New auto fill pjc

Question

Hi
I found this java code on the web to create a pjc for autofilling a combo box. It uses most of the regular features of the normal oracle combo box(for example it gets populated like normal), but it adds the autofill feature which is pretty cool. My problem is, for some reason I cannot get the value that I typed in the combo box. If I drill down with my mouse and select a value it works like normal. Its just when i'm typing. Is there any code (set_custom_property or get_custom_property) that can be added so I can capture the values I typed in? It doesn't seam to accept any of those functions.
any help would be greatly appreciated.
thanks
package smartbox;
import java.awt.event.KeyAdapter;
import java.awt.event.KeyEvent;
import oracle.ewt.lwAWT.lwText.LWTextField;
import oracle.forms.ui.VComboBox;
public class mycombo extends VComboBox
//private String[] m_origItems;
private char m_keyChar = 0;
private final String CLASSNAME = this.getDefaultName();
* Constructor for the mycombo PJC
public mycombo() {
super();
try {
jbInit();
catch (Exception e) {
e.printStackTrace();
void predict(KeyEvent e)
// get the textfield component of ComboBox
LWTextField tf = this.getLWTextField();
// list search flag
boolean found = false;
// found/selected index
int selected = 0;
// replace currently selected characters with acharacter that user has just typed
tf.replaceRange(String.valueOf(m_keyChar),tf.getSelectionStart(),tf.getSelectionEnd());
String currval = tf.getText();
// get array of list items
String[] origItems = this.getItems();
// compare current text in the textfield to the list items,
// find the first occurrence of an item that starts with what userhas typed
for (int i = 0; i < origItems.length; i++)
//if (m_origItems.toUpperCase().startsWith(currval.toUpperCase())) {
found = origItems[i].toUpperCase().startsWith(currval.toUpperCase());
if (found) {selected = i; break;}
if (found)
this.select(selected);
tf.select(currval.length(),100);
e.consume();
private void jbInit() throws Exception {
// Hook into the keyboard
addKeyListener(new KeyPressAdapter());
* Private class to intercept the keyboard actions and store the keystrokes away.
class KeyPressAdapter extends KeyAdapter
public void keyPressed(KeyEvent e)
* KeyTyped is where we do the work
http://www.sandidresources.com - Sandid Resources LLC Powered by Mambo Generated: 20 March, 2008, 23:36
public void keyTyped(KeyEvent e)
// we are only interested in keystrokes that result in a Unicode character;
// other keystrokes will go default route
int id = e.getID();
if (id == KeyEvent.KEY_TYPED) {
if (e.getKeyChar() != KeyEvent.VK_BACK_SPACE &&
e.getKeyChar() != KeyEvent.VK_ENTER &&
e.getKeyChar() != KeyEvent.VK_TAB) {
m_keyChar = e.getKeyChar();
predict(e);
* Utility function to print out a debug message to the Java Console.
* @param msg string to display, this will be prefixed with the classname of the PJC
* @webmethod
public void log(String msg)
System.out.println(CLASSNAME + ": " + msg);

Answer 1

Hi Marc
First of all: Yes it is possible. It depends on how this ticket is created.
If a ticket is created via a bridge there is a built in automatism. Each ticket has 3 sets of fields where address data can be stored:
 - Caller
 - Contactperson
 - CallerHelpDesk
If you you do not provide a LastName and if you provide a ShortName and/or a PIN the system tries to find a user with this data and fills the address fields with the data of this user.
If more than one user can be found the system uses the first it could find. So be careful when creating and maintaining users.
If you create a ticket via an online interface (SD2 or Portal) you can configure a DetailButton in the mentioned Calldetail for address fields where you directly can search in the user table.