New Debit Card #

I recently had my old debit card expire which was the one I used for I-Tunes billing.  My bank sent me a new card with a different number so I updated my account with the new information.  Now when I attempt to make a purchase it declines it saying that my new card was declined.  I checked with my bank and they stated that there is nothing wrong with my account and don't know why it is being declined.  Is there a known resolution to this or a phone number for support where I can speak to an actual human being?

iTunes Store: My credit card's security code or zip code does not match my bank's records - http://support.apple.com/kb/TS1646
Where are you located?
USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html
No phone numbers.  Try: iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

Similar Messages

Maybe you are looking for