New Debit Card #
I recently had my old debit card expire which was the one I used for I-Tunes billing. My bank sent me a new card with a different number so I updated my account with the new information. Now when I attempt to make a purchase it declines it saying that my new card was declined. I checked with my bank and they stated that there is nothing wrong with my account and don't know why it is being declined. Is there a known resolution to this or a phone number for support where I can speak to an actual human being?
iTunes Store: My credit card's security code or zip code does not match my bank's records - http://support.apple.com/kb/TS1646
Where are you located?
USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html
No phone numbers. Try: iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
Similar Messages
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i'm having some issues trying to change my account billing---I have a new debit card and i need to punch in the new number but when i go to edit my info itunes says my 'session has timed out.' i've logged in and out more than once. what's the problem?
Try to change the credit information from your iphone or other ios device. Tap on settings > store > tap Apple ID > tap view account > tap payment information > change
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I got a new debit card and I tried changing my info and it always says my card is declined. I can't buy anything.
Hi Danny724,
Welcome to the Support Communities!
I would suggest updating your billing information in the iTunes application, signing out of your account and signing back in; and then trying to complete the purchase. If the issue persists, the iTunes Store Support Team can review your account with you.
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy -
How do let Appel know that I have a new debit card
II'm not able to charge products through Apple today because I have a new Debit card. How do I let apple know about my new card# thank you
Patricia ..
You can add your debit card to your account > iTunes Store: Accepted forms of payment -
HT1918 have a new debit card try and edit paymeny info but keeps saying its expired but its new
I have a new debit card, trying to edit payment info but it keeps saying its expired although its a new card.
Try to change the credit information from your iphone or other ios device. Tap on settings > store > tap Apple ID > tap view account > tap payment information > change
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HT1918 My iTunes account won't let me register a new debit card
My iphone won't accept a new debit card for my iTunes account
Hungeryforpizza wrote:
I've tried redeeming the gift card by picture and typing the code in, neither have worked.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note: iTunes Gift Cards are only Valid in Country of issue -
i use to used my debit card when i was in U.A.E. Dubai in buying applications for my Ipad 2, now im in my country Philippinehand still have billing balance from my previous purchase. i used my new debit card to pay my pending balance but unfortunately my other debit card is being declined. how can i pay my pending bill? my debit card is sufficient. please help as i cannot update my applications because of that billing problem. Thanks
Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
http://support.apple.com/kb/HT5552
You can try contacting the iTunes Store and asking if there is any way to use your card, but they probably will tell you that it's not possible.
http://www.apple.com/emea/support/itunes/contact.html
Regards. -
App Store will not take my new debit card
Why will the App Store not take my new debit card?
It tells me to contact iTunes support.http://www.apple.com/support/itunes/contact/
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552 -
Updated payment details due to a new debit card
I've recently changed debit cards and was told by my bank that all Direct debits wold be transferred over to this new card. However a payment was never taken from my new card and could not be taken from my old card and now I can't use any of my adobe software. Please can someone help I've been trying to contact customer care for the past few weeks but never get a reply and I'm now loosing work due to this.
Please assist.Have you tried logging in to your account and on the subscriptions list, changing the form of payment information associated with your subscription? I recently changed my bank accounts - to ease the transition, for the first month the bank would manually clear debits from the closed original account and cover them with withdrawals from the new account but it was up to me to update all the vendors with the new account information so that future debits would come directly from the new account, the bank doesn't do that part.
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How do i register a new debit card to my account
How do i change a debit card for my apple id ?
log into iTunes on your computer, do thru settings menu.
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I can not make an in-app purchase with my new debit card
I can not make an in-app purchase with my new debit card
go to settings/itunes & app store tap on the ID and then view account, log in and have a look at payment information to see available payment options
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My account w/iTunes won't let me change my credit/debit card ! I was able to do it no prob last two times ! Why am I getting message to see iTunes support!
No one here can help you.
Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance, or call AppleCare. -
I cant seem to find how to update my debit card details on my apple ID. I can update all my personal info but not card details??
Changing Account Information
http://support.apple.com/kb/HT1918 -
Got new debit card security pin doesn't work
My new card has different security code to my old one how do I change settings
Change Payment Information
Settings>iTunes and App Stores>Apple ID>View Apple ID>Sign-in>Payment Information -
HT4990 my old debit card has expired, how do I enter the new one..
All attempts are rejected. About 6 months ago I thought I lost my debit card.. the band issued another, but said the old one is still active. Npw the old one which is registered in apple store, has expired.. yet I can't get the new debit card to be accepted by Apple
Thank youJohnny1111111111 wrote:
All attempts are rejected. ...
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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