... thanks.

    Sorry, but I have no idea on what you have read and tried so far so please forgive me for any redundancy.
    Is your AirPort Extreme the only router in your current network configuration? Which exact model is it? If there are other routers being used, please provide their make(s) & model(s). Also the make & model of your Internet modem.
    What is your goal with the Extreme? Is it to replace the "old" AirPort Express? Will you still be using the Express for any reason(s)?

  • I am a fitst time user of the new airport extreme time capsule 2TB. I have a mac book pro and an imac. I installed the router today and got my computers online wirelessly. BUT I cannot get my previous wireless printers to connect with the router.

    I am a first time user of the new airport extreme time capsule 2TB. I use a macbook pro and imac. I installed the router today and got on wirelessly. BUT I cannot get my 2 printers that were previously wireless to find the router signal. The worked fine on my current set up OS Mounitain Lion 10.8.4.  Apple tells me it is the printer mfr issue and printer companies tell me it is apple issue. Any help appreciated.

    birdmanjay wrote:
    ... Apple tells me it is the printer mfr issue and printer companies tell me it is apple issue.
    Arguably, they're both right.
    Changing your router changes everything, so your best course of action is to research the respective printer's documentation and determine how to reset them to factory default condition. Then, add them again using System Preferences > Print & Scan.
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  • HT4145 Does the new Airport Extreme allow "guest network" setup across all my Airports on my network? I have 1 Airport as a router and 6 others as WAP's (bridged)

    Does the new Airport Extreme allow "guest network" setup across all my Airports on my network? I have 1 Airport as a router and 6 others as WAP's (bridged)

    I assume that all of your WAPs are hard wired on the network.
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  • Airport Extreme with wired web server Problems

    I am setting up a wireless network with a new Airport Extreme. When I hook it up per the instructions my hard wired web server and PC don't work. My laptops work fine. I put a static IP address on each computer via network prefs. I tried to take the AirPort ethernet out port and use both the cross over and a regular ethernet to the switch then to a wired PC and Mac server. But it will not work.
    Connection that does NOT work: DSL modem - ethernet cable - AP Extreme WAN port - ethernet cable out - web server (live video) & PC
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    Connection that works: DSL modem - cross over ethernet - network switch - ethernet to AP Extreme - ethernet to web server - ethernet to PC
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    I suggest that you don't try to configure the wireless print server until you have the AEBSn network with USB disk sharing working correctly.
    My expereince with AEBSn disk sharing so far is that it's best to use accounts to secure shared disks. If you can't get the network file sharing to work right off, try this:
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