New computer and itunes won't let me access all of my iphone [computer has been authorized]
Hello, community! I hope that someone is able to assist me.
So, base of the issue: I recently got a new computer [I went from a Mac to a PC - loved my mac, but it was falling apart after a good eight years and a new one is way too expensive] and I downloaded itunes. I do still have my iphone, and I connected it to my new computer hoping to update some apps and transfer pictures and back it up and what not.
First thing I did was authorize the computer. On both accounts - I have on in Japan and one from the US (Iphone is from Japan, where I currently live). When I synced my phone, half of the apps are available to adjust (i.e remove or update). Really random ones, too. For example, there's no correlation between which account downloaded the app and I don't see any paid apps and some free apps. I've also switched between accounts to see if this affects the options - it doesn't change anything.
Also, I want to add/delete music, but I'm completely unable to change anything on my phone - adding or removing. I can view and play the music, but nothing else. Note: When I click the music tab with the phone summary (not the music option in the bar to the left) it asks if I want to sync my entire music library with the iphone.
Also note - itunes is updated.
Thanks in advance for you kind assistance!
Yes... that's the way it works.
You can only sync an iDevice with one computer.
Move or copy all the iTunes content from the old computer (or backup of the old computer) to the new computer.
Then sync the iDevice with the new computer. It will still wipe the device, but at this point it will not matter because all the content will be on the new computer to sync to the device.
Similar Messages
-
The title says it all. I returned a macbook that was authorized and got a macbook air instead. iTunes will not let me deauthorize all of my computers for another 10 months. So what am I supposed to do?
Only Support can help you, though I have no idea whether they will.
Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page select 'iTunes', and then 'iTunes Store', then 'Account', then 'iTunes authorisation or de-authorisation'. -
My new HP ENVY 23 TOUCHSMART PC has been authorized for itunes, but I can't play any of my purchased itunes songs. When I try to play a purchased song in my itunes library, I get an error message prompt stating that the song could not be used because the original file could not be found. When I check for available downloads it states that all downloads have been made. Ironically, all my movie purchases play fine, but the songs do not play. What do I have to do to play my purchased songs?
The 'unable to locate' message means that you don't have those music files on that computer, or that they are not where iTunes is expecting them to be. How did you get the entries for those tracks in your new computer's iTunes ?
If you still have your old computer then you can try copying them over again : http://support.apple.com/kb/HT4527
You may also be able to re-download them from the store (checking for available downloads only checks for items that have not yet been downloaded, not for past purchases) via the Purchased link under Quick Links on the right-hand side of the iTunes store home page (re-downloading music isn't possible in all countries). You may need to delete them form your library first (where you are getting the 'unable to locate' message), otherwise iTunes will assume that you still have them somewhere and won't let you re-download them.
Re-downloading : http://support.apple.com/kb/HT2519 -
My recently new computer and iTunes won't let me add music to my iPhone. What do I do?
I recently got a new computer. I downloaded iTunes and went to add new music to my iPhone4, but it wouldn't let me add it. When i tried to press "Manually manage music and videos" it told me that since i already synced my iphone to the old computer, i had to erase everything from my iPhone to be able to. I don't want to erase my phone. I'm pretty sure there is another way since people get a new computer everyday, but I don't know how. Help?
Yes... that's the way it works.
You can only sync an iDevice with one computer.
Move or copy all the iTunes content from the old computer (or backup of the old computer) to the new computer.
Then sync the iDevice with the new computer. It will still wipe the device, but at this point it will not matter because all the content will be on the new computer to sync to the device. -
My HDD crashed in my old PC and I built a new system. iTunes won't let me sync the music from my iPod back into the new version of iTunes I had to download. How do I fix?
Syncing music via iTunes is only one way: from iTunes to your iPod. If you need to copy the music from your iPod back to your PC, see this older post from another forum member Zevoneer covering the different ways to do this.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
I just got a new iPhone and iTunes won't let me make purchases, I don't remember the answers to my security questions. What can I do to reset them?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95667) -
my old back had a lot of movies on it and it was stolen. i got a new one and it won't let me download my 400 dollars in movies into my library..all the movies show up on my purchased itemsbut when i click on them it does nothing how do i get my movie back??
if you cant download them > email the iTunes Store emaill support adn explian the situation adn they will give you a regrant of all your purchases.
expresslane.apple.com > click on iTunes > then iTunes Store > and choose the right prompts
but you should try the pas purchase thing in iTunes first because the regrant is a one time thing. > IE iTunes Store > purchases > click what you want > redownload
> but you do need iTunes 10.5 or later for it to work correctly .
i woudl ask for the regrant it you dont have the options for movies yet -
How can I find out what my security answers are? I am trying to purchase an app on a new device and it won't let me without answering and I have totally forgotten
Welcome to the Apple Community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose. -
New computer has been loaded with old Itunes library but a number of purchases prior to 9/18/08 are not "authorized" when I try to play them.
They are all items I purchased from Itunes but they won't play any longer even though they show in my Itunes library.
Doesn't work when I enter account info and password either.
This is only about 5% of my library and many purchased items play no problem.
Any help would be appreciated.Two words, Migration Assistant. It will transfer files between two Macs using a firewire cable automagically.
http://www.apple.com/pro/tips/migration.html
Three words, Target Disk Mode. Use a firewire cable to connect two Macs and then hold down the T key when you boot the Mac you want to transfer files from, G4 Tower. It will appear as a hard drive on the desktop of your Macbook Pro. Then you can just drag and drop the whole folder.
http://docs.info.apple.com/article.html?artnum=58583
Message was edited by: Jon Thornburg -
Why are there so many more choices on the USA iTunes Store? Surely having an iTunes account should let you access all itunes availability the world over?
Also how do you request films/tv series to the UK itunes? There's tv series I'd like but they're incomplete like The Batman & Xena Warrior Princess. And films theta aren't available for download but you can purchase in a store like HMV? Apple isn't doing itself any favours by secluding countries by their store. They'd make billions if you could just select the iTunes Store you want to search & purchase from just by signing in! If anything what they're doing is putting themselves into a corner, other companies like Samsung & HTC are already on too of them for innovation & ease of use. The people they're attracting are predominantly existing Apple users not new customers. What do you guys think?It's not Apple's choice, they can only sell a particular item where the content provider/rights-holder has granted them a license to sell them. Content is licensed by the rights-holders to Apple on a country-by-country basis, each country therefore has to have its own store, and you have to be in a country to use its store - they want control over where their content is available.
You can try requesting that an item be added to the UK store via this page, but unless the rights-holder agrees to then Apple won't be able to sell it here : http://www.apple.com/feedback/itunes.html -
What can I do if I have got a new iTunes card, but still have got money left on an iTunes card from another country?
The money I have got left isn't enough to buy anything, but iTunes won't let me change country until I have used all the money!
Please help!!!!Contact iTunes Customer Service and request assistance...
Apple - Support - iTunes Store - Contact Us -
Can't get the music from my iPod onto my new Dell. iTunes won't let me.
i can't figure out how to get the music on my iPod backed up on my new Dell. iTunes won't let me click & drag it from the iPod into/onto iTunes. i can move it from iTunes to the iPod.
HELP! it's like 25 gigs of wonderfully organized live phish.These two posts are somewhat ubiquitous on the Discussions:
http://discussions.apple.com/message.jspa?messageID=1482782#1482782
http://discussions.apple.com/click.jspa?searchID=-1&messageID=1477055
AFTER recovering your song files, strongly consider developing a thorough backup strategy for just this type of situation.
After recovering your song files, strongly consider developing a thorough backup strategy for just this type of situation.
You need at least two full sets of your music, not including what is on the iPod:
-- One full set on the PC within iTunes (on internal HD or ExHD)
-- One full set on an separate external backup medium (CD/DVD/ExHD/other)
-- One (full or partial) set on the iPod
Music files on just the iPod and only one other medium is not considered having any backup.
If you cannot store your complete music files on the computer’s internal HD, then create and maintain at least two external sets (any multiple combinations of ExHDs, DVDs, CDs).
Backup both the music files and the Library database file (iTunes Library.itl). What are the iTunes Library files?
Here is a post on developing a thorough backup strategy: http://discussions.apple.com/click.jspa?searchID=394618&messageID=1263275 -
ITunes won't let me edit songs on my iPhone
I have the "manually manage songs" on and it still won't let me edit anything on my iPhone, this is really frustrating. Please help.
Never mind, I fixed it. Disregard this.
-
Old computer crashed and iTunes won't let me sync my old iPod
My old computer crashed and when I plug my old iPod into my new computer, iTunes asks me if I'd like to erase all the music from the iPod and copy whatever music I have within my new iTunes. I lost a lot of my c.d.'s when I moved, so I don't want to do that. How do I get all my music from my old iPod onto my new computer?
Hello Justin,
And welcome to Apple Discussions!
See this article for instructions on how manually copy the contents of your iPod back over to your new computer. Even though the article mentions Vista and XP, Windows 7 should be similar to Vista.
http://www.ehow.com/how2187421transfer-music-ipod-itunes.html
Otherwise, see this older post by Zevoneer for countless other ways to copy it back over.
http://discussions.info.apple.com/message.jspa?messageID=11624224
B-rock -
Hi my old computer crashed and when I downloaded iTunes into the computer I'm using now, my old music didn't sync with the computer, even though it did last time I got a new device. How can I retrieve my old music from my iTunes account?
The follow included how to copy music form the iPod to your computer.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Maybe you are looking for
-
How do I import PE 7 photos into PE 11 on my new Win 7 computer?
-
SelectInputDate set first day of week
Hi all! I was trying to change the first day of week showed in the calendar (Ex. set the first day the Monday) but i dont find any results :( Someone know how to change it? Many thanks. Jose.
-
I think I have a virus that looks like Adobe
So my computer had a message this morning saying to update Adobe Active X I also got "McAfee anti virus" on my computer for free. I am in an instant chat with them and they say that its fake and that they do not do that, so either this Adobe Active X
-
I'm adding buttons (that open other Captivate tutorials) to the end of my tutorials. If the user doesn't click the buttons pretty quickly they quit working. They highlight and look like they're being clicked, but they don't open the programmed projec
-
Any fix for mms and group messaging on iphone4 ios6
Is there a fix for no mms and no group messaging for iphone 4 with ios 6?